Salesforce Marketing Cloud Personalization (formerly Salesforce CMS) is a hybrid CMS allowing users to author content once and deliver it anywhere, in or out of Salesforce. Users create content, define content access, and define channels so they can share content and limit access to appropriate contributors. For an experience built with Salesforce, users can choose from two of the company's “what-you-see-is-what-you-get” (WYSIWYG) tools: Experience Builder and Commerce Page Designer. If the user…
I love that this is available to compete with Adobe and stay afloat. It's a fantastic tool and product. What sets it apart is the ease of use and the collaborating factor using it within Salesforce. It has kept our organization functioning smoothly and we get a lot more done …
The other products we use mainly to gain data about customers and prospects. They do not allow users to keep detailed accounts, including attaching news stories, opportunities, and contacts, or to build hierarchies of companies and their subsidiaries. SFDC is good at that, as …
Even just a single administrator can be enough to address the needs of the end users with Salesforce CMS. It provides extensive support for customer service and marketing processes. Salesforce CMS creates highly personalized customer journeys across all communication channels …
This product is a little bit cleaner and easier to use. It has a better user interface and is more fun. I really like how it operates. It is more approachable for new users and offices that are just breaking into some of these things. I think it works really well in that …
Salesforce CMS is directly integrated with Salesforce CRM. As part of Salesforce Suite, all the activities of Salesforce CMS are integrated and organized with the information stored on Salesforce CRM, reflecting in a very simple and user-friendly usage of the tool. For this …
Salesforce CMS beats the competition due to UI, user friendliness, support, and ease of use as well as deployment. The entire system and process is simple to understand, has many different places for you to store key information, and is easily implemented at your company. …
Salesforce is the most advanced and complete tool comparing to similar products. For instance, it holds many databases related to sales, like map information, which is very helpful to draw territories. Plus, we can see how many potential clients [are] in those territories, so …
Salesforce has many more options, functionality, and can provide real time dashboard reports from the homepage. Provides a quicker search functionality and merges all information for other areas of the company into a concise summary. Report functionality is very intuitive and …
Salesforce CMS had a lot more built-in database features than Squarespace to allow for more records access capabilities. Squarespace has a slightly more user-friendly GUI. Ultimately, the decision came down to database features and reliability, which Salesforce CMS could provide.
Salesforce is the connecting tissue between all these other softwares. Each of them connects to Salesforce and allows us to use the other platforms' main features while keeping everything in Salesforce, specifically contact information and history. It's automated for the most …
Salesforce has a wide variety of services and its user interface was easy to understand and use. Our teams [thought] Salesforce to be better. When we were comparing the features as per our Marketing and Branding teams needs and uses, Salesforce came out on the top.
Salesforce is by far the most complete tool of its type I've seen or used. We haven't even scratched the surface of all the things we can do in Salesforce, and with other products we couldn't get our most basic needs fulfilled.
Salesforce has much better reporting than Hubspot so we use Salesforce for most reports that we use. We manage our landing pages, forms, workflows, and emails out of Hubspot. In my experience, Hubspot has better capabilities and easier to manage when it comes to workflows. …
Salesforce has a little bit of all the platforms we have used. Zendesk does not do as much as SF so you would need to have another platform to complete all tasks.
While Salesforce has more function, ServiceNow is a lot easier to use from the get go. Salesforce has a lot more capability, especially when it comes to metric management, ticket management, and contact management. Given the choice between the two, I'd really have to know what …
The Microsoft solutions were used previously, and were probably easier to use since they integrate with windows desktops so well. However, Salesforce is more integrated with mobile and the cloud platform, therefore it is inherently client device agnostic, which is ultimately …