Likelihood to Recommend Malware that doesn’t leave files behind has become widely available. Anyone who can afford to reverse this trend should purchase technology. Application whitelisting isn’t for everyone, and Palo Alto Networks Traps can help. Enterprises looking for a low-affected, next-generation solution with high protection should consider it. PAN Traps is a great product at a reasonable price, and I highly recommend it.
Read full review Our company generates more than a terrabyte of log a day and it can easily go above 2 TB a day. We were using out of the box SOC Solution from splunk to manage our SOC. We lacked the know how of using splunk and also lacked the staff to keep the product up to date to help us tackle the latest threats. We outsourced our SIEM/SOAR service to RQ and they helped us with creating new use cases which addressed the latest threat to our organization. RQ has people who research the latest threats and helps us keep up to date on the day-to-day security operations. RQ also helps with data onboarding if required. So we would recommend RQ to customers who are short-staffed and who lack personnel who could research security threats to keep your organization safe from threat actors.
Read full review Pros Direct Access to devices via Live Terminal which provides operations with scripting, triage, and preservation of artifacts. Behavioral Indicators of Compromise which provides alerts on events regarding groups of hosts and their signatures. Querying complex data sets involving a variety of devices for network connections, hashes, DNS, etc. Read full review SOC service. Managed services. Correlation searches. Read full review Cons Traps doesn't seem to function as a traditional A/V very well, so it's better as another layer to your endpoint protection Traps can cause issues with some legacy or custom programs, so exceptions may have to be made Traps falsely identifies things as malicious at times, this is not often though Read full review Some Analysts are relatively fresh to SOC. They sometimes get put into supporting large infrastructures. RQ has a ton of correlation searches that they use to provide end-to-end visibility. Most of them can be restructured to get the same results and this can reduce the number of correlation searches. Read full review Usability Day to day, Cortex is easy to use when you have no alerts and when an agent upgrade doesn't go south. Alerts are far too "clicky", there's too many steps to drilling down to what actually happened to trigger an alert. Investigating alerts in Cortex takes about 5x longer than it should.
Read full review Support Rating The support we receive from Palo Alto is one of the best aspects of Traps. It is very easy to recommend their support. It seems much easier to connect directly with someone with a deep understanding of the product rather than other companies where you basically have to make an airtight case that it is some kind of non-standard issue that can't be solved with existing documentation. Palo Alto digs deep and helps with advanced troubleshooting to get things working.
Read full review Alternatives Considered Traps is the slickest interface, easy to use and intuitive rule making, and the rest just didn't quite stack up to the performance level of Traps.
McAfee and Kaspersky just hog processor and RAM power. I didn't like the interface and functionality of
SentinelOne as much as Traps. Palo Alto really put a lot of time into the development of this software, and had some of the founding fathers of IT Security heading the development process. Can't beat that.
Read full review Reliaquest is vendor agnostic. They have a lot of correlation searches that they use to provide security for your organizations. Compared to other products we have tried we felt that they are the only company that is doing proper market research on the latest and greatest threat to our vertical and coming out with the latest methods to keep up to date. RQ also has a good leadership structure that we could rely on if we run into any escalations. Compared to other products that we tried they try to work with you holding hands trying to resolve your problems.
Read full review Return on Investment After putting Palo Alto Networks Cortex XDR on a user's system, users came back with a positive response that there are no performance issues now. We are able to track and control granular suspicious and malicious activities. Web controls are missing, which if they would have been there would have been very helpful. Read full review RQ's Greymatter content has enriched our SOC experience because we always felt Splunk's out-of-the-box use cases were not sufficient enough to provide end-to-end coverage. RQ specializes in a lot of big data solutions so that we can rely on them to help us troubleshoot tasks and also make sure our security solutions are working accurately. Read full review ScreenShots