What users are saying about
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Top Rated
999 Ratings
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48 Ratings

Salesforce CMS

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Top Rated
999 Ratings
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Score 8.3 out of 100

WebWave

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48 Ratings
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Score 8.4 out of 100

Feature Set Ratings

    Security

    8.6

    Salesforce CMS

    86%

    WebWave

    Feature Set Not Supported
    N/A
    Salesforce CMS ranks higher in 1/1 features

    Role-based user permissions

    8.6
    86%
    37 Ratings
    N/A
    0 Ratings

    Platform & Infrastructure

    8.1

    Salesforce CMS

    81%

    WebWave

    Feature Set Not Supported
    N/A
    Salesforce CMS ranks higher in 2/2 features

    API

    8.1
    81%
    36 Ratings
    N/A
    0 Ratings

    Internationalization / multi-language

    8.1
    81%
    28 Ratings
    N/A
    0 Ratings

    Web Content Creation

    7.6

    Salesforce CMS

    76%

    WebWave

    Feature Set Not Supported
    N/A
    Salesforce CMS ranks higher in 8/8 features

    WYSIWYG editor

    7.3
    73%
    24 Ratings
    N/A
    0 Ratings

    Code quality / cleanliness

    7.7
    77%
    29 Ratings
    N/A
    0 Ratings

    Admin section

    8.1
    81%
    29 Ratings
    N/A
    0 Ratings

    Page templates

    7.6
    76%
    30 Ratings
    N/A
    0 Ratings

    Library of website themes

    7.3
    73%
    20 Ratings
    N/A
    0 Ratings

    Mobile optimization / responsive design

    6.9
    69%
    29 Ratings
    N/A
    0 Ratings

    Publishing workflow

    8.2
    82%
    25 Ratings
    N/A
    0 Ratings

    Form generator

    7.4
    74%
    27 Ratings
    N/A
    0 Ratings

    Web Content Management

    7.8

    Salesforce CMS

    78%

    WebWave

    Feature Set Not Supported
    N/A
    Salesforce CMS ranks higher in 5/5 features

    Content taxonomy

    7.6
    76%
    25 Ratings
    N/A
    0 Ratings

    SEO support

    7.3
    73%
    24 Ratings
    N/A
    0 Ratings

    Bulk management

    7.9
    79%
    28 Ratings
    N/A
    0 Ratings

    Availability / breadth of extensions

    8.2
    82%
    29 Ratings
    N/A
    0 Ratings

    Community / comment management

    7.9
    79%
    31 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Salesforce CMS is rated higher in 1 area: Support Rating
    • WebWave is rated higher in 2 areas: Likelihood to Recommend, Usability

    Likelihood to Recommend

    8.4

    Salesforce CMS

    84%
    40 Ratings
    8.6

    WebWave

    86%
    45 Ratings

    Usability

    7.1

    Salesforce CMS

    71%
    8 Ratings
    10.0

    WebWave

    100%
    1 Rating

    Support Rating

    8.0

    Salesforce CMS

    80%
    7 Ratings
    5.6

    WebWave

    56%
    2 Ratings

    Likelihood to Recommend

    Salesforce

    If you have a company that is sales driven and that has plenty of requirements as far as sales information, quotations, and invoicing. Your company has to have a lot of sales movement and sales requirements for a CRM solution to work and to work well. The company has to have a certain size of sales and clients since Salesforce is a costly solution that has to make sense as far as purchasing and expenses go. Also, it works great for any company that has a traditional (funnel) sales process, since it makes it easier to use this model to drive the options down the funnel and generate real sales and real money
    Read full review

    WebWave

    My opinion is that Webwave is an excellent choice for the presentation of portfolios for photographers, videographers, and designers, as well as for the selling of digital products, eCommerce websites, blog content, and premium features that are protected behind a membership system, and educational websites. Although Webwave does not yet have the same compatibility with a wide variety of plugins or the same blog-friendly structure as WordPress, I am confident that it will ultimately reach that point given the current speed of development. Additionally, a larger user base will increase the community base and popularity of the product.
    Read full review

    Pros

    Salesforce

    • Customer Relationship Management is made so much easier by using Salesforce. I love the ability to move between customer contacts easily and to chatter with my other teammates.
    • It’s so beneficial to have more industry data and to store it in Salesforce. From comparing my customers, I can make better recommendations as to what practices will be most beneficial and productive for them to use.
    • I love the integrations that I can use with Salesforce. It will document the communication I’ve had between customer contacts. It also documents tasks for me to complete regarding their implementations. I find it so easy to navigate to find good data.
    • In Salesforce I can also see the files and contractual agreements customers signed, and I love that it’s easy to find in their profiles. It’s helpful because sometimes my coworkers do not add the files to the google drive folders we use for storing customer facility data, so this is a great backup resource.
    Read full review

    WebWave

    • Web designing--super customizable. It's really like a graphic design tool. Anything on the website can be changed the way you want. WordPress doesn't usually allow it, with its fixed rows and columns set up. But here I found out i could do anything.
    • Simple UX--Part of the reason why the builder works so well is the UX. It's simple but does the job, and you don't have to think too hard to find the buttons.
    • Has all features one would need, including ecommerce. I don't plan on using it yet though (my business doesn't require it) but it's nice to have in case the business grows.
    Read full review

    Cons

    Salesforce

    • Platform is so robust it can be overwhelming when starting a report from scratch
    • Key words in the Search column have to be fairly specific
    • Lot's of training is Salesforce Trailhead that it can be a bit daunting to decide what to learn about that is applicable to our organization
    Read full review

    WebWave

    • Even if the page is modified and saved, the published site does not see the changes. It took up to an hour for the changes to take effect.
    • There is no integration of the Google rich schema settings.
    • Loading time is not as fast as many competitors—Gtmetrix performance rating is a maximum of 81 percent, although Google PageSpeed mobile (56 percent) and desktop (56 percent) are faster (91 percent ). Checked with a ready-made theme.
    • The WebWave website IP addresses have been blacklisted for malware. Malwarebytes frequently prevents the loading editor or live test pages. This could be because the backend framework IPs were previously utilized someplace, affecting WebWave in general.
    • Only payment gateway for the store settings is Stripe, which is not available in many countries.
    • Manual VAT/Tax options in the shipping/store page-single/fixed one tax type only.
    Read full review

    Pricing Details

    Salesforce CMS

    Starting Price

    Editions & Modules

    Salesforce CMS editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      WebWave

      Starting Price

      Editions & Modules

      WebWave editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        Optional $7

        Additional Details

        Usability

        Salesforce

        It's super awkward if you aren't familiar with it. I have several years' experience in both my organization's salesforce as well as others and there are still things that trip me up. I think Salesforce can get to a point where it's TOO bloated with all this information, all these integrations, what-have-you, that it can be difficult to find what you need in a timely manner or it creates a hiccup in workflows that you then have to work around. On the other hand, once these issues are identified, there is the possibility to manipulate Salesforce into creating automated workarounds. So, at least it allows for that. I think it's an issue of having so many options for bolt-ons that you start to lose perspective and functionality. You tend to lose focus on usability for users.
        Read full review

        WebWave

        Very easy to use, intuitive, has many options and plug-ins, and is cheap.
        Read full review

        Support Rating

        Salesforce

        I'm not sure - we have hired a person/team that are Salesforce Admin so when I have a question or need support I go in-house. But, I know Salesforce has incredible L+D and trainings available for free to help users develop in their skillsets.
        Read full review

        WebWave

        1. The support person does not seem to understand the issues, and seems like they go off to talk to somebody and revert back every 5 to 10 minutes. It takes up a lot of time. 2. There is a lack of reading material to address simple issues like changing the website name in the dashboard, pasting a code, etc.
        Read full review

        Alternatives Considered

        Salesforce

        Salesforce CMS beats the competition due to UI, user friendliness, support, and ease of use as well as deployment. The entire system and process is simple to understand, has many different places for you to store key information, and is easily implemented at your company. You're getting a trusted brand with reliable customer service. I could not think of using any other program.
        Read full review

        WebWave

        It's an easier, super complete option and cheaper Instead of paying everything separately like Wix, this option gives you all for a good price. And is the same with Elementor, you need to pay their license, the hosting, the domain, and connect everything manually, but this option is more affordable with high quality. They have time in the market and they reinvented their branding with a fresh and cool look.
        Read full review

        Return on Investment

        Salesforce

        • Since we are already a Salesforce shop, ROI is amazing since the CMS is already built into the platform. It frees up costs and resources that were spent on other CMS solutions.
        • There will be some costs involved when converting content away from things like Sharepoint, but the end rewards of platform consolidation will outweigh those costs.
        • Since it is already integrated into your Salesforce platform, support costs will go down and therefore have a positive ROI impact in that area.
        Read full review

        WebWave

        • Reduce web hosting cost by 100%
        • Increase the speed of website creation by 70% by removing the developing phase
        • Decrease site management by at least 70%
        • Reduce critical incidents due to client's knowledge by 100% through defining the exact area where the client can edit the content and not giving him a full access to the site.
        Read full review

        Screenshots

        Add comparison