pfSense vs. Untangle NG Firewall

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
pfSense
Score 8.9 out of 10
N/A
pfSense is a firewall and load management product available through the open source pfSense Community Edition, as well as a the licensed edition, pfSense Plus (formerly known as pfSense Enterprise). The solution provides combined firewall, VPN, and router functionality, and can be deployed through the cloud (AWS or Azure), or on-premises with a Netgate appliance. It as scalable capacities, with functionality for SMBs. As a firewall, pfSense offers Stateful packet inspection, concurrent…
$179
per appliance
Untangle NG Firewall
Score 9.5 out of 10
N/A
Untangle NG Firewall is an open-source firewall and gateway security platform. It offers a free core firewall platform with paid add-ons, and a cloud-based management platform with a variety of deployment options for smaller teams.
$25
per month
Pricing
pfSenseUntangle NG Firewall
Editions & Modules
SG-1100
$179
per appliance
SG-2100
$229
per appliance
SG-3100
$399
per appliance
SG-5100
$699
per appliance
XG-7100-DT
$899
per appliance
XG-7100-1U
$999
per appliance
XG-1537
$1,949
per appliance
XG-1541
$2,649
per appliance
Open Source Firewall
$0.00
free under the GNU General Public License (GPL)
NG Firewall Complete
$25.00
per month
z4 appliance
$299
one-time purchase
z4w appliance
$329
one-time purchase
z4 Plus appliance
$399.00
one-time purchase
z6 appliance
$1199.00
one-time purchase
z12 appliance
$1999.00
one-time purchase
z20 appliance
$3499.00
one-time purchase
Offerings
Pricing Offerings
pfSenseUntangle NG Firewall
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
pfSenseUntangle NG Firewall
Considered Both Products
pfSense
Chose pfSense
Overall, pfSense is the most complete solution in terms of features included even though it currently lack of a centralised management interface.The Ubiquiti firewall offering is often appealing being well integrated within the Ubiquiti dashboard and it is often a solution of …
Chose pfSense
While you can get the performance out of other products, pfSense offers the unique ability to put other services on the same device. Products such as Untagle's NG Firewall and SonicWall's TZ series offer cost effective options for firewall and VPN services, having incoming load …
Untangle NG Firewall
Chose Untangle NG Firewall
Untangle NG Firewall has a partnership with third parties to provide an amazing suite of applications. You pay for those. With free software, you have to wait for it to be updated. With Unifi, the hardware was too underpowered to do anything meaningful. I don't mind the monthly …
Chose Untangle NG Firewall
We selected untangle NG due to the flexibility, and the rack based architecture. Period.
Top Pros
Top Cons
TrustRadius Insights
pfSenseUntangle NG Firewall
Highlights

TrustRadius
Research Team Insight
Published

PfSense and Untangle NG are competing firewall solutions with options for SMBs, remote workers and home offices, as well as larger campuses, designed to help users manage and protect their networks against attacks (e.g. phishing, malware). PfSense software is available through an open source Community Edition, or the pfSense Plus licensed edition. These can be bundled with relatively low priced Netgate pfSense security gateway appliances, priced and oriented around the needs of small to medium sized businesses and branch offices. Untangle, also catering to small businesses, offers a collection of NG Firewall Apps to give users custom, a la carte protection, that provides the user just what his small businesses needs, without undue cost and bloat. Untangle also offers their z series appliances that come pre-loaded with NG Firewall, packaged and ready for small businesses. There is also a higher tier edition for corporate campuses and data centers.

Features

PfSense and Untangle NG Firewall support core network security features such as spam or GeoIP blocking, VPN functionality, WAN balancing, etc. but users describe a few standout features that distinguish them from each other, though bear in mind these are similar entry level network security options, equally well regarded.

PfSense has a strong and helpful open-source community, with plenty of documentation and expertise available online to get users started. The open-source Community Edition of the product is serviceable, and with it companies with niche security needs can customize a solution to fit their distinct requirements at little cost, low resource usage, and on commodity hardware if desired. PfSense has libraries of free and purchasable add-ons that add new features and extend on basic functionality. Its VPN and load balancing are favored.

Untangle NG Firewall apps share a UI that is easy to work with, and notably Untangle apps also work well with the user’s choice of hardware, from commodity to enterprise (e.g. Cisco) appliances, or Untangle’s own budget friendly z series. Implementing Untangle is easy. Particularly, Untangle NG Firewall’s web filtering feature is very well regarded, and allows administrators to selectively block portions of a website without blocking the entire site. Users report helpful, responsive support from Untangle’s customer assistance team. 

Limitations

PfSense and Untangle NG Firewall have much in common as full featured open source firewall solutions with free options and are highly rated, but they have limitations to consider before choosing one over the other.

PfSense’s wide array of open-source add-ons can be a strength and a weakness. Administrators using PfSense add-ons must continually check for updates to maintain their system. Since add-on developers are under no obligation to continue development, critical add-ons may be deprecated without warning and with no guarantee that others will continue development. Some users find PfSense’s UI dated, hard to navigate, and difficult to learn for new users. Implementing PfSense as a free solution may require more technical knowledge than some users have, removing the free option for businesses without the expertise.

Untangle NG Firewall offers limited documentation in comparison to PfSense, and a few have said Untangle apps can be resource-intensive. Finally, Untangle NG Firewall hasn’t offered a wide variety of VPN features in the past. However, recent updates to the software have added new, streamlined VPN options and improved existing VPN functionality to give users faster, more stable VPN connections. While available at lower cost than strictly enterprise-focused security options, Untangle pricing can increase steeply for the user on a budget. 

Pricing

PfSense is open-source and available for free download. The vendor also offers a wide variety of pre-configured hardware, ranging from $179.00 to $5,298.00. Additionally, PfSense is available in a cloud-based service, starting at $0.08 per hour. Cloud-based pricing varies depending on whether you use AWS or Microsoft Azure. Contact the vendor for a customized quote.

Untangle NG Firewall offers a free 14-day trial. Their Complete package starts at $25.00 per month and includes all of the product’s features and functionality for up to 12 licensed devices. Pricing for the Complete package varies depending on the number of licensed devices. The z series appliances are available from $299 for the branch office z4, and range to z20 campus edition, coming in at $3499.

Features
pfSenseUntangle NG Firewall
Firewall
Comparison of Firewall features of Product A and Product B
pfSense
8.6
9 Ratings
1% above category average
Untangle NG Firewall
8.3
6 Ratings
3% below category average
Identification Technologies8.88 Ratings7.96 Ratings
Visualization Tools8.07 Ratings7.16 Ratings
Content Inspection7.69 Ratings8.16 Ratings
Policy-based Controls8.59 Ratings8.16 Ratings
Active Directory and LDAP8.08 Ratings9.06 Ratings
Firewall Management Console9.78 Ratings9.16 Ratings
Reporting and Logging8.99 Ratings7.26 Ratings
VPN8.89 Ratings9.16 Ratings
High Availability9.09 Ratings9.15 Ratings
Stateful Inspection9.09 Ratings8.16 Ratings
Proxy Server8.29 Ratings8.03 Ratings
Best Alternatives
pfSenseUntangle NG Firewall
Small Businesses
WatchGuard Network Security
WatchGuard Network Security
Score 9.2 out of 10
WatchGuard Network Security
WatchGuard Network Security
Score 9.2 out of 10
Medium-sized Companies
Cisco Firepower 4100 Series
Cisco Firepower 4100 Series
Score 9.3 out of 10
Cisco Firepower 4100 Series
Cisco Firepower 4100 Series
Score 9.3 out of 10
Enterprises
Next-Generation Firewalls - PA Series
Next-Generation Firewalls - PA Series
Score 9.3 out of 10
Next-Generation Firewalls - PA Series
Next-Generation Firewalls - PA Series
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
pfSenseUntangle NG Firewall
Likelihood to Recommend
9.0
(21 ratings)
9.1
(9 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
8.2
(3 ratings)
User Testimonials
pfSenseUntangle NG Firewall
Likelihood to Recommend
Netgate (Rubicon Communications, LLC)
For fast-growing or SME companies, pfSense is quite suitable because pfSense already had many advanced features such as VPN and multiple WAN / LAN. As a result, we just need to pay for expensive router frequently to upgrade our infrastructure.
Read full review
Untangle
Untangle is very strong in the "traditional" sense of security. That means an edge appliance that either works with an existing router or is the router itself (recommended). This approach has also been adapted well to cloud environments in order to protect virtual servers and VDI workstations. As mentioned earlier, many schools are using cloud-based filtering for their 1:1 solutions for their students. This is an area where Untangle is unable to serve. Some have used an instance of Untangle in the cloud with VPN to serve their remote needs, but it is not the same as solutions that are designed for cloud-based filtering of devices without VPN.
Read full review
Pros
Netgate (Rubicon Communications, LLC)
  • pfSense is an excellent firewall - It logs all of your traffic. It has packages you can install to snort bad traffic.
  • pfSense has a tool called "p0f" which allows you to see what type of OS is trying to connect to you. You can filter these results and you can also block a specific OS from connecting to you.
  • pfSense is an excellent load-balancer: (Multi-WAN and Server Load Balancing) The fail-over/aggregation works very well. This is perfect if your business uses multiple ISP's to ensure your customers are always able to access their data. Also helps with bandwidth distribution as well.
  • VPN's - I am not entirely sure if this package was free with pfSense, but it does offer the ability to use OpenVPN which is what I am familiar with.
  • They also have IPsec in the settings as well, but I am not familiar with that enough to go into any detail with it.
  • As I mentioned I do use OpenVPN the only thing I don't care for with it is I can create OpenVPN configs for each user I want to be able to VPN into the network and I assumed each one would be "unique" but this does not seem to be the case. I could be doing it wrong, but if I create a config for a specific employee I would expect only that employee should be able to use that config, but I have been able to login to everyone that I made using my credentials.
  • I mentioned earlier that pfSense had a GUI.
  • I personally really think it is cool because it has a bunch of reporting graphs for monitoring your networks. I think when I become the full-time admin at the company I am going to try to talk them into getting me a TV I can mount on the wall and display all the graphs and real-time info pfSense shows so I can monitor what is going on with the network(s) at all times. Plus I think it would look rad.
Read full review
Untangle
  • Web Filtering is strong, and can also do application fingerprinting to allow Facebook, but not Facebook games. Secondly, a separate partition called a "rack" can be set up to give one subnet or group of users different web filtering policies than another. For example, teachers would get more freedom to browse the web than students at a school.
  • Built-in SD-WAN connectivity as part of your license. IPSEC tunnel creation is also amazingly easy.
  • Will install on any x86 hardware created in the last 5-10 years. Ram and processor requirements per user are very low.
  • Reporting is phenomenal, however you can get death by details very easily.
Read full review
Cons
Netgate (Rubicon Communications, LLC)
  • There is no API for making changes. This can be a hindrance in environments where auto-deploying something needs firewall rules or HAProxy configs updated. Since all settings are stored in an XML file and then configs are generated from that, even manually updating config files cannot be done.
  • Beware that some network cards can have issues. pfSense is based on FreeBSD, so it's best to look on their compatibility list before deploying.
Read full review
Untangle
  • The full suite can be expensive for business but will be powerful enough.
  • The full suite for home or small office isn't that bad of a price but may be out of reach for most home users but remember the basics are FREE so anyone can get started with it.
  • I would like to see it promoted for mid to large businesses as I think it can handle it.
Read full review
Likelihood to Renew
Netgate (Rubicon Communications, LLC)
No answers on this topic
Untangle
Service renewal is in Feb 2021. We will be renewing!
Read full review
Support Rating
Netgate (Rubicon Communications, LLC)
No answers on this topic
Untangle
I haven't used them much, but they did answer my question quickly.
Read full review
Alternatives Considered
Netgate (Rubicon Communications, LLC)
Before pfSense we were using consumer and small business rated network appliances from Linksys, Cisco, Buffalo and Netgear. We were replacing them on average of every 6-12 months because they'd fail or would offer poor wifi availability. Switching to pfSense allowed us to use professional grade switches and wifi access points, offloading all of the services that the consumer grade products took care of, onto pfSense (DHCP, DNS, routing, firewall, VPN, etc).
Read full review
Untangle
NG Firewall was much more friendly in terms of layout and ease of use, the apps section is familiar to anyone and the config while in a sort of odd order is very clearly laid out. I also appreciate Untangle's endless educational videos and the support can't be beat. Overall it was more of a complete package
Read full review
Return on Investment
Netgate (Rubicon Communications, LLC)
  • Moving to a FWaaS solution installed on a decent computer the initial investment was moderate to cover 50 to 250 users, but still being cheaper that a Fortinet, Cisco ASA, or a Sophos UTM.
  • Paying only for support can be a double edge knife, cause you need to identify what's the goal of the request, or your drown into a an endless list of requirements.
  • To stay in the top with the half of a regular investment pFSense gives a wide variety of plugins that will give you a deep knowledge of your security flaws and strong points.
Read full review
Untangle
  • The positive is the savings in time the IT department has recouped by not having to continuously clean and maintain end point computers. Not to mention helping end user use their time more wisely by not wasting time on non-work related web activities.
  • The only negative is complaints from end users about the restrictions.
Read full review
ScreenShots