What users are saying about
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Top Rated
373 Ratings
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20 Ratings

Salesforce CMS

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Top Rated
373 Ratings
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Score 8.3 out of 100

WebWave

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20 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

Salesforce CMS

If you have a company that is sales driven and that has plenty of requirements as far as sales information, quotations, and invoicing. Your company has to have a lot of sales movement and sales requirements for a CRM solution to work and to work well. The company has to have a certain size of sales and clients since Salesforce is a costly solution that has to make sense as far as purchasing and expenses go. Also, it works great for any company that has a traditional (funnel) sales process, since it makes it easier to use this model to drive the options down the funnel and generate real sales and real money
Alejandro Huerta | TrustRadius Reviewer

WebWave

You can create a website very easily with WebWave without feeling like a programmer or understanding website design principles. When I need to create a landing page, I can do it with a few clicks, and I know I will have a professional site. You can buy domain names and host through WebWave; having a secure website is great and easy.
Michael McLeroy | TrustRadius Reviewer

Feature Rating Comparison

Security

Salesforce CMS
8.4
WebWave
9.5
Role-based user permissions
Salesforce CMS
8.4
WebWave
9.5

Platform & Infrastructure

Salesforce CMS
7.8
WebWave
8.3
API
Salesforce CMS
7.9
WebWave
8.3
Internationalization / multi-language
Salesforce CMS
7.8
WebWave
8.4

Web Content Creation

Salesforce CMS
7.6
WebWave
8.9
WYSIWYG editor
Salesforce CMS
7.4
WebWave
9.3
Code quality / cleanliness
Salesforce CMS
7.4
WebWave
8.9
Admin section
Salesforce CMS
8.0
WebWave
8.8
Page templates
Salesforce CMS
7.5
WebWave
8.1
Library of website themes
Salesforce CMS
7.3
WebWave
8.5
Mobile optimization / responsive design
Salesforce CMS
7.1
WebWave
9.5
Publishing workflow
Salesforce CMS
8.2
WebWave
9.5
Form generator
Salesforce CMS
7.5
WebWave
8.3

Web Content Management

Salesforce CMS
7.8
WebWave
8.6
Content taxonomy
Salesforce CMS
7.6
WebWave
9.0
SEO support
Salesforce CMS
7.4
WebWave
9.2
Bulk management
Salesforce CMS
7.7
WebWave
Availability / breadth of extensions
Salesforce CMS
8.2
WebWave
8.0
Community / comment management
Salesforce CMS
7.9
WebWave
8.3

Pros

Salesforce CMS

  • Easy to use, just like Salesforce's other products. Many users can sit down and figure it out in no time, and with a little training become power users.
  • Fast and secure - Salesforce is a leader in the cloud world so you get consistently fast results and security that is top notch in the industry.
  • Accessible from anywhere - if you use cloud CMS already this is a no-brainer, but for those that do in-house CMS still, this is a major difference. Mobile access from anywhere on the planet without a VPN is something you just can't do without the cloud.
Anonymous | TrustRadius Reviewer

WebWave

  • The UI is a bit complicated but contains all the features and functions needed.
  • No coding skill is required. We can focus on design. And the design process is quite fun.
  • We can adjust and control all the elements of the web easily with WebWave. And I like the richness of the elements available in WebWave.
Hoang Phan | TrustRadius Reviewer

Cons

Salesforce CMS

  • Platform is so robust it can be overwhelming when starting a report from scratch
  • Key words in the Search column have to be fairly specific
  • Lot's of training is Salesforce Trailhead that it can be a bit daunting to decide what to learn about that is applicable to our organization
Clay Coleman | TrustRadius Reviewer

WebWave

  • The only thing I would change is to add more payment options in the case of the store (it is about plug-ins). PayPal and cryptocurrency would also be useful.
Maciej Szczyciński | TrustRadius Reviewer

Usability

Salesforce CMS

Salesforce CMS 7.2
Based on 8 answers
It's super awkward if you aren't familiar with it. I have several years' experience in both my organization's salesforce as well as others and there are still things that trip me up. I think Salesforce can get to a point where it's TOO bloated with all this information, all these integrations, what-have-you, that it can be difficult to find what you need in a timely manner or it creates a hiccup in workflows that you then have to work around. On the other hand, once these issues are identified, there is the possibility to manipulate Salesforce into creating automated workarounds. So, at least it allows for that. I think it's an issue of having so many options for bolt-ons that you start to lose perspective and functionality. You tend to lose focus on usability for users.
Anonymous | TrustRadius Reviewer

WebWave

WebWave 10.0
Based on 1 answer
Very easy to use, intuitive, has many options and plug-ins, and is cheap.
Maciej Szczyciński | TrustRadius Reviewer

Support Rating

Salesforce CMS

Salesforce CMS 8.0
Based on 7 answers
I'm not sure - we have hired a person/team that are Salesforce Admin so when I have a question or need support I go in-house. But, I know Salesforce has incredible L+D and trainings available for free to help users develop in their skillsets.
Melissa Kevra | TrustRadius Reviewer

WebWave

WebWave 7.0
Based on 2 answers
1. The support person does not seem to understand the issues, and seems like they go off to talk to somebody and revert back every 5 to 10 minutes. It takes up a lot of time.2. There is a lack of reading material to address simple issues like changing the website name in the dashboard, pasting a code, etc.
Sanjay Marathe | TrustRadius Reviewer

Alternatives Considered

Salesforce CMS

Salesforce CMS beats the competition due to UI, user friendliness, support, and ease of use as well as deployment. The entire system and process is simple to understand, has many different places for you to store key information, and is easily implemented at your company. You're getting a trusted brand with reliable customer service. I could not think of using any other program.
Anonymous | TrustRadius Reviewer

WebWave

WebWave has an extensive feature set and the price is a great bargain. Its functionality overall is better and allows the end-user more control over their overall design. The included editor and design review features are top-notch and extremely useful. I'd highly recommend it to any web-developer, but it could also be great for an end user with some design experience.
Anonymous | TrustRadius Reviewer

Return on Investment

Salesforce CMS

  • It helps organize customer information which is essential in every sale
  • It easily automates or links with other platforms, including the organization online website or shop
  • It can be difficult to use at first and quite overwhelming if staff is not trained to use it
Kristine Olfato | TrustRadius Reviewer

WebWave

  • It has allowed me to build the websites I envision, rather than the best I could build given the limited tools that most site builders offer
  • It has allowed me to build the sites faster
Nils Krueger | TrustRadius Reviewer

Pricing Details

Salesforce CMS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WebWave

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$7

Rating Summary

Likelihood to Recommend

Salesforce CMS
8.4
WebWave
9.5

Usability

Salesforce CMS
7.2
WebWave
10.0

Support Rating

Salesforce CMS
8.0
WebWave
7.0

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