ServiceNow HR Service Delivery vs. Xref

The service request management function is excellent, but the system misses a bit in the UI (user interface) issue, which ends up being somewhat complex. So I believe there could be a tab on the platform with video tutorials to help with the experience, I don't know if it has, and if it does, it could have easier access so that all users know what it has and how to see it.

Company looking for easy to use trouble-free, user friendly. automation with regular reminders to both candidates and referees to ensure the details are completed. Quick turnaround time. When it comes to the company that requires customization of the questions or on the special area to check all the time, Xref reference may lack that area

Incentivized

• Open IT tickets in a practical way.
• Customer service with fast support.
• Low cost.

Incentivized

• Easy to use
• Security on login
• Automated

Incentivized

• The tool is sometimes slow.
• I believe that the issue of inactivity can be improved, we need to re-log in if we don't use the tool for a long time.
• Add more languages ​​to the tool.

Incentivized

• Customise our own questions
• add on other checks and bankruptcy etc as add on package.
• The File download can the name be auto update the candidate name and role apply would be useful.

Incentivized

• It frees your time and makes you more productive every day
• It enables you to rapidly find and eliminate all the unnecessary things
• It permits you to analyze more robust collections of info

Incentivized

• Positive: ROI saving us money
• Turnaround of reference positive
• Con, maybe they can looking in to integrating some of ATS for us eg: Jobvite can easy one button send the xreference

Incentivized