Simplify360 vs SoDash

Likelihood to Recommend

To talk directly to the Simplify 360 management and take a call post that. One of the key aspects of investing in any enterprise software is how easy the implementation is and how much support that a company can get in the early implementation process. We have had a quick ramp up learning the tool and had constant interactions with the team at Simplify to better understand and manage issues or get questions answered

Read full review

Nishad Ramachandran

Vice President

Hansa Cequity51-200 employees

View all 6 answers on this topic

SoDash is excellent for businesses that get a high volume of customer service inquiries via social media, whether it be from one platform or many. It takes in data from Twitter, Facebook, LinkedIn, Instagram, Google, Pinterest, Flickr, blogs around the web, and lots of others. It is equally suited for a startup with a small customer service department, or an older company with a large customer service department. The software allows customer service agents to attach comments/notes to each customer that other agents can see.

Read full review

Tony Ahn

Chief Digital Strategist

Tony Ahn & Co.Public Relations and Communications, 1-10 employees

View all 1 answers on this topic

Pros

BeFirst publishes to multiple social channels for clients. The publishing module makes publishing very easy and effective.
Workflow allows our team to handle customer service requests and brand management issues very quickly to maintain a company's reputation.
The ease of set up in the listening module, makes brand reputation very effective.
The platform does offer platform provide sentiment analysis, and it works great. The team has found that is very easy to keep up conversations and answer customer for clients or forward the infomation to said client.

Read full review

Tom Ski (Social Media Marketing Specialist)

Executive Vice President

Be WisdomMarketing and Advertising, 1-10 employees

View all 6 answers on this topic

SoDash covers more social media sources than any other tool on the market.
SoDash's AI can interpret incoming messages and select and deliver the appropriate pre-written responses, allowing us to engage with large amounts of social traffic easily.
SoDash rates Twitter influence, allowing you to see who the most influential people to your brand are.
SoDash allows you to set-up email alerts for messages with particular keywords, high/low levels of activity, and even audio alerts should you want to run SoDash in the background.

Read full review

Tony Ahn

Chief Digital Strategist

Tony Ahn & Co.Public Relations and Communications, 1-10 employees

View all 1 answers on this topic

Cons

I will like to see some improvement in the intuitiveness of the system. There are some great features hidden behind the curtains.

Read full review

Sneh Sharma

Director - Digital Marketing

Webenza11-50 employees

View all 6 answers on this topic

The 14 day free trial was not fully functional, so I was not able to demo all its features.

Read full review

Tony Ahn

Chief Digital Strategist

Tony Ahn & Co.Public Relations and Communications, 1-10 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

—

Simplify360 Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

$28 per month

SoDash Editions & Modules

Edition

SoDash	$28.00¹

per month

Additional Pricing Details

—

Likelihood to Renew

Simplify360 8.8

Based on 6 answers

We have a great relationship with the Simplify team and anyone in our team is able to reach out to them and get answers to questions is a wonderful benefit of working with them. Also we have collaborated with the team to enhance the product, which again is a very welcome gesture from a company that sells a product that helps enterprises listen in to people and support them.

Read full review

Nishad Ramachandran

Vice President

Hansa Cequity51-200 employees

View all 6 answers on this topic

No score

No answers yet

No answers on this topic

Alternatives Considered

In side by side analysis, Simplify 360 was much easier to set up teams, work flow and the brand monitoring was quite a bit more accurate

Read full review

Tom Ski (Social Media Marketing Specialist)

Executive Vice President

Be WisdomMarketing and Advertising, 1-10 employees

View all 6 answers on this topic

We selected SoDash for two main reasons: 1) It takes in data from more social media sources than any other software, and 2) Its price point made it a good value. Those things are what differentiate it from its competition.

Read full review

Tony Ahn

Chief Digital Strategist

Tony Ahn & Co.Public Relations and Communications, 1-10 employees

View all 1 answers on this topic