SAP Service Cloud vs. Survaider
SAP Service Cloud vs. Survaider
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
SAP Service Cloud | N/A | SAP Service Cloud helps deliver customer value and protect the brand with intelligent customer service. It enables the user to engage with customers at their convenience, connect service with the value chain and deliver greater profitability. | N/A | |
Survaider | Mid-Size Companies (51-1,000 employees) | Survaider is an online SaaS CEM platform which aims to let enterprises understand voice of customers and act on it, across all their business locations in real time. According to the vendor, Survaider applies machine learning and NLP techniques to let their customers unlock huge stores of unstructured natural language information currently trapped in different mediums like social conversations, review websites and feedback forms. Key capabilities include: - Identify key… | N/A |
SAP Service Cloud | Survaider | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | $30 | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
SAP Service Cloud | Survaider | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
SAP Service Cloud | Survaider | |
---|---|---|
Small Businesses | Simplify360 Score 7.8 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
SAP Service Cloud | Survaider | |
---|---|---|
Likelihood to Recommend | 8.6 (73 ratings) | - (0 ratings) |
Likelihood to Renew | 8.2 (2 ratings) | - (0 ratings) |
Support Rating | 5.5 (1 ratings) | - (0 ratings) |
Ease of integration | 7.4 (41 ratings) | - (0 ratings) |
SAP Service Cloud | Survaider | |
---|---|---|
Likelihood to Recommend | SAP | Survaider No answers on this topic |
Pros | SAP | Survaider No answers on this topic |
Cons | SAP | Survaider No answers on this topic |
Likelihood to Renew | SAP | Survaider No answers on this topic |
Support Rating | SAP | Survaider No answers on this topic |
Alternatives Considered | SAP | Survaider No answers on this topic |
Return on Investment | SAP | Survaider No answers on this topic |
ScreenShots | Survaider Screenshots |