What users are saying about

SnapComms vs SoGoSurvey

SnapComms
2 Ratings
SoGoSurvey
32 Ratings

SnapComms

2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Based on 2 reviews and ratings

SoGoSurvey

32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Based on 32 reviews and ratings

Attribute Ratings

  • SoGoSurvey is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

SnapComms

80%
1 Rating
8.6

SoGoSurvey

86%
29 Ratings

Likelihood to Renew

SnapComms

N/A
0 Ratings
8.6

SoGoSurvey

86%
2 Ratings

Usability

SnapComms

N/A
0 Ratings
8.6

SoGoSurvey

86%
18 Ratings

Support Rating

SnapComms

N/A
0 Ratings
9.0

SoGoSurvey

90%
18 Ratings

Likelihood to Recommend

SnapComms

If you need to communicate urgent or timely messages to a specific group is users or computers, then SnapComms is ideal. It is perhaps not so useful to use it as a training delivery tool, but you can use it to send out newsletters or messages that contain a link to a training source.

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

SoGoSurvey

We use Sogosurvey to obtain feedback from course candidates after they have attended a course. This is invaluable to us as the candidates can complete the feedback in their own time after the course is completed rather than them having to do it while attending the course.We also use SoGoSurvey to get feedback from our volunteer instructors who work for other organizations and at different hours so the ability for them to complete the surveys in their own time is invaluable.

Read full review

Craig Stewart | TrustRadius Reviewer
Craig Stewart
View all 29 answers on this topic

Pros

SnapComms

  • Clear and direct messaging
  • Groups and targets users
  • Small footprint on PCs

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

SoGoSurvey

  • Easy to use - easy to create surveys, send to participants and review the results
  • The library of ready to use templates is so helpful!
  • The large variety of question types helps to keep the survey interesting for the participant.
  • The "smart" question logic is amazing. I love having a follow up question appear depending on how the participant answers a previous question.

Read full review

Meghan Kidder | TrustRadius Reviewer
Meghan Kidder
View all 29 answers on this topic

Cons

SnapComms

  • Auto update of the client silently
  • Better data capture for statistics
  • One-time licensing

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

SoGoSurvey

  • Providing users the ability to follow along a specific question example (eg. placeholder text in questions that users can see what the answer might look like)
  • Better media management and implementation (eg. placing images/videos/gifs/etc. as standalone assets in the survey)
  • Making the images added into a survey responsive to the screen they are being viewed on (eg. any images added to a survey do not adjust to the size of the screen, consequently showing up very small on mobile/tablet view)
  • Exporting the survey to Word looks horrible - we'd love if the survey could be exported the way it looks when live into a similar-looking Word document or template

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 29 answers on this topic

Pricing Details

SnapComms

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
Optional

Starting Price

—

SoGoSurvey

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

—

Likelihood to Renew

SnapComms

No score
No answers yet
No answers on this topic

SoGoSurvey

SoGoSurvey 8.6
Based on 2 answers
Will definitely use the software again as soon as we need another survey to be conducted.

Read full review

Garen Lafser | TrustRadius Reviewer
Garen Lafser
View all 2 answers on this topic

Usability

SnapComms

No score
No answers yet
No answers on this topic

SoGoSurvey

SoGoSurvey 8.6
Based on 18 answers
Very easy to use. My only challenge was the features offered in their Plus package didn't offer everything I would have liked (e.g. branching). The other area for improvement would be to allow an easier transition between Tracking and Reports.

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 18 answers on this topic

Support Rating

SnapComms

No score
No answers yet
No answers on this topic

SoGoSurvey

SoGoSurvey 9.0
Based on 18 answers
I had an issue whereby I used a free trial that ended, locking me out of my account. I contacted their customer service to help with this issue, which they resolved in under half an hour. I was extremely impressed with their speed and quality of service, which led me to filling out this review!

Read full review

David Slade | TrustRadius Reviewer
David Slade
View all 18 answers on this topic

Alternatives Considered

SnapComms

No answers on this topic

SoGoSurvey

I find SoGoSurvey to be a powerful software and yet easy to use. Other software that I have used in the past would take a long time to build and edit and set up different logic. It was usually painful to make changes to surveys that were live. The distribution of surveys through anonymous channels was either missing or misleading. SoGoSurvey gives us the ability to design quickly, edit quickly and convert any survey into an anonymous survey.

Read full review

Harris Kahn | TrustRadius Reviewer
Harris Kahn
View all 29 answers on this topic

Return on Investment

SnapComms

  • Positive reduction of phone contacts with Retail estate
  • Positive view on target audience
  • Positive improvement via the statistics provided by the tool

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

SoGoSurvey

  • Cost. The software is very reasonably priced when judged against its functionality. The cost and risk of deploying paper surveys, coupled with the additional time it would take to input the data before analysis, means we have a lot less to worry about, have saved time and money.
  • Data and reputation. Security of data is important to us. Using this software has enhanced our credibility with clients. We're serious about data security and this software shows that we are.
  • Ethics and reputation. We are also serious about achieving the highest ethical standards in research, and nothing in this software impedes our ability to meet these standards.
  • Speed. The online training, all of which has been 1-2-1, helped me get to grips with the software and deploy it quickly. The quality of training is very high indeed.

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 29 answers on this topic

Screenshots

Add comparison