Likelihood to Recommend The part I like the most is our staff not having to log in to view policies. We have so many passwords to remember having this convenience is a big satisfier.
Read full review Wdesk is best suited for companies with demanding SEC filings and documents, with multiple revisions due to auditor/counsel review, and where financial reporting is extremely manual. Wdesk really helps take out the potential errors out of extremely manual processes, and helps automate regular financial reporting by allowing companies to link financial information and build customized flows of their information into financial statements and other documents (such as presentations or other internal reporting).
Read full review Pros If I ever have any technical issues or questions the support team is great at getting back to me very quickly. I also like all the resources available to help as well. Policy reports, there are so many to choose from. These reports help me track several different things in the system. Compliance, attestations, past due, and so much more. Another plus for me is being able to add linkages to outside programs like TJC and Elsevier. Linking these to policies saves a lot of time. Read full review The biggest strength of the program for our team is that multiple users can work in the document at the same time. Multiple users can be in the program updating financial statements, footnotes, MD&A - all without stepping on each other's toes. Rolling forward the documents from one period to the next is pretty simple. Links to source documents are maintained and new ones can be added without much hassle. Edits and changes can be made right up until the last minute before filing. There is no waiting period or pencils-down period unless we enforce one ourselves - the Financial Reporting team is in control of the timing of our filings. Read full review Cons The program doesn't work well with Chrome, would like to see that fixed. We have several staff members that use Chrome. Read full review The automation could be better. A lot of mass updates are done manually. Sometimes the system has connection issues and certain functions are down. The customer service could be more proactive to provide regular training and sharing updates on the software. Customer service could be better to help process the mass updates in a timely fashion. Read full review Usability Overall this program is great. I am continuously in the program and find it very simple to use. I do have some staff that struggle, only because they are not in the program as often as I am
Read full review Overall it's a good-to-go product because of its features. It's easy to set up, meets requirements, has quality support, etc. So far, it has been working quite well for me, and I wish to continue using it for as long as it meets my requirements.
Read full review Support Rating Workiva's technical support is impeccable and undoubtedly one of the best. The times we needed them, they were super quick and willing to help. It works 24 hours a day, and there will always be someone to help with doubts or technical problems regarding the tool.
Read full review Alternatives Considered We moved from a third party filer to doing it in house. Have seen demos of products like Active Disclosure, which has come a long way from the beta version I saw and but we are not too far gone with Wdesk for us to evaluate other products. When we first signed up with Webfilings, (former name of Workiva), there were no viable products in the market. I had seen an Oracle product and a beta version of Active Disclosure. It was not hard to see the ease and intuitive-screens, to guide one through the filing process. The excel-like spreadsheets were an added bonus.
Read full review Return on Investment The program has kept us compliant on reviewing and updating all of our policies. Read full review We spend less than we used to with a traditional printer. We have been able to do turn-on-a-dime equity offerings with last minute changes and still file on time. Inviting external legal into the platform has helped with communication but we actually suspect they spend MORE time (and billing) on our documents than they used to just simply because it's so easy to get at them anytime they want. Read full review ScreenShots