ServiceSim vs. The Reflection

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ServiceSim
Score 0.0 out of 10
N/A
ServiceSim is an AI-enabled training partner that simulates the customer side of interaction so agents can practice even the most complex customer interactions in a real-life situation with all of the variables of a typical human conversation.N/A
The Reflection
Score 0.0 out of 10
N/A
The Reflection is a Peer Learning Platform for communication skills development for corporate training, with gamification features. It is impossible to learn how to negotiate, sell ideas, communicate effectively with clients and colleagues just by taking courses or practicing with virtual chatbots. Employees will not be communicating with bots, but with real people. The development of communication skills requires constant person-to-person practice and regular corrective…N/A
Pricing
ServiceSimThe Reflection
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ServiceSimThe Reflection
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details——
More Pricing Information
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User Testimonials
ServiceSimThe Reflection
ScreenShots

ServiceSim Screenshots

Screenshot of The AI customer responds with a realistic comment.Screenshot of The agent responds appropriately.Screenshot of The AI customer shows some frustration with the agent.Screenshot of The agent demonstrates empathy toward the customer.Screenshot of Transcripts of each interaction are saved and can be shared with supervisors to demonstrate proficiency.