SocialPort vs. Zimbra Email & Collaboration

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SocialPort
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
SocialPort is a social communication management system that allows organizations share content on social platforms, enabling them to grow relationships and exhibit thought leadership in their industry. rFactr also provides social content training that prepares each individual in a business to engage in conversations and share posts that have been optimized for social channels. rFactr empowers organizations to collaborate and promote social selling best practices through industry leading…N/A
Zimbra Email & Collaboration
Score 7.8 out of 10
N/A
Zimbra offers social collaboration software.N/A
Pricing
SocialPortZimbra Email & Collaboration
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SocialPortZimbra Email & Collaboration
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsSocialPort provides complete feedback that allows individuals to track and manage everything from content creation to engagement.
More Pricing Information
Community Pulse
SocialPortZimbra Email & Collaboration
Top Pros
Top Cons
Features
SocialPortZimbra Email & Collaboration
Project Management
Comparison of Project Management features of Product A and Product B
SocialPort
-
Ratings
Zimbra Email & Collaboration
9.0
6 Ratings
13% above category average
Task Management00 Ratings9.86 Ratings
Gantt Charts00 Ratings8.13 Ratings
Scheduling00 Ratings9.85 Ratings
Workflow Automation00 Ratings7.23 Ratings
Mobile Access00 Ratings9.76 Ratings
Search00 Ratings9.86 Ratings
Visual planning tools00 Ratings8.53 Ratings
Communication
Comparison of Communication features of Product A and Product B
SocialPort
-
Ratings
Zimbra Email & Collaboration
7.6
7 Ratings
5% below category average
Chat00 Ratings7.56 Ratings
Notifications00 Ratings7.56 Ratings
Discussions00 Ratings7.56 Ratings
Surveys00 Ratings7.72 Ratings
Internal knowledgebase00 Ratings7.73 Ratings
Integrates with GoToMeeting00 Ratings7.63 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.04 Ratings
Integrates with Outlook00 Ratings7.53 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
SocialPort
-
Ratings
Zimbra Email & Collaboration
8.2
8 Ratings
1% above category average
Versioning00 Ratings8.27 Ratings
Video files00 Ratings8.27 Ratings
Audio files00 Ratings8.27 Ratings
Document collaboration00 Ratings9.27 Ratings
Access control00 Ratings8.75 Ratings
Advanced security features00 Ratings9.76 Ratings
Integrates with Google Drive00 Ratings6.62 Ratings
Device sync00 Ratings6.64 Ratings
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SocialPortZimbra Email & Collaboration
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User Ratings
SocialPortZimbra Email & Collaboration
Likelihood to Recommend
10.0
(1 ratings)
7.7
(8 ratings)
Implementation Rating
-
(0 ratings)
8.0
(2 ratings)
User Testimonials
SocialPortZimbra Email & Collaboration
Likelihood to Recommend
rFactr
How does this platform improve the efficiency and productivity of my team? How much time should my team be spending in the platform each day? What is your history of deploying B2B sales technology and training? How does this integrate with my CRM?
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Synacor
Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
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Pros
rFactr
  • Expertise, Strategy & Training - They are true experts and have years of B2B sales technology deployment and training to offer.
  • Content Syndication - By far the easiest and most efficient platform I've seen to share approved content controlled and at scale.
  • CRM Integration - Most of the other platforms we trialed had far less superior integrations with our CRM allowing us to close the loop.
  • More Leads - SocialPort allowed our team to identify and engage with leads and weed out useless activities.
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Synacor
  • Filter emails with specific information required.
  • Very good storage capacity.
  • Has a mobile version and another web.
  • It has a friendly and modern graphic interface.
  • It is compatible with all operating systems.
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Cons
rFactr
  • Auto-Posting - I'd like to see a way to syndicate certain content directly through our internal advocate's social channels.
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Synacor
  • The password change is not activated when you access by IMAP, Pop3 or Exchange sync. You have to know that the password change is required and you must go to the website to do so.
  • The management of mail rules should have more checking options.
  • There should be more applications compatible with Zimbra, the ones that appear in the Zimlets.
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Implementation Rating
rFactr
No answers on this topic
Synacor
Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
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Alternatives Considered
rFactr
No answers on this topic
Synacor
We selected Zimbra because it has a lower cost in the market, offers more development features for its open source, has a very easy to use interface and adjusts to the needs of the company.
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Return on Investment
rFactr
  • Increase in pipeline and opportunities created
  • Increase quota retirement
  • Decreased the average "time to close"
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Synacor
  • Since all of our ROI studies and strategies are performed at the corporate level, I'm really not sure what positive or negative impacts Zimbra has had on our overall business objectives. I can say that at least one positive impact it has on my business objectives, in the medical record department, is the ability to be as paperless as possible.
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ScreenShots

SocialPort Screenshots

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Zimbra Email & Collaboration Screenshots

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