Likelihood to Recommend If you are mainly using Instagram influencers to promote your business, ShoutOUT works excellent for that. Most of those influencers aren't very tech-savvy, so giving them a coupon code to track their sales and commission them off of that seems to work well. The mass payout feature is pretty simple to use as well, but I wish that you didn't have to do it on a 1-on-1 basis.
Read full review TextMagic is a wonderful solution for small businesses or non-profits just adding an SMS text service to their marketing outreach program. Very easy to set up and use. Customers seem to like SMS as a method of communication. Easily lets you keep in touch with them at a very nominal cost. Immediate feedback if they respond to your text on the dashboard through chat.
Read full review Pros Great for simple, not very tech-savvy influencers or affiliates. Ties in seamlessly to Shopify Plus, which is a must for our organization. Simple dashboard, easy to manage affiliates. Read full review Employees can connect via text messages using two-way chat messages. Emails can be converted to text messages and sent as SMS. Read full review Cons Not a vast network of affiliates to choose from if you need them to facilitate that side of your business. Sometimes the tracking by coupon code doesn't seem to work correctly, and the numbers don't match up with what we see on the backend of our Shopify numbers. Could make it easier to add creatives and deep linking for affiliates. Read full review Connection between other services ERP, CRM and slack. Textmagic is a tool for kids who want to SMS chat. The possibility to change the SMS provider to Twilio or others. It is not legal to forbid that but they find a way to bypass that. Read full review Likelihood to Renew It works perfectly for what we need it to do. It is very inexpensive, works well, and makes it easy for us to navigate and use. We can easily add new affiliates and create coupons for them to track their sales. For the influencers that are a little more inclined to post product links and go the more traditional affiliate approach, we can certainly provide that option for them and go that route as well. We like the ease and simplicity.
Read full review I am very happy with how TextMagic is working. I don't see a reason to spend time searching for another solution when this works great at a good price. Customers have shown a good response to the text messages we have send. Very small percentage unsubscribed (but that was automated/easy).
Read full review Usability It has been very easy to use TextMagic to set up. The calculator showing character count which relates to cost is easy to see and adjust. The scheduling portion is also easy to set up and edit if needed. You can see history to copy wording if you need to. I have suggested to other friends that do not have a text service.
Read full review Support Rating We only had to use it once, but they got back to us very quickly and helped us solve the issue that we had. So, ShoutOUT support is batting 1000% in our book, but that is only 1 out of 1 and may not be enough of a sample size to verify that they are as good as we think.
Read full review Alternatives Considered We used Shareasale and Commission Junction in the, and they are awesome to manage your traditional affiliates that run blogs or email campaigns. We would still be using those if we did more of a traditional approach to influencers. But since we moved over to a more influencer based marketing approach, ShoutOut is fantastic and has made it simpler for us and our affiliates.
Read full review TextMagic just worked. Where
Trello seemed like we needed to jump through a bunch of hoops to get it working, TextMagic was simple to set up. Everything seemed streamlined and easy to manage.
Read full review Return on Investment Very positive right off the bat because we dropped our Commission Junction expenses and got most of our bigger affiliates to switch over to keep their sales. Easy to use and much simpler for our affiliate manager to do her work. Read full review It's just a small part of our communications with employees but they appreciate it very much! It is a very cost effective communications tool. There is no negative impact. I just need to remember to update the contact lists with any employee changes. Read full review ScreenShots