What users are saying about
60 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.6 out of 100
Based on 60 reviews and ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7 out of 100
Based on 4 reviews and ratings
Attribute Ratings
- Oracle Social Cloud (legacy) is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
Likelihood to Recommend

7.6
Oracle Social Cloud (legacy)
76%
35 Ratings

1.0
PubMatic
10%
1 Rating
Likelihood to Renew

9.0
Oracle Social Cloud (legacy)
90%
10 Ratings

1.0
PubMatic
10%
1 Rating
Usability

9.0
Oracle Social Cloud (legacy)
90%
1 Rating

PubMatic
N/A
0 Ratings
Support Rating

8.3
Oracle Social Cloud (legacy)
83%
8 Ratings

PubMatic
N/A
0 Ratings
Online Training

5.0
Oracle Social Cloud (legacy)
50%
1 Rating

PubMatic
N/A
0 Ratings
Likelihood to Recommend
Oracle Social Cloud (legacy)
If you are looking to manage multiple social channels and quickly schedule posts it's a great tool. Not the best tool if you're looking to provide real time or near real time support and feedback to customers who are in the moment.
Vice President of Marketing and Sales Operations
Relationship OneMarketing and Advertising, 51-200 employees
PubMatic
Do not go with PubMatic -- every aspect of their company needs to improve and be tested on a higher scale for companies and organizations to be happy with their work. They need to listen to what clients are telling them to be able to improve their day to day functions.

Verified User
Analyst in Marketing
Marketing and Advertising Company, 51-200 employeesPros
Oracle Social Cloud (legacy)
- The ability to schedule months of content at a time and view it across a calendar.
- The approval process - you can set up teams to create, edit, publish, approve etc.
- The content and apps module allows you to create modules which can be displayed on your Facebook page under the tabs section. You can create interactive modules for your customers to view.
Digital Marketing Manager
T H MarchInsurance, 51-200 employees
PubMatic
No answers on this topic
Cons
Oracle Social Cloud (legacy)
- Videos posted to Facebook via SRM have to be clicked to run instead of running automatically.
- No ability to boost posts or ads from SRM.
- Due to privacy restrictions of various social streams, unable to listen to 'people'; can only listen to business pages.
- Not able to publish the same post at the same hour across time zones. So, if you want to publish a post at 8 am EST and 8 am PST, you have to do 2 separate posts. Otherwise your 8 am EST will post at 5 am PST.

Verified User
Manager in Marketing
Medical Devices Company, 5001-10,000 employeesPubMatic
- Communication is key and PubMatic really needs to improve the way they speak to clients and their response time on emails and the time lapse between communication. Turn around time needs to improve. Simple requests like forecasting should not take weeks to turn around.
- Understanding their product before making it available to a huge organization. Don't use companies as guinea pigs when the product isn't even working. Understand what your client expects from you from the very beginning.
- Don't place blame where blame isn't warranted.
- Knowing the terminology you're speaking about well before you have a conference call.

Verified User
Analyst in Marketing
Marketing and Advertising Company, 51-200 employeesPricing Details
Oracle Social Cloud (legacy)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
varies pending package.
Starting Price
—PubMatic
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Oracle Social Cloud (legacy)
Oracle Social Cloud (legacy) 9.0
Based on 10 answers
Our personal support finally came back at the end of our contract, but their product just could not offer what the competition offered. Social media is moving fast, and you need to work with companies that understand that and are at the forefront of trends, you can't get stuck with a company that is standing still.

Verified User
Employee in Marketing
Marketing and Advertising Company, 10,001+ employeesPubMatic
PubMatic 1.0
Based on 1 answer
We have already cancelled.

Verified User
Analyst in Marketing
Marketing and Advertising Company, 51-200 employeesUsability
Oracle Social Cloud (legacy)
Oracle Social Cloud (legacy) 9.0
Based on 1 answer
Within a few hours you should be able to get up to speed to do the basics. I find it very intuitive
Vice President of Marketing and Sales Operations
Relationship OneMarketing and Advertising, 51-200 employees
PubMatic
No score
No answers yet
No answers on this topic
Support Rating
Oracle Social Cloud (legacy)
Oracle Social Cloud (legacy) 8.3
Based on 8 answers
The personalized support of a single individual who gets to know your business and your needs is priceless. They will assist with anything from a technical glitch to a campaign strategy that has worked for other companies

Verified User
Manager in Marketing
Medical Devices Company, 5001-10,000 employeesPubMatic
No score
No answers yet
No answers on this topic
Online Training
Oracle Social Cloud (legacy)
Oracle Social Cloud (legacy) 5.0
Based on 1 answer
Vitrue's training was limited online and not very in-depth, but the the platform is overall very easy to use and doesn't necessarily need a large amount of training.

Verified User
Employee in Social Media
PubMatic
No score
No answers yet
No answers on this topic
Alternatives Considered
Oracle Social Cloud (legacy)
I have used one other enterprise level application; it was comparable to SRM. We moved away from the first application because our parent company uses many other Oracle applications, not because we were 'unhappy' with the application we had at the time. Having said that, SRM does everything we need from it; in fact, there are features we aren't fully leveraging at this point. I especially find Engage, Content and Apps and Publish particularly useful. This is the kind of platform that is very robust; you get out of it what you have the time and resources for

Verified User
Analyst in Marketing
Consumer Goods Company, 201-500 employeesPubMatic
We regret using PubMatic and are happy with our choice to move forward onto a better company.

Verified User
Analyst in Marketing
Marketing and Advertising Company, 51-200 employeesReturn on Investment
Oracle Social Cloud (legacy)
- Audience. Before SRM, we had 1,000 Likes on Facebook. In 1 1/2 years using SRM, our Likes have grown to 20,000.
- Frequency. Before SRM, we posted once a week on Facebook & Twitter. In 1 1/2 years using SRM, we now post 54 times a month, or about twice a day on weekdays.
- Internal acceptance. Before SRM, social was considered "a hobby" by senior management. Now, social marketing is a key part of the strategy of every product launch. That is due to the hard work of our social marketing manager, of course, but her efforts were amplified by SRM.
Manager of Digital Marketing
DENTSPLY InternationalMedical Devices, 5001-10,000 employees
PubMatic
- Increased problem areas
- Decreased productivity.

Verified User
Analyst in Marketing
Marketing and Advertising Company, 51-200 employees