Schoolbox vs. ServiceNow Customer Service Management
Schoolbox vs. ServiceNow Customer Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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Schoolbox | Mid-Size Companies (51-1,000 employees) | Because learners thrive in a connected community. Schoolbox is an integrated, all-in-one learning management system (LMS), community portal, and engagement platform for K-12 schools. Schoolbox is designed to present a robust solution that connects the entire school community, and drives innovative teaching and learning. Schoolbox is self or cloud hosted, integrated, flexible, and secure to simplify communication and collaboration in schools, and improve teaching and learning. | $10 per student | |
ServiceNow Customer Service Management | N/A | Built on the Now Platform, ServiceNow offers their Customer Service Management solution through the Standard and Professional Customer Service Management bundles. Both include agent workspace, knowledge management, survey and assessment module, and the community module, oriented in this edition to support customers rather than internal employees. The Professional bundle also includes performance analytics, predictive intelligence, and related tools to support customer support agents improvement… | N/A |
Schoolbox | ServiceNow Customer Service Management | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | $4,000 per installation | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Schoolbox | ServiceNow Customer Service Management | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Learning Management |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Schoolbox | ServiceNow Customer Service Management | |
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Small Businesses | Tovuti LMS Score 9.5 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Jenzabar ONE Score 9.5 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Schoology Learning Score 9.2 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Schoolbox | ServiceNow Customer Service Management | |
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Likelihood to Recommend | 8.0 (1 ratings) | 7.4 (6 ratings) |
Usability | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (1 ratings) |
Schoolbox | ServiceNow Customer Service Management | |
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Likelihood to Recommend | Schoolbox | ServiceNow |
Pros | Schoolbox | ServiceNow |
Cons | Schoolbox | ServiceNow |
Usability | Schoolbox No answers on this topic | ServiceNow |
Support Rating | Schoolbox No answers on this topic | ServiceNow |
Alternatives Considered | Schoolbox | ServiceNow |
Return on Investment | Schoolbox | ServiceNow |
ScreenShots | Schoolbox Screenshots |