ITRS Geneos vs. Scout

ITRS Geneos is well suited in any situation where uptime is mission critical.

Incentivized

Scout does a fantastic job with all of the modules and it is easy to navigate. A nice addition was the cyber security module. I can not think of a less appropriate scenario.

Incentivized

• ITRS Geneos has many built-in plugins to integrate with other widely used tools like Control-M.
• Apart from being the monitoring tool, it provides different features like capacity planning and log analytics.
• ITRS Geneos' new UI is quick, responsive and user-friendly.

Incentivized

• I specifically use the risk assessment module and do risk assessments on any new product we introduce into our network or any company that we are thinking about taking on as a client.
• I also use the vendor management module for any due diligence that comes up with a new company or a company that we may use once and then not use again.

Incentivized

• The only problem I really had was the adjustment abilities of the GUI, otherwise it was a great product.

Incentivized

• There are not many areas that I would change in Scout. If I were to change anything it would be just to add a description of when I would use a report, such as managers, board of directors, or regulators.

Incentivized

ITRS Geneos support is well managed by its wide variety of options like live chat, query submissions, 24/7 on-call support, self help and of course well-documented details about its features and troubleshooting methods. ITRS Geneos is being used by many big size organizations because it is a stable product with a good pool of knowledge available about it.

Incentivized

Every tool that competes in the market with ITRS Geneos has its own capabilities and shortcomings. For our project, ITRS Geneos stands out since it is a stable product with a long history of serving large organizations with huge number of components to monitor. ITRS Geneos has upgraded itself to a new and better GUI interface and has offered integration with different tools.

Incentivized

I've already explained why this product beats Excel hands down in time and money. I also love the way it sends you an email when you forget any due diligence or testing that needs to be done.

Incentivized

• Prevented losses in trades
• Efficient server maintenance
• Preventative server maintenance

Incentivized

• I like that everything is in one place. We used to use Excel spreadsheets and it was very hard to keep everything in one place or to find something specific. Now it is very easy finding what you're looking for with this all in one solution.
• This solution pays for itself with the time saved from not looking at spreadsheets.
• When the regulators come and they ask for a assessment I can get it for them in very short order.

Incentivized