What users are saying about
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.9 out of 100
Based on 16 reviews and ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 4 reviews and ratings
Attribute Ratings
- SoDash is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

8.9
Simplify360
89%
6 Ratings

9.0
SoDash
90%
1 Rating
Likelihood to Renew

8.8
Simplify360
88%
6 Ratings

SoDash
N/A
0 Ratings
Support Rating

9.1
Simplify360
91%
2 Ratings

SoDash
N/A
0 Ratings
Likelihood to Recommend
Simplify360
To talk directly to the Simplify 360 management and take a call post that. One of the key aspects of investing in any enterprise software is how easy the implementation is and how much support that a company can get in the early implementation process. We have had a quick ramp up learning the tool and had constant interactions with the team at Simplify to better understand and manage issues or get questions answered
Vice President
Hansa Cequity51-200 employees
SoDash
SoDash is excellent for businesses that get a high volume of customer service inquiries via social media, whether it be from one platform or many. It takes in data from Twitter, Facebook, LinkedIn, Instagram, Google, Pinterest, Flickr, blogs around the web, and lots of others. It is equally suited for a startup with a small customer service department, or an older company with a large customer service department. The software allows customer service agents to attach comments/notes to each customer that other agents can see.
Chief Digital Strategist
Tony Ahn & Co.Public Relations and Communications, 1-10 employees
Pros
Simplify360
- BeFirst publishes to multiple social channels for clients. The publishing module makes publishing very easy and effective.
- Workflow allows our team to handle customer service requests and brand management issues very quickly to maintain a company's reputation.
- The ease of set up in the listening module, makes brand reputation very effective.
- The platform does offer platform provide sentiment analysis, and it works great. The team has found that is very easy to keep up conversations and answer customer for clients or forward the infomation to said client.
Executive Vice President
Be WisdomMarketing and Advertising, 1-10 employees
SoDash
- SoDash covers more social media sources than any other tool on the market.
- SoDash's AI can interpret incoming messages and select and deliver the appropriate pre-written responses, allowing us to engage with large amounts of social traffic easily.
- SoDash rates Twitter influence, allowing you to see who the most influential people to your brand are.
- SoDash allows you to set-up email alerts for messages with particular keywords, high/low levels of activity, and even audio alerts should you want to run SoDash in the background.
Chief Digital Strategist
Tony Ahn & Co.Public Relations and Communications, 1-10 employees
Cons
Simplify360
- I will like to see some improvement in the intuitiveness of the system. There are some great features hidden behind the curtains.
Director - Digital Marketing
Webenza11-50 employees
SoDash
- The 14 day free trial was not fully functional, so I was not able to demo all its features.
Chief Digital Strategist
Tony Ahn & Co.Public Relations and Communications, 1-10 employees
Pricing Details
Simplify360
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Simplify360 Editions & Modules
—
Additional Pricing Details
—SoDash
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$28 per month
SoDash Editions & Modules
Edition
SoDash | $28.001 |
---|
- per month
Additional Pricing Details
—Likelihood to Renew
Simplify360
Simplify360 8.8
Based on 6 answers
We have a great relationship with the Simplify team and anyone in our team is able to reach out to them and get answers to questions is a wonderful benefit of working with them. Also we have collaborated with the team to enhance the product, which again is a very welcome gesture from a company that sells a product that helps enterprises listen in to people and support them.
Vice President
Hansa Cequity51-200 employees
SoDash
No score
No answers yet
No answers on this topic
Alternatives Considered
Simplify360
In side by side analysis, Simplify 360 was much easier to set up teams, work flow and the brand monitoring was quite a bit more accurate
Executive Vice President
Be WisdomMarketing and Advertising, 1-10 employees
SoDash
We selected SoDash for two main reasons: 1) It takes in data from more social media sources than any other software, and 2) Its price point made it a good value. Those things are what differentiate it from its competition.
Chief Digital Strategist
Tony Ahn & Co.Public Relations and Communications, 1-10 employees
Return on Investment
Simplify360
- Reduction of weekly and monthly report building time by over 70%
- Lead generation increased by over 30%.
- Online brand negativity neutralized by over 80%.

Verified User
Former Employee in Engineering
Information Services Company, 11-50 employeesSoDash
- It allows one customer service agent to do the work of two.
Chief Digital Strategist
Tony Ahn & Co.Public Relations and Communications, 1-10 employees