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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    pfSense

    Score8.5 out of 10
    N/ApfSense is a firewall and load management product available through the open source pfSense Community Edition, as well as a the licensed edition, pfSense Plus (formerly known as pfSense Enterprise). The solution provides combined firewall, VPN, and router functionality, and can be deployed through the cloud (AWS or Azure), or on-premises with a Netgate appliance. It as scalable capacities, with functionality for SMBs. As a firewall, pfSense offers Stateful packet inspection, concurrent…

    $179

    per appliance

    Untangle NG Firewall

    Score7 out of 10
    N/AUntangle NG Firewall is an open-source firewall and gateway security platform. It offers a free core firewall platform with paid add-ons, and a cloud-based management platform with a variety of deployment options for smaller teams.

    $25

    per month

    Pricing
    pfSenseUntangle NG Firewall
    Editions & Modules
    SG-1100
    $179
    per appliance
    SG-2100
    $229
    per appliance
    SG-3100
    $399
    per appliance
    SG-5100
    $699
    per appliance
    XG-7100-DT
    $899
    per appliance
    XG-7100-1U
    $999
    per appliance
    XG-1537
    $1,949
    per appliance
    XG-1541
    $2,649
    per appliance
    Open Source Firewall
    $0.00
    free under the GNU General Public License (GPL)
    NG Firewall Complete
    $25.00
    per month
    z4 appliance
    $299
    one-time purchase
    z4w appliance
    $329
    one-time purchase
    z4 Plus appliance
    $399.00
    one-time purchase
    z6 appliance
    $1199.00
    one-time purchase
    z12 appliance
    $1999.00
    one-time purchase
    z20 appliance
    $3499.00
    one-time purchase
    Offerings
    Pricing Offerings
    pfSenseUntangle NG Firewall
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    pfSenseUntangle NG Firewall
    Considered Both Products
    Netgate (Rubicon Communications, LLC)
    Chose pfSense
    Overall, pfSense is the most complete solution in terms of features included even though it currently lack of a centralised management interface.The Ubiquiti firewall offering is often appealing being well integrated within the Ubiquiti dashboard and it is often a solution of …
    Incentivized
    Chose pfSense
    While you can get the performance out of other products, pfSense offers the unique ability to put other services on the same device. Products such as Untagle's NG Firewall and SonicWall's TZ series offer cost effective options for firewall and VPN services, having incoming load …
    Incentivized
    Untangle
    Chose Untangle NG Firewall
    Untangle NG Firewall has a partnership with third parties to provide an amazing suite of applications. You pay for those. With free software, you have to wait for it to be updated. With Unifi, the hardware was too underpowered to do anything meaningful. I don't mind the monthly …
    Incentivized
    Chose Untangle NG Firewall
    We selected untangle NG due to the flexibility, and the rack based architecture. Period.
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    16 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    17 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    16 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    14 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    16 Answers
    100%
    Implementation went as expected
    5 Answers
    TrustRadius Insights
    pfSenseUntangle NG Firewall
    Highlights

    TrustRadius
    Research Team Insight
    Published

    PfSense and Untangle NG are competing firewall solutions with options for SMBs, remote workers and home offices, as well as larger campuses, designed to help users manage and protect their networks against attacks (e.g. phishing, malware). PfSense software is available through an open source Community Edition, or the pfSense Plus licensed edition. These can be bundled with relatively low priced Netgate pfSense security gateway appliances, priced and oriented around the needs of small to medium sized businesses and branch offices. Untangle, also catering to small businesses, offers a collection of NG Firewall Apps to give users custom, a la carte protection, that provides the user just what his small businesses needs, without undue cost and bloat. Untangle also offers their z series appliances that come pre-loaded with NG Firewall, packaged and ready for small businesses. There is also a higher tier edition for corporate campuses and data centers.

    Features

    PfSense and Untangle NG Firewall support core network security features such as spam or GeoIP blocking, VPN functionality, WAN balancing, etc. but users describe a few standout features that distinguish them from each other, though bear in mind these are similar entry level network security options, equally well regarded.

    PfSense has a strong and helpful open-source community, with plenty of documentation and expertise available online to get users started. The open-source Community Edition of the product is serviceable, and with it companies with niche security needs can customize a solution to fit their distinct requirements at little cost, low resource usage, and on commodity hardware if desired. PfSense has libraries of free and purchasable add-ons that add new features and extend on basic functionality. Its VPN and load balancing are favored.

    Untangle NG Firewall apps share a UI that is easy to work with, and notably Untangle apps also work well with the user’s choice of hardware, from commodity to enterprise (e.g. Cisco) appliances, or Untangle’s own budget friendly z series. Implementing Untangle is easy. Particularly, Untangle NG Firewall’s web filtering feature is very well regarded, and allows administrators to selectively block portions of a website without blocking the entire site. Users report helpful, responsive support from Untangle’s customer assistance team. 

    Limitations

    PfSense and Untangle NG Firewall have much in common as full featured open source firewall solutions with free options and are highly rated, but they have limitations to consider before choosing one over the other.

    PfSense’s wide array of open-source add-ons can be a strength and a weakness. Administrators using PfSense add-ons must continually check for updates to maintain their system. Since add-on developers are under no obligation to continue development, critical add-ons may be deprecated without warning and with no guarantee that others will continue development. Some users find PfSense’s UI dated, hard to navigate, and difficult to learn for new users. Implementing PfSense as a free solution may require more technical knowledge than some users have, removing the free option for businesses without the expertise.

    Untangle NG Firewall offers limited documentation in comparison to PfSense, and a few have said Untangle apps can be resource-intensive. Finally, Untangle NG Firewall hasn’t offered a wide variety of VPN features in the past. However, recent updates to the software have added new, streamlined VPN options and improved existing VPN functionality to give users faster, more stable VPN connections. While available at lower cost than strictly enterprise-focused security options, Untangle pricing can increase steeply for the user on a budget. 

    Pricing

    PfSense is open-source and available for free download. The vendor also offers a wide variety of pre-configured hardware, ranging from $179.00 to $5,298.00. Additionally, PfSense is available in a cloud-based service, starting at $0.08 per hour. Cloud-based pricing varies depending on whether you use AWS or Microsoft Azure. Contact the vendor for a customized quote.

    Untangle NG Firewall offers a free 14-day trial. Their Complete package starts at $25.00 per month and includes all of the product’s features and functionality for up to 12 licensed devices. Pricing for the Complete package varies depending on the number of licensed devices. The z series appliances are available from $299 for the branch office z4, and range to z20 campus edition, coming in at $3499.

    Features
    pfSenseUntangle NG Firewall
    Firewall
    Comparison of Firewall features of pfSense and Untangle NG Firewall
    Feature
    pfSense
    8.9
    17 Ratings
    4% above category average
    Untangle NG Firewall
    8.2
    6 Ratings
    5% below category average
    Identification Technologies8.714 Ratings8.06 Ratings
    Visualization Tools8.714 Ratings7.06 Ratings
    Content Inspection9.216 Ratings8.06 Ratings
    Policy-based Controls8.717 Ratings8.06 Ratings
    Active Directory and LDAP7.913 Ratings9.06 Ratings
    Firewall Management Console9.516 Ratings9.06 Ratings
    Reporting and Logging8.417 Ratings7.06 Ratings
    VPN9.117 Ratings9.06 Ratings
    High Availability9.416 Ratings9.05 Ratings
    Stateful Inspection10.015 Ratings8.06 Ratings
    Proxy Server8.415 Ratings8.03 Ratings
    Best Alternatives
    pfSenseUntangle NG Firewall
    Small Businesses
    SonicWall NSA Series
    Score8.4 out of 10
    SonicWall NSA Series
    Score8.4 out of 10
    Medium-sized Companies
    Barracuda CloudGen Firewall
    Score9.6 out of 10
    Barracuda CloudGen Firewall
    Score9.6 out of 10
    Enterprises
    Cisco Adaptive Security Appliance (ASA) Software
    Score9 out of 10
    Cisco Adaptive Security Appliance (ASA) Software
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    pfSenseUntangle NG Firewall
    Likelihood to Recommend
    9.3
    (30 ratings)
    7.0
    (9 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (2 ratings)
    Usability
    9.7
    (8 ratings)
    7.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    10.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    pfSenseUntangle NG Firewall
    Likelihood to Recommend
    Netgate (Rubicon Communications, LLC)
    I believe PFSense is well suited for both home lab environments as well as up to small to mid-size business environments on a tight budget. However, I would implore that anything in production requires the use of the authorized hardware that PFSense sells to receive support. However, in my experience, PFSense is a solid set-and-forget firewall solution.
    Read full review
    Untangle
    Untangle is very strong in the "traditional" sense of security. That means an edge appliance that either works with an existing router or is the router itself (recommended). This approach has also been adapted well to cloud environments in order to protect virtual servers and VDI workstations. As mentioned earlier, many schools are using cloud-based filtering for their 1:1 solutions for their students. This is an area where Untangle is unable to serve. Some have used an instance of Untangle in the cloud with VPN to serve their remote needs, but it is not the same as solutions that are designed for cloud-based filtering of devices without VPN.
    Incentivized
    Read full review
    Pros
    Netgate (Rubicon Communications, LLC)
    • Easy to use. Good user interface design! Easy to understand and easy to set up.
    • Lower hardware requirement. 3 years ago, we used an old PC to run it. Now, we have changed to a router device with Celeron CPU and 8GB RAM. It runs smoothly with a 1000G commercial broadband.
    Incentivized
    Read full review
    Untangle
    • Web Filtering is strong, and can also do application fingerprinting to allow Facebook, but not Facebook games. Secondly, a separate partition called a "rack" can be set up to give one subnet or group of users different web filtering policies than another. For example, teachers would get more freedom to browse the web than students at a school.
    • Built-in SD-WAN connectivity as part of your license. IPSEC tunnel creation is also amazingly easy.
    • Will install on any x86 hardware created in the last 5-10 years. Ram and processor requirements per user are very low.
    • Reporting is phenomenal, however you can get death by details very easily.
    Incentivized
    Read full review
    Cons
    Netgate (Rubicon Communications, LLC)
    • I did kind of mention a Con in the Pro section with OpenVPN.
    • When I create a config for an employee other employees are able to login to that config.
    • I could be doing something wrong when I am making it - I am not afraid to admit that as I am pretty new to all of this, but it seems like it builds a key and I would think the key would be unique in some way to each employee, but I could be wrong.
    • I actually do not have a lot of Con's for this software - I did not get to set this up on our work network so I am not sure of any downfalls when installing.
    • I installed this on my personal machine in a Hyper-V environment to get a feel for it before I started working on it at work and it seemed pretty smooth. I didn't run into any issues.
    Incentivized
    Read full review
    Untangle
    • The full suite can be expensive for business but will be powerful enough.
    • The full suite for home or small office isn't that bad of a price but may be out of reach for most home users but remember the basics are FREE so anyone can get started with it.
    • I would like to see it promoted for mid to large businesses as I think it can handle it.
    Incentivized
    Read full review
    Likelihood to Renew
    Netgate (Rubicon Communications, LLC)
    No answers on this topic
    Untangle
    Service renewal is in Feb 2021. We will be renewing!
    Read full review
    Usability
    Netgate (Rubicon Communications, LLC)
    The pfSense UI is easy to navigate and pretty go look at. It is much better than some high dollar firewalls that just throw menus you you. The pfSense UI is quick and responsive and makes sense 99% of the time. Changes are committed quickly and the hardware rarely requires a reboot. It just runs.
    Incentivized
    Read full review
    Untangle
    Generally works well but seeing more and more bugs with the OpenVPN app.
    Incentivized
    Read full review
    Support Rating
    Netgate (Rubicon Communications, LLC)
    pfSense+ basic provides "As Available" email support. pfSense+ Pro offers 24 hr turn around email support. pfSense+ Enterprise offers 24/7 phone support.
    Incentivized
    Read full review
    Untangle
    The phone support reps are highly competent and native-English speakers. big plus vs some other vendors with difficult to understand or less knowledgable support engineers.
    Incentivized
    Read full review
    Alternatives Considered
    Netgate (Rubicon Communications, LLC)
    Meraki has a unified management login for all devices, which is nice. It also has decent content filtering, both areas where pfSense is weaker. Where pfSense far ouclasses Meraki is in the ease of use and the other width of features. These include features such as better VPN interoperability, non-subscription based pricing, auditability, not relying on the infrastructure of a third party, more transparency of what's actually going on, easier to deploy replacements if hardware fails. Additionally, the NAT management for pfSense seems to be a bit better, as you can NAT between any network segment and not just the LAN segments out the WAN interfaces.
    Read full review
    Untangle
    Untangle NG Firewall has a partnership with third parties to provide an amazing suite of applications. You pay for those. With free software, you have to wait for it to be updated. With Unifi, the hardware was too underpowered to do anything meaningful. I don't mind the monthly fees because these companies update quickly; they have a reputation to maintain.
    Incentivized
    Read full review
    Return on Investment
    Netgate (Rubicon Communications, LLC)
    • pfSense can be installed on commodity hardware with no licensing fees. With a simple less than 10 minute restore time, on most hardware, it's an extremely inexpensive way to achieve the same results that some of the more expensive vendors provide.
    • The easy to use interface has allowed configuration management to be preformed by lower level technicians with quick and easy training.
    Incentivized
    Read full review
    Untangle
    • It's allowed us to be PCI compliant which we need to do business.
    • It's allowed us to not only be PCI compliant but follow best practice to be actually as secure as we can be.
    • It's really presented us with a lot of flexibility in terms of how we connect to other services.
    • There is some maintenance, but it's very minimal.
    Incentivized
    Read full review
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