SocialPort vs. Zimbra Email & Collaboration

How does this platform improve the efficiency and productivity of my team? How much time should my team be spending in the platform each day? What is your history of deploying B2B sales technology and training? How does this integrate with my CRM?

Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though

Incentivized

• Expertise, Strategy & Training - They are true experts and have years of B2B sales technology deployment and training to offer.
• Content Syndication - By far the easiest and most efficient platform I've seen to share approved content controlled and at scale.
• CRM Integration - Most of the other platforms we trialed had far less superior integrations with our CRM allowing us to close the loop.
• More Leads - SocialPort allowed our team to identify and engage with leads and weed out useless activities.

• Filter emails with specific information required.
• Very good storage capacity.
• Has a mobile version and another web.
• It has a friendly and modern graphic interface.
• It is compatible with all operating systems.

• Auto-Posting - I'd like to see a way to syndicate certain content directly through our internal advocate's social channels.

• The password change is not activated when you access by IMAP, Pop3 or Exchange sync. You have to know that the password change is required and you must go to the website to do so.
• The management of mail rules should have more checking options.
• There should be more applications compatible with Zimbra, the ones that appear in the Zimlets.

Incentivized

Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.

Incentivized

We selected Zimbra because it has a lower cost in the market, offers more development features for its open source, has a very easy to use interface and adjusts to the needs of the company.

Incentivized

• Increase in pipeline and opportunities created
• Increase quota retirement
• Decreased the average "time to close"

• Since all of our ROI studies and strategies are performed at the corporate level, I'm really not sure what positive or negative impacts Zimbra has had on our overall business objectives. I can say that at least one positive impact it has on my business objectives, in the medical record department, is the ability to be as paperless as possible.

Incentivized