Soluno is a user-friendly, cloud-based accounting and business management software for law firms of all sizes.
$71
per month
TyMetrix 360°
Score 1.0 out of 10
N/A
TyMetrix® 360° is a SaaS-based e-Billing and Legal Matter Management software
solution that allows users to manage all of their matters and legal invoices in one
place. It is designed to be intuitive and simple to learn to help legal staff manage matters with
ease, streamline daily activities, strengthen internal and external collaboration, and improve the management of outside counsel
billing costs. Easy to use reporting gives teams visibility into their department’s performance, while…
N/A
Pricing
Soluno
TyMetrix 360°
Editions & Modules
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No answers on this topic
Offerings
Pricing Offerings
Soluno
TyMetrix 360°
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Pricing information -based on "Price Estimator"
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Soluno
TyMetrix 360°
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See helpful people who have experience with this product
Soluno works well in a smaller firm that is not transaction heavy. I would not recommend this solution to a transaction-heavy or larger law firm such as a busy real estate practice
This product has no redeeming features that I have found in comparison to the many other eBilling "solutions" I have used. They have no incentive to improve it because they offer law firms a very expensive monthly subscription service to assist them in using the system. So, they are being paid by the insurance companies to force law firms to use TyMetrix and then TyMetrix turns around and collects a second fee from the law firms to do what should be easy to do in the first place.
Soluno does not allow for multiple trust to general transfers in one transaction.
In my opinion, Soluno is difficult to create/customize reports and billing templates.
As Soluno has grown, I feel their support has gotten poor.
From my experience, Soluno is glitchy at times and appears to be an ongoing project which has farther to go to meet the needs of larger law firms.
Soluno works best for firms that are not transaction heavy. It is not a product I would recommend to a busy real estate firm or any other type of law that is transaction heavy.
Soluno does not allow for fee allocation until after a file is billed IE: you cannot split a fee between a responsible attorney and a working attorney at the time entry level.
The training and support can use improvement.
Needs to be easier to customize re: user security, billing templates, custom reports.
Let's start with a basic one: When you click on the "My Matters" tab, you should get to see your matters. Instead, you have to click on "all matters" and then search for your matters. The "My Matters" tab is useless.
The help section is abysmal. It has improved slightly over the past three years, but they don't seem to understand the areas where users need help.
It should be easy to submit invoices in an eBilling program. The program already has all of the matter data (client ID, Matter ID, tax ID, billing rates for each attorney etc.) associated with the matter. That should not need to be included in the LEDES file submission. You should be able to submit an invoice that has only the time duration, attorney initials, Phase and Task Codes, expense or time identification, and description of work for each line item with the program then assigning the rest of the info: billing rate (based upon attorney initials) , timeslip total (duration times billing rate), total for invoice, attorney tax id , client ID, matter ID, etc.
The program only works with Internet Explorer or Chrome. Both are major security risks for a law firm and should not be used for submission of confidential information. The program needs to be updated to work with other browsers.
PCLaw still has more to offer overall than Soluno however neither program is without its issues. Soluno is still limited in its overall offerings compared to PCLaw. As a cloud-based solution Soluno is still the best option on the market at this time
In addition to ASCENT and TyMetrix, I've used LegalExchange, BottomLine, Advocator, CounselLink and Allegient. TyMetrix is, by far, the worst of the bunch. Although none of them are great, the others are far more user friendly than TyMetrix.
The impact of this program on my law firm is entirely negative. I spend inordinate amounts of otherwise valuable billable time submitting my invoices. (I refuse to pay the exorbitant monthly subscription that will theoretically eliminate the user-unfriendly-ness of the product.
If you ae with an insurance company that is thinking of using this product, remember that we lawyers are your partners in defending your insureds. We don't object to you reviewing our bills and making sure that you are getting charged appropriately; but there are other eBilling solutions out there that won't be major headaches for the law firms on your panels. Get some lawyers to evaluate the eBilling programs you are considering and choose one that meets your needs without frustrating your law firms.
