Likelihood to Recommend It does exactly what it needs to. The only times I've had serious issues with rolling out to a vendor is when they have a "contractual agreement" to only use their solution. Almost every vendor that I've worked with and shown this product to has been skeptical for the first 5 minutes and fully converted to liking the ease of use of the product by 10 minutes
Read full review VMware is well suited to a business where there will be many remote users needing to connect to the companies desktop. The installation on a remote computer is simple and is easy to use remotely but can be complicated to set up on the back end on the office system. It may not be worth the effort for a company that has few people who need remote access.
Read full review Pros Easy to setup on a client PC or server for access Organizes client connections by gatekeeper so it is easy to find what you need File transfer option is great for uploading files to client servers Read full review It provides a robust, secure, rich desktop environment that is able to access all internal network resources. Addresses security and compliance concerns as all data resides within the internal network. All data accessed stays within the internal network and does not need to traverse a VPN to the local desktop where it may be cached, etc. The connection is thin client that does not require large amount of bandwidth. Client application is available for all common devices and O/S’s. No need to install, configure and maintain applications on local desktop. Read full review Cons Java based. Always an issue. I know they are working on this and it will be Javaless if we need it. I know that Java can cause issues across the board and I understand the need of it, but it does not make it any better when there are Java issues. Stronger integration with the Active Directory. Currently its only read-only, which is good and bad. I would love to see an App. I know they are working on this as well. Read full review Move away from Adobe Flash version in UI, currently on the path but they need to hurry up Speed up the boot process of the environment when servers need maintenance Provide clear steps on what should be upgrade path in terms of components, the order price! A bit too much Read full review Likelihood to Renew We are happy using securelink to access our client environments
Read full review We are committed to VMware Horizon and we plan to stick with it for the future unless something drastically changes.
Read full review Usability VMware Horizon is very easy to use. It is very easy and quick to log in remotely. It is very easy to install remotely. It is usable easily on many different operating systems. It is easy to set up which tools are available to each remote user so that each user has just what they need to perform their work without any extra tools cluttering up their space or bogging down the system.
Read full review Performance Performance is excellent of you provide the needed hardware to support the sessions/connections. Pages load very quickly at the client end as the thin client application does a very good job and requires very little bandwidth. All applications function well, as they are running on a session on an internal server that is accessing data directly on the network
Read full review Support Rating The employees at Securelink have always been responsive and seem to be invested in the success of my company. They truly understand what their product means to us so if there is a problem, they are always willing to help. In the rare event that something is found on their end, they will be proactive and reach out to someone to help and get something on calendar for a fix
Read full review It is surely way better than Citrix, but it could improve a bit. Usually, they send us the solution without saying what was the root cause so we can avoid breaking something in the future. Besides that, VMWare support answers in an OK time-frame and even speaks our language (Portuguese).
Read full review Alternatives Considered Securelink seems to work better than LogMein for a large enterprise group. Our company has over 10,000 different connections and securelink manages them well.
Read full review Although I really prefer Microsoft Remote Desktop for accessing Windows servers (from Windows machines especially), and this can be done from off-site with a VPN, this entails much more effort, namely getting everyone's Active Directory in the correct group to have access. VMWare Horizon is a much simpler solution in terms of granting access.
Chrome Remote Desktop and
TeamViewer are really not viable solutions for remotely accessing servers in business settings, although they work alright for home servers and such, especially from off-site.
Read full review Return on Investment I've found that Securelink allows me to get a vendor access to an application for support purposes much faster than a provisioned VPN account and the red tape around this. I can set up a vendor to access an application suite in a half hour and it will be more secure than regular provisioning. The ROI is yet to be seen on this, but it certainly makes Compliance, Internal Audit, and Legal very happy, which helps everybody. Internally, there is much more push back and it has been problematic. For a tech, to have to log in to a server and navigate to a system is considered cumbersome, when before all they had to do was open up Putty or RDP to a server to get in. The only way to combat this is to force them to use Securelink by removing rights. Near impossible for the domain admins. Read full review Saved money on PC purchases. Save a lot of man hours by not having to image new PCs. We just create one Template VM and clone the others from that. Bit of a learning curve to get the deployment right for the environment. Ability to make sure VMs always turn back on once they are shutdown. This speeds up load times for users. Less management for our PCs. If one gets a virus or something corrupts we just refresh it and within 5 minutes the user is back to work. Read full review ScreenShots