TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Respondent.io

    Score8.4 out of 10
    N/ARespondent.io is a marketplace for sourcing business professionals for in-depth research interviews, or used to recruit B2B and B2C research participants for studies, as well as screen, schedule & pay research participants.

    $39

    per B2C credit

    User Interviews

    Score8.1 out of 10
    N/AUser Interviews offers a research platform to provide users a source of truth for participant management. The solution can be used to automate recruiting, scheduling, and contacting research participants. Users can choose to automatically distribute incentives in a selected amount, and participants can redeem their reward in the form of dozens of digital gift cards.

    $3,000

    per year

    Pricing
    Respondent.ioUser Interviews
    Editions & Modules
    Pay As You Go - B2C
    $39
    billed at completed research per B2C credit
    Pay As You Go - B2B
    $65
    billed at research completion per B2B credit
    Basic - B2C
    $1,980
    per year 60 B2C credits per year
    Basic - B2B
    $3,300
    per year 60 B2B credits per year
    Advanced - B2C
    $3,600
    per year 150 B2C credits per year
    Advanced - B2B
    $6,000
    per year 150 B2B credits per year
    Recruit - Pay as you Go
    $45 (B2C) or $90 (B2B)
    per session
    Recruit - Starter
    $2100 (B2C) or $4200 (B2B)
    per year
    Research Hub - Essential
    $3000
    per year
    Recruit - Essential
    $3900 (B2C) or $7800 (B2B)
    per year
    Offerings
    Pricing Offerings
    Respondent.ioUser Interviews
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Respondent.ioUser Interviews
    Market Research
    Comparison of Market Research features of Respondent.io and User Interviews
    Feature
    Respondent.io
    9.0
    1 Ratings
    25% above category average
    User Interviews
    -
    Ratings
    Consumer Feedback9.01 Ratings00 Ratings
    Best Alternatives
    Respondent.ioUser Interviews
    Small Businesses
    Qualtrics
    Score7.8 out of 10
    Qualtrics
    Score7.8 out of 10
    Medium-sized Companies
    Qualtrics
    Score7.8 out of 10
    Qualtrics
    Score7.8 out of 10
    Enterprises
    Qualtrics
    Score7.8 out of 10
    Qualtrics
    Score7.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Respondent.ioUser Interviews
    Likelihood to Recommend
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Respondent.ioUser Interviews
    Likelihood to Recommend
    Respondent Inc
    It is great for participant recruitment on go-pay basis. Perfect for smaller companies and UX teams. but larger companies and teams might want to look into other solutions that could be used at scale
    Incentivized
    Read full review
    User Interviews
    Good: - When one needs to recruit participants for User research fast. It’s particularly fast when someone doesn’t need niche sample - bad: - n/a (it’s difficult for me to say when I’m using it for 3 years with multiple clients and I’m a researcher. User interview does what I need)
    Incentivized
    Read full review
    Pros
    Respondent Inc
    • Recruitment
    • Option to cherry pick participants
    • Easy to use
    Incentivized
    Read full review
    User Interviews
    No answers on this topic
    Cons
    Respondent Inc
    • Adding customer meeting links
    • custom consent
    Incentivized
    Read full review
    User Interviews
    No answers on this topic
    Alternatives Considered
    Respondent Inc
    We use Respondent.io as a supplementary tool on a go-pay basis. It offers us another channel to recruit participants to explore different financial topics.
    Incentivized
    Read full review
    User Interviews
    User Testing: - UI has the great feature of double screening that you can really select your participants based on the research requirements and they are not approved automatically.
    Therefore not every question in the screener needs to be filtering.
    Incentivized
    Read full review
    Return on Investment
    Respondent Inc
    • Time to market
    • Better user experience
    • Product market fit
    Incentivized
    Read full review
    User Interviews
    No answers on this topic
    ScreenShots