SAP S/4HANA Cloud is a modular ERP that enables users to run mission-critical operations in real time from anywhere, introduce new business models in any industry, and expand globally. SAP S/4HANA Cloud is a SaaS product and can also be deployed in a hybrid landscape for quicker time to value. SAP S/4HANA Cloud is a foundational component of the SAP…
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Zoho Books
Score 9.2 out of 10
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Zoho Books is an accounting solution that is designed to help small businesses manage their finances. This solution includes dashboards and a wide variety of reports. Business users can automate tasks and set up custom workflows.
Zoho offers a 14 day free trial.
$20
per month
Pricing
SAP S/4HANA Cloud
Zoho Books
Editions & Modules
No answers on this topic
Free
$0
For businesses with turnover <50K USD per annum
Standard
$20
per month per org
Professional
$50
per month per org
Premium
$70
per month per org
Offerings
Pricing Offerings
SAP S/4HANA Cloud
Zoho Books
Free Trial
Yes
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
Required
No setup fee
Additional Details
Per user, per month
Zoho Books is available for both monthly and yearly plans. Users who sign up for the annual plan get a discount.
The software reduces the stress of managing multiple departments in the supply chain sector. It offers great performance for both small and large businesses. With the built-in AI, it improves the overall efficiency of the organization and helps in reducing maintenance. The product customer care and support services are available 24/7.
If using other cloud applications and you wish to create Zoho Books transactions via APIs, Zoho Books is great. The overall UI and flow of the application are great. If you need a detailed job cost accounting solution and robust reporting there is some room for improvement here.
Zoho Books invoicing and receipting features are second to none. We find it easy to quickly invoice clients and add items to their bills and also for our own receipting internally.
The accounting features are great for our accounting team to be able to see where we are financially and how the business is doing.
The ability to add contacts and run a mini CRM channel with clients within Zoho is invaluable. Since we use this in conjunction with our other CRM channels, it helps to have a centralized place to follow up and see through a sales funnel.
Zoho Books allows us to take payments from clients around the globe a feature we didn't have when we used another accounting system.
The pricing for Zoho Books is fairly reasonable for an SME organization which is a great for us as it pays itself back many times over every month.
Zoho Books is only available in Texas and California. There is no integration allowed for paying employee expenses. The absolute worst aspect is the fact that if you make even the slightest error in data input there is no backing up. You cannot undo an error.
The system does not allow change once implemented, so you must get every one of your beginning balances perfect. The practice of Journal Entries is cumbersome. When reconciling, Zoho Books has adopted a number of required steps that significantly overcomplicate reconciliation using practices that are not consistent with general accounting principles in the US.
On the customer side, you must look in two places to see the beginning balance and the current receivables that might exist for current invoicing.
The way the system works, you must avoid having much trust with the balances depicted. So far, it appears that Zoho Books uses what we called in school "that new math."
It would be terrifying to rely on this bookkeeping system to support an IRS Audit. The system violates too many fundamental accounting principles.
The software is used by so few people that there is concern that we might never find a skilled bookkeeper.
The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
Day to day data insight is more accurate for manufacturing industry to procure as per forecasted from supplier. Supply and fulfillment cycle becomes more easier. I would say more about performance as we are using this new server so we can see clear difference between SAP S/4HANA Cloud and ECC. Also it has customized business extensions for rapid development.
Customization is the biggest struggle for us and most of the time we need to involve a tech person. The chat support is a great feature and very helpful. It would be great to be able to customize and create invoices and correspondence (templates) such are reminders in multiple languages within one organization. The currency (USD) would be the same. We have clients in different countries that don't speak English but pay in USD.
I would rate SAP S/4HANA Cloud’s availability as 10 out of 10. The system is generally reliable and accessible whenever needed, with minimal unplanned outages. Occasional minor application errors or brief maintenance windows can occur, but overall the platform provides a high level of uptime and stability, which supports continuous business operations effectively.
I would rate SAP S/4HANA Cloud’s performance as 10 out of 10. Most pages load quickly, and reports generally complete in a reasonable time frame, even for complex queries. The system handles integrations with other software smoothly, though in a few high-volume scenarios, certain reports or dashboards may take slightly longer to process. Overall, performance is strong and meets the needs of most business operations effectively.
The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
The support team feels very disjointed. We have filtered through a number of "lead" contacts and are frequently spammed by other Zoho members. Once getting an appropriate support contact on the phone - the team is very helpful, it just takes a lot of hoop jumping to get there. We actually unsubscribed from their support package as we were not getting the value we were looking for.
I gave this rating because the SAP S/4HANA Cloud trainings were well-structured, comprehensive, and practical. They provided clear guidance on system functionality, hands-on exercises, and real-world scenarios that made it easier for our team to understand and adopt the platform. At the same time, there’s room for improvement in providing more role-specific or advanced scenario trainings, which would further enhance learning for specialized users.
SAP requires a lot of internal and external resources to complete its successful implementation. The cloud version requires a deeper understanding of the different capabilities of the local systems (hardware) and the connection towards your local IT team. We found several problems on our systems that we couldn't foresee before the implementation and roll out.
In our quest for an ERP solution, we evaluated alternatives such as Oracle ERP Cloud and Microsoft Dynamics 365. However, SAP S/4HANA Cloud's reputation for advanced analytics, scalability, and seamless integration with other SAP solutions made it the natural choice for our organization's digital journey.
We had a lot of problems with Exact Online, support-wise and price-wise. So Zoho Books wins on every point there. While Exact offers way more options, it tends to be really slow... and complex. Again Zoho Books wins. If you want an easy-to-use tool and not pay a lot of money, or if you are a small administration office with a few clients, this tool will be perfect for you.
The platform is highly flexible and cloud-based, allowing deployment across multiple departments, locations, and business units with minimal infrastructure constraints. It supports growth, additional users, and new business processes efficiently. The only reason for a 10 that it’s a perfect that certain highly specialized integrations or legacy system migrations can require extra planning to scale seamlessly, but overall the platform handles expansion very well.
I would rate the professional services for SAP S/4HANA Cloud as 10 out of 10. The team was highly knowledgeable, responsive, and provided valuable guidance throughout the implementation process. They helped with system configuration, best practices, and troubleshooting, ensuring a smoother deployment and faster user adoption. The only minor area for improvement would be slightly faster turnaround on certain non-critical queries, but overall, the services greatly contributed to the project’s success.
Integration: Zoho Books offers out of the box integrations to extend the functionality and connect with the applications you love like MailChimp, Microsoft Outlook, PandaDoc, and Quickbooks, etc.
Flexibility makes Zoho Books great!
Since I can use forecast reports, I can create customizable sales forecast data from the dashboard to accurately measure revenue forecasts and establish sales quotas.
