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Top Rated
361 Ratings
87 Ratings
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Score 8 out of 100

SAP S/4HANA

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Top Rated
361 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

SAP Commerce Cloud (formerly SAP Hybris)

Hybris fits well into a large development organization and will need many disciplines to fully leverage. It should fit very well into SAP heavy environments and recent roadmaps indicate a tighter and tighter integration in the future. It would be a challenge for a smaller shop to cultivate the kind of knowledge diversity necessary. Getting the initial momentum may also be a challenge if you do not have a good implementation partner, at least in the early stages.
Anonymous | TrustRadius Reviewer

SAP S/4HANA

I would recommend SAP S/4HANA to businesses, especially large-sized companies. This is because it offers a variety of modules such as SAP Finance, Product Life Cycle, Human Capital Management, Sales and Distribution, and much more. SAP S/4HANA is well suited and would go really well for companies that have a large database that demands fast and complex analytical capabilities in order to process big data.
Jason Chandler | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

SAP Commerce Cloud (formerly SAP Hybris)
8.3
SAP S/4HANA
Product catalog & listings
SAP Commerce Cloud (formerly SAP Hybris)
8.3
SAP S/4HANA
Product management
SAP Commerce Cloud (formerly SAP Hybris)
8.5
SAP S/4HANA
Bulk product upload
SAP Commerce Cloud (formerly SAP Hybris)
8.7
SAP S/4HANA
Branding
SAP Commerce Cloud (formerly SAP Hybris)
8.3
SAP S/4HANA
Mobile storefront
SAP Commerce Cloud (formerly SAP Hybris)
8.2
SAP S/4HANA
Product variations
SAP Commerce Cloud (formerly SAP Hybris)
8.5
SAP S/4HANA
Website integration
SAP Commerce Cloud (formerly SAP Hybris)
8.1
SAP S/4HANA
Visual customization
SAP Commerce Cloud (formerly SAP Hybris)
7.9
SAP S/4HANA
CMS
SAP Commerce Cloud (formerly SAP Hybris)
8.1
SAP S/4HANA

Online Shopping Cart

SAP Commerce Cloud (formerly SAP Hybris)
8.7
SAP S/4HANA
Abandoned cart recovery
SAP Commerce Cloud (formerly SAP Hybris)
8.6
SAP S/4HANA
Checkout user experience
SAP Commerce Cloud (formerly SAP Hybris)
8.9
SAP S/4HANA

Online Payment System

SAP Commerce Cloud (formerly SAP Hybris)
9.1
SAP S/4HANA
eCommerce security
SAP Commerce Cloud (formerly SAP Hybris)
9.1
SAP S/4HANA

eCommerce Marketing

SAP Commerce Cloud (formerly SAP Hybris)
8.7
SAP S/4HANA
Promotions & discounts
SAP Commerce Cloud (formerly SAP Hybris)
8.7
SAP S/4HANA
Personalized recommendations
SAP Commerce Cloud (formerly SAP Hybris)
9.1
SAP S/4HANA
SEO
SAP Commerce Cloud (formerly SAP Hybris)
8.2
SAP S/4HANA

eCommerce Business Management

SAP Commerce Cloud (formerly SAP Hybris)
8.7
SAP S/4HANA
Multi-site management
SAP Commerce Cloud (formerly SAP Hybris)
8.7
SAP S/4HANA
Order processing
SAP Commerce Cloud (formerly SAP Hybris)
8.6
SAP S/4HANA
Inventory management
SAP Commerce Cloud (formerly SAP Hybris)
9.2
SAP S/4HANA
Shipping
SAP Commerce Cloud (formerly SAP Hybris)
8.8
SAP S/4HANA
Custom functionality
SAP Commerce Cloud (formerly SAP Hybris)
8.2
SAP S/4HANA

Payroll Management

SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
7.7
Pay calculation
SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
8.0
Benefit plan administration
SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
7.7
Direct deposit files
SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
8.0
Salary revision and increment management
SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
7.3
Reimbursement management
SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
7.6

Customization

SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
7.5
API for custom integration
SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
7.5
Plug-ins
SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
7.5

Security

SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
9.1
Single sign-on capability
SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
9.0
Role-based user permissions
SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
9.3

Reporting & Analytics

SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
8.5
Dashboards
SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
8.4
Standard reports
SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
8.5
Custom reports
SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
8.6

General Ledger and Configurable Accounting

SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
8.5
Accounts payable
SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
8.5
Accounts receivable
SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
8.6

Inventory Management

SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
8.3
Inventory tracking
SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
8.7
Automatic reordering
SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
8.0
Location management
SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
8.4
Manufacturing module
SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
8.2

Order Management

SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
8.3
Pricing
SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
8.1
Order entry
SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
8.4
Cost of goods sold
SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
8.6

Pros

SAP Commerce Cloud (formerly SAP Hybris)

  • Large scale product and user data management.
  • Out of the box support for common eCommerce functionality.
  • Robust platform that is supported well and consistently by the Hybris team who are available for direct support if needed.
  • Integrates well with other services if Hybris does not meet all business needs.
  • Localization for multi-national support was easy to implement.
Carter Lathrop | TrustRadius Reviewer

SAP S/4HANA

  • The software plays a pivotal role in the Enterprise Resource Planning (ERP) Systems of a business by executing the projects easily and efficiently.
  • It gives quality reports with effective results.
  • There are many advantages that are associated with SAP S/4HANA. One of the important pros that I have experienced in these years is that it has a faster closing process.
Magreat Wilson | TrustRadius Reviewer

Cons

SAP Commerce Cloud (formerly SAP Hybris)

  • CMS Cockpit is slow and inefficient for performing certain kinds of content management and template manipulation tasks. I often defer to the HMC, but this is not a feasible option for our client's content management team.
  • The OOTB UI code that ships with v5.0.1 is several years behind industry standard front end technology. v5.1 shows no promise of significant improvements in this arena. Some things I'd like to see: Dropping the Blueprint framework in favor of something Like Bootstrap, Less Framework or AngularJS. Jquery and key dependent plug-ins need to be upgraded and large, over-featured plugins like JQuery UI abandoned. SASS + Compass should replace static CSS. Granule should be dropped in favor of better tools for JS dependency management, code minification, and file concatenation.
  • Maintaining independent codebases for Desktop and Mobile views increases UI development hours by a margin of 30-50%. Natively supporting the option to configure a responsive design with a framework such as AngularJS would offer flexibility to serve up content and site chrome targeted at a wider range of device classes than just desktop machines and mobile phones.
Erin Riggers | TrustRadius Reviewer

SAP S/4HANA

  • In early development stages so limited functionality in some areas.
  • API integration in some cases requires a combination of a number of API's to perform a task.
  • Focus is mainly on finance as is SAP's usual way and this limits operational capability in some areas.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

SAP Commerce Cloud (formerly SAP Hybris)

SAP Commerce Cloud (formerly SAP Hybris) 9.3
Based on 2 answers
Its has very good features and with each upgrade the additional features are really exciting. Hybris delivers the top-rated e-commerce software and omni-channel solution to help enterprises across the globe innovate faster and sell more.
Anonymous | TrustRadius Reviewer

SAP S/4HANA

SAP S/4HANA 6.7
Based on 2 answers
Currently we have to discover all possibilities we have with SAP S/4 Hana. So at the moment the is no need to renew our use of SAP S/4 Hana.
Aleš Jenc Rojina, mag. | TrustRadius Reviewer

Usability

SAP Commerce Cloud (formerly SAP Hybris)

SAP Commerce Cloud (formerly SAP Hybris) 9.0
Based on 3 answers
The SAP Commerce Cloud product has powerful content management that identifies products, catalogs, and promotions. In addition, it has a feature where inventory is tracked integrated with existing ERP (SAP and/or non-SAP) systems. With SAP Commerce Cloud, we can enable transactions to trigger all processes to integrate with existing ERP systems. In this way, it is possible to manage the system from end to end.
zahit bogus | TrustRadius Reviewer

SAP S/4HANA

SAP S/4HANA 8.7
Based on 34 answers
Ha, because I implement it, I have to go through rigorous testing and can get it fixed if not working as needed. So in my eyes, it is great. I am not sure how easy it is for new ERP users.
Leah Peene | TrustRadius Reviewer

Support Rating

SAP Commerce Cloud (formerly SAP Hybris)

SAP Commerce Cloud (formerly SAP Hybris) 7.2
Based on 7 answers
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
zahit bogus | TrustRadius Reviewer

SAP S/4HANA

SAP S/4HANA 8.9
Based on 34 answers
Customer Service and Support from SAP was crucial during the decision-making process and the following migration. To be clear, migration was far from a friendly and stress-free process, but the Support and Training team sent from SAP was a key to the [successful] implementation. Without this support, I don't believe we would've been able to implement SAP S/4HANA.
Anonymous | TrustRadius Reviewer

Implementation Rating

SAP Commerce Cloud (formerly SAP Hybris)

SAP Commerce Cloud (formerly SAP Hybris) 8.0
Based on 3 answers
I give this an 8 instead of a 10 because in hindsight, while I am extremely happy with the platform and the things I've learned through my exposure to it, I also see so many areas for improvement in the outcome of my efforts. My advice to front end developers working with Hybris and/or the Java stack for the first time, is to not be intimidated by it. Question everything. Trust your intuition. Do not be afraid to refactor or completely replace something that appears integral to the platform if you see a clear benefit to doing so. It's much less far reaching than you think and the core system will not come crumbling to its knees if you make broad sweeping alterations. In fact, the energy you will expend to retool your site with a new framework will grow in tandem with the amount of time you spend hesitating, and at some point may become critical enough to force your hand while simultaneously becoming risky enough to destabilize your entire project delivery. If you don't like JQuery UI, punt it. If you don't care for the Blueprint CSS framework, burn it down. Making the strategic decision to adopt the toolset that best fits your organization from the very beginning will pay off in spades.
Erin Riggers | TrustRadius Reviewer

SAP S/4HANA

SAP S/4HANA 9.8
Based on 2 answers
Implementation was as expected. We had minor issues with our Z* transactions, but nothing special. Some tables were extended and needed regeneration. Overall satisfactions is good.
Aleš Jenc Rojina, mag. | TrustRadius Reviewer

Alternatives Considered

SAP Commerce Cloud (formerly SAP Hybris)

SAP is a very complex and well-put-together software and there are a plethora of platforms available. SAP Commerce Cloud was chosen as the software for our organization to use because every application can be integrated across all platforms. The training is extensive but there are so many functions and customizations that can be used it was a no-brainer to make the switch.
Jamaal Dickerson | TrustRadius Reviewer

SAP S/4HANA

[SAP S/4HANA] have better features than these Software's as it can support the entire process from account receivables to account payables, cash management, reporting and forecasting but other software can only help in maintaining the records. We can easily customize the product and can integrate with any other platform which makes this more productive and user friendly.
Kapil Gera | TrustRadius Reviewer

Return on Investment

SAP Commerce Cloud (formerly SAP Hybris)

  • Our business went through 3 major initiatives to migrate our legacy platform and data to Hybris over the course of several years with multiple tech leadership and dev teams. All 3 of these initiatives failed to launch, largely due to the complexity of the platforms and massively associated tech burdon. A 4th re-platforming succeeded in launching an MVP version with support from expensive consulting firms and to the tune of millions of dollars.
  • Due to the inflexibility of the content management features, marketing teams are severely limited and have had to seek 3rd-party software to layer on top of Hybris to deliver modern customer experiences.
Anonymous | TrustRadius Reviewer

SAP S/4HANA

  • Growth in Project Revenue due to adding more value to Client's Business.
  • Due to the presence of several major modules in the ERP, Functional Resources are always provided Cross Skill Trainings to enhance their skillsets in different modules.
  • Client's Satisfaction in turn make us happy in terms of work, thus involving recognition and appraisal within the organization.
Anonymous | TrustRadius Reviewer

Screenshots

SAP Commerce Cloud (formerly SAP Hybris)

Pricing Details

SAP Commerce Cloud (formerly SAP Hybris)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP Commerce Cloud (formerly SAP Hybris) Editions & Modules

Additional Pricing Details

SAP S/4HANA

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

SAP S/4HANA Editions & Modules

Edition
SAP S/4HANA CloudCustom Pricing1
SAP S/4HANACustom Pricing
  1. Per FUE User
Additional Pricing Details
* FUE = Full user equivalent, which allows flexible customer choice among: 1 Advanced user, 3 Core-users, or 30 self-service users per FUE. Minimum purchase is 35 FUEs.

Rating Summary

Likelihood to Recommend

SAP Commerce Cloud (formerly SAP Hybris)
8.0
SAP S/4HANA
8.9

Likelihood to Renew

SAP Commerce Cloud (formerly SAP Hybris)
9.3
SAP S/4HANA
6.7

Usability

SAP Commerce Cloud (formerly SAP Hybris)
9.0
SAP S/4HANA
8.7

Reliability and Availability

SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
10.0

Performance

SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
8.0

Support Rating

SAP Commerce Cloud (formerly SAP Hybris)
7.2
SAP S/4HANA
8.9

Online Training

SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
9.0

Implementation Rating

SAP Commerce Cloud (formerly SAP Hybris)
8.0
SAP S/4HANA
9.8

Scalability

SAP Commerce Cloud (formerly SAP Hybris)
SAP S/4HANA
10.0

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