1 Ratings
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Score 10 out of 100
60 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

OnSolve Critical Event Management & Mass Notification

MIR3 is very well suited to customize your broadcasts and notifications so you're prepared. If a call initiator opts to modify an existing callout message via phone, however, I don't believe there's a way to modify the associated response actions, which can become confusing.
Maryann DeMaria | TrustRadius Reviewer

WorkflowMax

WorkflowMax is very well suited for a business that wants to track time billed by project, to have an easy way to generate invoices for those projects, and to keep track of overall productivity and invoice status. I imagine it can also be adapted to different types of businesses that deal in goods rather than services and time. I am not sure for which scenarios or businesses the program is not appropriate.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

OnSolve Critical Event Management & Mass Notification
WorkflowMax
6.9
Task Management
OnSolve Critical Event Management & Mass Notification
WorkflowMax
8.0
Resource Management
OnSolve Critical Event Management & Mass Notification
WorkflowMax
3.0
Scheduling
OnSolve Critical Event Management & Mass Notification
WorkflowMax
7.0
Workflow Automation
OnSolve Critical Event Management & Mass Notification
WorkflowMax
8.0
Team Collaboration
OnSolve Critical Event Management & Mass Notification
WorkflowMax
7.0
Document Management
OnSolve Critical Event Management & Mass Notification
WorkflowMax
7.0
Email integration
OnSolve Critical Event Management & Mass Notification
WorkflowMax
7.0
Mobile Access
OnSolve Critical Event Management & Mass Notification
WorkflowMax
3.0
Timesheet Tracking
OnSolve Critical Event Management & Mass Notification
WorkflowMax
10.0
Change request and Case Management
OnSolve Critical Event Management & Mass Notification
WorkflowMax
7.4
Budget and Expense Management
OnSolve Critical Event Management & Mass Notification
WorkflowMax
8.0

Professional Services Automation

OnSolve Critical Event Management & Mass Notification
WorkflowMax
9.3
Quotes/estimates
OnSolve Critical Event Management & Mass Notification
WorkflowMax
10.0
Invoicing
OnSolve Critical Event Management & Mass Notification
WorkflowMax
9.0
Project & financial reporting
OnSolve Critical Event Management & Mass Notification
WorkflowMax
9.0
Integration with accounting software
OnSolve Critical Event Management & Mass Notification
WorkflowMax
9.0

Pros

OnSolve Critical Event Management & Mass Notification

  • Easy to set up
  • Easy to update
  • Easy to download and upload data
Maryann DeMaria | TrustRadius Reviewer

WorkflowMax

  • Allows for fairly simple or elaborate project forecasting depending on the complexity of the job. This allows us to track time by a single project or multiple phases.
  • Time keeping and coordination with invoicing software has increased our firm's ability to issue timely and accurate invoices to clients. Has ability to break down projects in numerous ways to meet the needs of our various clients. This means we can invoice by project, phase, milestone, or dollar increments.
  • Interface is clean and easy to follow. The easier it is to use the fewer mistakes that are made when entering information. This is greatly appreciated.
Anonymous | TrustRadius Reviewer

Cons

OnSolve Critical Event Management & Mass Notification

  • Some of the extended options can be confusing, but they've provided definitions that appear when you linger on an option. That's helpful, but the extended options interactions can still be a little confusing.
  • I'd like to be able to share the complete notification process with users as a reference guide, I don't think that's available.
Maryann DeMaria | TrustRadius Reviewer

WorkflowMax

  • When looking at the job distribution it isn't to scale and it isn't printable.
  • Sometimes it is confusing as to where you might find something until you realise there are multiple points of access.
  • When a job is assigned the whole task is assigned and if you work on it before the task is allocated to you, it isn't possible to enter those hours. It would be better if the employee could choose the task they did and enter the hours and then it sent back to an approver to have it added.
Caroline Laredo | TrustRadius Reviewer

Likelihood to Renew

OnSolve Critical Event Management & Mass Notification

No score
No answers yet
No answers on this topic

WorkflowMax

WorkflowMax 9.0
Based on 1 answer
Because we can't imagine being without it!
Lindsay Simpson | TrustRadius Reviewer

Usability

OnSolve Critical Event Management & Mass Notification

No score
No answers yet
No answers on this topic

WorkflowMax

WorkflowMax 9.0
Based on 2 answers
It's easy to use and provides me with instant online access to the management of my business whether I am at my desk or overseas
Anonymous | TrustRadius Reviewer

Support Rating

OnSolve Critical Event Management & Mass Notification

No score
No answers yet
No answers on this topic

WorkflowMax

WorkflowMax 7.0
Based on 2 answers
The support team are excellent. The only downside is that you can't phone them!
Mary Moore | TrustRadius Reviewer

Implementation Rating

OnSolve Critical Event Management & Mass Notification

No score
No answers yet
No answers on this topic

WorkflowMax

WorkflowMax 9.1
Based on 1 answer
Decide how to breakdown your ongoing jobs - are they monthly recurring or annual broken into chunks?What are you going to give clients i.e. how will your proposals and invoices look?
Mary Moore | TrustRadius Reviewer

Alternatives Considered

OnSolve Critical Event Management & Mass Notification

We didn't compare them to other available notification systems
Maryann DeMaria | TrustRadius Reviewer

WorkflowMax

Loan Assistant is a virtual business, entirely operated in the cloud. We do not have an office. Team members are located in diverse locations such as Munich, Canada and Sri Lanka as well as various locations in Australia. WorkflowMax is what ties us together. The fact that the billing is so tightly integrated into the workflow is a great strength. At this time we have been using Max for 6 years and plan on keeping using it. We have evaluated Slack but it didn't work for us.
Janette Fairleigh | TrustRadius Reviewer

Return on Investment

OnSolve Critical Event Management & Mass Notification

  • N/A This is a preparedness tool for our organization.
Maryann DeMaria | TrustRadius Reviewer

WorkflowMax

  • Biggest impact has been automation of client invoicing. Prior to using WorkflowMax, invoices were generated in Word, usually a template from a prior invoice to that client. Now the invoice is generated in WorkflowMax, saved as a draft, exported to Word, uploaded to Microsoft SharePoint, then shared with the invoice author. This has cut down on mistakes and unnecessary admin time.
Nadine Haines | TrustRadius Reviewer

Screenshots

OnSolve Critical Event Management & Mass Notification

Pricing Details

OnSolve Critical Event Management & Mass Notification

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OnSolve Critical Event Management & Mass Notification Editions & Modules

Additional Pricing Details

WorkflowMax

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WorkflowMax Editions & Modules

Edition
1 User$15/month1
5 Users$49/month1
10 Users$99/month1
20 Users$149/month1
Unlimited$199/month1
  1. Bracketed Pricing
Modules
Lead Manager Module$15/month
WorkflowMax Premium$50/month
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    OnSolve Critical Event Management & Mass Notification
    10.0
    WorkflowMax
    10.0

    Likelihood to Renew

    OnSolve Critical Event Management & Mass Notification
    WorkflowMax
    9.0

    Usability

    OnSolve Critical Event Management & Mass Notification
    WorkflowMax
    9.0

    Support Rating

    OnSolve Critical Event Management & Mass Notification
    WorkflowMax
    7.0

    Implementation Rating

    OnSolve Critical Event Management & Mass Notification
    WorkflowMax
    9.1

    Add comparison