Power Diary vs. Therabill by WebPT

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Power Diary
Score 4.5 out of 10
N/A
Power Diary is a Health Care Practice Management application for physiotherapy providers from the company of the same name in Ballarat.
$5
per week per seat
Therabill by WebPT
Score 7.1 out of 10
N/A
Therabill, by WebPT is a web based electronic billing and practice management system designed for independent healthcare providers, billing services, or healthcare facilities. Therabill is specifically designed for behavioral, developmental, occupational, physical, speech and other healthcare therapists.
$149
per month per provider
Pricing
Power DiaryTherabill by WebPT
Editions & Modules
Just Me
$10
per week
Light
$16
per week
Medium
$26
per week
Large
$42
per week
Plus
Scales with calendars needed
No answers on this topic
Offerings
Pricing Offerings
Power DiaryTherabill by WebPT
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$199 one-time fee
Additional Details
More Pricing Information
Best Alternatives
Power DiaryTherabill by WebPT
Small Businesses
Kareo Practice Management
Kareo Practice Management
Score 6.9 out of 10
Intergy EHR
Intergy EHR
Score 7.0 out of 10
Medium-sized Companies
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
Enterprises
Epic
Epic
Score 9.0 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Power DiaryTherabill by WebPT
Likelihood to Recommend
4.0
(3 ratings)
6.4
(2 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(1 ratings)
Usability
8.0
(1 ratings)
7.0
(1 ratings)
Support Rating
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
Power DiaryTherabill by WebPT
Likelihood to Recommend
Power Diary
The most important thing is that I feel confident that my client records are kept secure and private, and that Power Diary has strict security and privacy measures in place
and compliance with relevant legislative and regulatory requirements. Data is
encrypted, and two factor authentication is required to access the system. I can't think of any scenarios where it would be less appropriate to use.
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WebPT
For smaller clinics who see fewer numbers of patients or rarely deal with claim denials, Therabill by WebPT would be satisfactory and effective for use. However, because the workflows for handling claim denials and for entering batch payments can be so tedious, difficult, and time-consuming, I would not recommend the suite for businesses with greater quantities of daily claims or complex billing scenarios.
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Pros
Power Diary
  • Product Functionality
  • Integration with Xero
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WebPT
  • Great integration with WebPT
  • Love the auto posting of patient payments when we apply ERAs - and the ability to not apply if there is a secondary.
  • The Patient statements are pretty easy to send out. Love that we have options to print or email them.
  • The zendesk site answers a LOT of questions and is a fantastic resource.
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Cons
Power Diary
  • In records and files I want to create folders especially with my NDIS clients
  • My onboarding in the beginning was not the greatest as I got more from YouTube
  • They are my main two
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WebPT
  • While knowledgeable, support agents don't seem to speak English as a primary language, so communication can be difficult at times
  • I feel billing secondary insurance is really tedious, having to submit it patient by patient
  • Handling claim denials, corrected claims, and resubmissions is incredibly tedious and difficult, in my experience, requiring a great deal of time and moving across the site to handle one claim at a time
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Likelihood to Renew
Power Diary
No answers on this topic
WebPT
We are actually looking at other options - unsure whether we will continue
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Usability
Power Diary
I think Power Diary is relatively intuitive however of late, over development of certain features with insufficient user experience testing, and, in my opinion, no desire to resolve the concerns of customers shows me that Power Diary's business model is not customer centric, but self centric and most businesses with this ethos fail in time.
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WebPT
The UI is fairly user-friendly and finding what you need on the site isn't that difficult. Once set up, EDI and ERA receipt works smoothly and payment posting from ERAs is straightforward and simple for the most part. But handling claim denials, corrections, and resubmissions is incredibly difficult. It is not only difficult to find and sort them, but to send them out for reprocessing as well.
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Support Rating
Power Diary
No answers on this topic
WebPT
Chat is great but often not working or very slow responses. Can't easily talk to a person about issues and emails are very slow to get answered
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Alternatives Considered
Power Diary
This is the first time I have used this type of practice management system. I used the Specialist Homelessness Information Platform (SHIP) in my previous role, which made it easier for me to transition to using Power Diary.
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WebPT
Our previous billing software was Tiger Misys and Payerpath by Allscripts. Both were very antiquated means of managing claims and payments. Therabill by WebPT at least is modern and functions far more simply and is more user-friendly. That said, we have since moved to Prompt EMR, which while the user interface is less intuitive, the functionality is far more streamlined and efficient for a clinic of our size.
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Return on Investment
Power Diary
  • I am still to work out if my ROI is going to be beneficial
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WebPT
  • I don't like the pricing. We have many part time employees and I think we overpay.
  • Claims flow pretty quickly through and help up get paid sooner.
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ScreenShots

Power Diary Screenshots

Screenshot of Calendar with 3 practitioners, 1 weekScreenshot of SMS within Power DiaryScreenshot of Online BookingScreenshot of Intake notes in Power DiaryScreenshot of Power Diary's TelehealthScreenshot of Invoicing within Power Diary