Boomtown vs. SysAid
Boomtown vs. SysAid
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Boomtown | Mid-Size Companies (51-1,000 employees) | Boomtown is a product support platform that allows users to sell, activate, and service technology products that are used by real world businesses. Through Boomtown, teams can leverage integrated knowledge, artificial intelligence, and collaboration to orchestrate and automate customer experiences at scale. Boomtown also has an "expert" network where teams can access programmable remote and field services to augment their existing operations. Boasting over 175 technology… | $99 per user | |
SysAid | Mid-Size Companies (51-1,000 employees) | SysAid is presented as comprehensive ITSM platform with generative AI baked into every element of service management. With a fully conversational experience wrapped into the UI, SysAid aims to empower organizations to unleash their full potential for productivity. | N/A |
Boomtown | SysAid | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | The above prices are where each packages starts. The Automated and Proactive packages have additional small per-customer fee. | SysAid Copilot is available as an add-on for any plan. It bakes generative AI into every aspect of service management. | ||||||||||||||
More Pricing Information |
Boomtown | SysAid | |
---|---|---|
Top Pros | No answers on this topic |
|
Top Cons | No answers on this topic |
|
Boomtown | SysAid | ||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| ||||||||||||||||||||||||
ITSM asset management |
| ||||||||||||||||||||||||
Change management |
|
Boomtown | SysAid | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Boomtown | SysAid | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 8.7 (156 ratings) |
Likelihood to Renew | - (0 ratings) | 9.1 (15 ratings) |
Usability | - (0 ratings) | 8.8 (41 ratings) |
Availability | - (0 ratings) | 9.1 (4 ratings) |
Performance | - (0 ratings) | 9.1 (4 ratings) |
Support Rating | - (0 ratings) | 9.0 (51 ratings) |
In-Person Training | - (0 ratings) | 9.1 (2 ratings) |
Online Training | - (0 ratings) | 9.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 8.3 (8 ratings) |
Configurability | - (0 ratings) | 9.1 (2 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 8.5 (13 ratings) |
Ease of integration | - (0 ratings) | 5.1 (2 ratings) |
Product Scalability | - (0 ratings) | 8.9 (4 ratings) |
Professional Services | - (0 ratings) | 8.8 (8 ratings) |
Vendor post-sale | - (0 ratings) | 9.1 (3 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (3 ratings) |
Boomtown | SysAid | |
---|---|---|
Likelihood to Recommend | Boomtown Network, Inc. No answers on this topic | SysAid Technologies |
Pros | Boomtown Network, Inc. No answers on this topic | SysAid Technologies |
Cons | Boomtown Network, Inc. No answers on this topic | SysAid Technologies |
Likelihood to Renew | Boomtown Network, Inc. No answers on this topic | SysAid Technologies |
Usability | Boomtown Network, Inc. No answers on this topic | SysAid Technologies |
Reliability and Availability | Boomtown Network, Inc. No answers on this topic | SysAid Technologies |
Performance | Boomtown Network, Inc. No answers on this topic | SysAid Technologies |
Support Rating | Boomtown Network, Inc. No answers on this topic | SysAid Technologies |
In-Person Training | Boomtown Network, Inc. No answers on this topic | SysAid Technologies |
Online Training | Boomtown Network, Inc. No answers on this topic | SysAid Technologies |
Implementation Rating | Boomtown Network, Inc. No answers on this topic | SysAid Technologies |
Alternatives Considered | Boomtown Network, Inc. No answers on this topic | SysAid Technologies |
Contract Terms and Pricing Model | Boomtown Network, Inc. No answers on this topic | SysAid Technologies |
Scalability | Boomtown Network, Inc. No answers on this topic | SysAid Technologies |
Professional Services | Boomtown Network, Inc. No answers on this topic | SysAid Technologies |
Return on Investment | Boomtown Network, Inc. No answers on this topic | SysAid Technologies |
ScreenShots | Boomtown Screenshots | SysAid Screenshots |