Sales Force Optimization vs. Stitch Labs (discontinued)

Well suited for larger organizations, especially product-based companies. Where we store customer details, particularly for the product that the customer has enquired. It may not be well suited for smaller organisations. It has so many features and advantages, times it can be overwhelming for someone who have no experience of using the software before.

Incentivized

I can't recommend Stitch Labs as it was discontinued as of June 2021 (after being purchased by Square). All existing users have had to move off the platform and it they are not taking new customers. Square has said they are going to relaunch a new version of Stitch Labs possibly sometime in the future, but release date and features have not been announced.

Incentivized

• Storing Data
• Creating Multiple User IDs
• Retrieving the data with ease

Incentivized

• Inventory management.
• Order management.
• Reporting and analytics.

Incentivized

• Adding dashboards to draw analysis
• Sometime it takes too much time to load and even crashes
• Integrating with other database software and visualization tools

Incentivized

• Reporting does not work for multiple currencies.
• There is often a lag when syncing products.

Incentivized

I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.

Incentivized

We originally had phone support but when Stitch Labs updated the pricing they removed phone support from our service tier. It was very frustrating. We used their email contact and the answers were fine but sometimes it takes too long to try to solve something over email when you want to just talk to someone and get a quick answer.

Incentivized

Against other products Sales Force Optimization is much better when while entering the customer data. Also very convenient to add new users and easy. And the mobile apps are well-optimised on. Works well without any lags or crashes. Whereas other software struggle to work well on mobile platforms especially on android devices.

Incentivized

I have not researched other alternatives as this solved my problems.

Incentivized

• analyzing the existing leads
• conversion rate has been increased by around 15% from the old leads
• Tracking the manpower attrition rate

Incentivized

• We had to migrate off this system which was not ideal after being discontinued
• Was a simple to use medium price range solution to scaling businesses
• UI/UX was intuitive and was easy to train employees

Incentivized