What users are saying about

RMail vs Zoho Mail

RMail
3 Ratings
Zoho Mail
29 Ratings

RMail

3 Ratings
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Score 10 out of 100

Based on 3 reviews and ratings

Zoho Mail

29 Ratings
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Score 8.9 out of 100

Based on 29 reviews and ratings

Likelihood to Recommend

RMail

RMail is perfect if you are looking for HIPAA complaint way to send patient information securely. The tracking of each message is required by HIPAA, and it is also supplied by RMail. Also, you can submit an email for electronic signature, which saves a ton of time waiting for snail-mail. Our clients tend to love RMail, because they're usually changing from something else that ends up generating a lot of calls from people who can't open their emails - RMail solves this by utilizing the TLS technology

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Dan Gospe | TrustRadius Reviewer
Dan Gospe
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Zoho Mail

If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion.I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.

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Benjamin Jeffrey | TrustRadius Reviewer
Benjamin Jeffrey
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Feature Rating Comparison

Secure Email Gateway

RMail
—
Zoho Mail
8.3
Anti-malware
RMail
—
Zoho Mail
8.9
Cusomizability
RMail
—
Zoho Mail
7.7
Data Loss Protection
RMail
—
Zoho Mail
8.9
Threat Detection
RMail
—
Zoho Mail
8.9
Sandboxing
RMail
—
Zoho Mail
7.1
End-to-End Encryption
RMail
—
Zoho Mail
8.6
Management Tools
RMail
—
Zoho Mail
8.1

Pros

RMail

  • Have used it in legal matters where proof of email receipt was important.
  • It catches recipients' attention. They seem to know that they're on the spot.
  • Very easy to use. Requires no special software. Can use with any email programs.

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Joseph Sinclair | TrustRadius Reviewer
Joseph Sinclair
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Zoho Mail

  • Set up your domain to have a professional account
  • Administration and management of information through cards and labels

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Tribett Requena | TrustRadius Reviewer
Tribett Requena
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Cons

RMail

  • I think the support is a little impersonal. You never get a name, it's always signed "Rpost Support"
  • Sometimes RMail doesn't work with third party apps that utilize Outlook to send messages.

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Dan Gospe | TrustRadius Reviewer
Dan Gospe
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Zoho Mail

  • One of the biggest problems zoho mail has. It is that MX, SPF and DKIM records are never perfectly placed the first time you try to configure them. Whether you do them manually or automatically, something unexpected always happens.
  • Another negative aspect of this service. Is that when you receive a message with some type of image incorporated, it is not displayed correctly and a notification appears within the email that says Show now once you activate them is that the image is displayed correctly. I would like it to be activated automatically instead of manually. Although it is a minor problem.

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Tommy Parker | TrustRadius Reviewer
Tommy Parker
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Likelihood to Renew

RMail

RMail 9.1
Based on 1 answer
I don't think RPost has any competition, at least none that I can use. I think that once registered email becomes widely accepted (someday soon?), it will be indispensable for anyone in business, and RPost is the leading vendor (maybe the only vendor).

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Joseph Sinclair | TrustRadius Reviewer
Joseph Sinclair
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Zoho Mail

No score
No answers yet
No answers on this topic

Usability

RMail

RMail 9.1
Based on 1 answer
It's very easy to use. It's a little unusual to understand, but not difficult. As long as you understand that RPost keeps no records, it is problem free.

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Joseph Sinclair | TrustRadius Reviewer
Joseph Sinclair
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Zoho Mail

No score
No answers yet
No answers on this topic

Performance

RMail

RMail 9.1
Based on 2 answers
Works well routinely without problems.

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Joseph Sinclair | TrustRadius Reviewer
Joseph Sinclair
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Zoho Mail

No score
No answers yet
No answers on this topic

Support Rating

RMail

No score
No answers yet
No answers on this topic

Zoho Mail

Zoho Mail 9.0
Based on 1 answer
I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.

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Benjamin Jeffrey | TrustRadius Reviewer
Benjamin Jeffrey
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Implementation Rating

RMail

RMail 9.1
Based on 2 answers
Works great.

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Joseph Sinclair | TrustRadius Reviewer
Joseph Sinclair
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Zoho Mail

No score
No answers yet
No answers on this topic

Alternatives Considered

RMail

We used SendInc before RMail, and it was horrible. Recipients always had lots of problems with SendInc.

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Dan Gospe | TrustRadius Reviewer
Dan Gospe
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Zoho Mail

Zoho mail is a more professional and corporate email client, it shows a better image to customers, in addition to allowing you to manage the users of your company. It has accessible and competitive prices.

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Tribett Requena | TrustRadius Reviewer
Tribett Requena
View all 3 answers on this topic

Return on Investment

RMail

  • There's not much ROI, because we don't get it much cheaper than the list price.
  • However, being able to offer this service strengthens our service offerings.

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Dan Gospe | TrustRadius Reviewer
Dan Gospe
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Zoho Mail

  • The most positive aspect that we have noticed after investing in this service. It is that now we have a better visual appearance and greater credibility with our customers and business partners.

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Tommy Parker | TrustRadius Reviewer
Tommy Parker
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Screenshots

Pricing Details

RMail

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
$7

RMail Editions & Modules

Edition
RMail Personal$7.001
RMail Standard$15.001
Shared VolumeVaries by Plan2
  1. per user, per month
  2. for 5 or more users
Additional Pricing Details
—

Zoho Mail

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Zoho Mail Editions & Modules

Edition
Mail Lite$11
Mail Premium$41
Workplace$31
  1. per user/per month
Additional Pricing Details
—

Rating Summary

Likelihood to Recommend

RMail
9.0
Zoho Mail
9.7

Likelihood to Renew

RMail
9.1
Zoho Mail
—

Usability

RMail
9.1
Zoho Mail
—

Performance

RMail
9.1
Zoho Mail
—

Support Rating

RMail
—
Zoho Mail
9.0

Implementation Rating

RMail
9.1
Zoho Mail
—

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