What users are saying about
11 Ratings
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Score 7.3 out of 100
12 Ratings
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Score 8 out of 100

Likelihood to Recommend

Sophos Secure Email Gateways

If trying to ensure the email is secure from a certain degree of threats like spam, ransomware and even phishing attacks than Sophos Secure Email Gateway is the answer. In our organization, it's been implemented and none of the security incidents related to those attacks that rooted from email is reported. And Sophos Secure Email Gateway has one of the best email encryption methods we found on the market.
Anonymous | TrustRadius Reviewer

Zoho Mail

If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion.I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
Benjamin Jeffrey | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Sophos Secure Email Gateways
8.0
Zoho Mail
6.7
Anti-malware
Sophos Secure Email Gateways
9.2
Zoho Mail
2.0
Cusomizability
Sophos Secure Email Gateways
6.7
Zoho Mail
6.0
Data Loss Protection
Sophos Secure Email Gateways
6.5
Zoho Mail
8.0
Threat Detection
Sophos Secure Email Gateways
8.5
Zoho Mail
8.0
Sandboxing
Sophos Secure Email Gateways
7.6
Zoho Mail
8.0
End-to-End Encryption
Sophos Secure Email Gateways
9.0
Zoho Mail
9.0
Management Tools
Sophos Secure Email Gateways
8.2
Zoho Mail
6.0

Pros

Sophos Secure Email Gateways

  • Filters spam emails and keeps our inboxes clean, even keeps our spam folders in Gmail clear.
  • Filters phishing emails that can be dangerous to our team's security.
Anonymous | TrustRadius Reviewer

Zoho Mail

  • Alerts to admins and users when mail box storage is close to full.
  • Downtime is almost non existent and has been reliable in the 2 years we have used it.
  • Managing user accounts via mobile app or web browser is simple once you get the hang of it.
Benjamin Jeffrey | TrustRadius Reviewer

Cons

Sophos Secure Email Gateways

  • Other vendors services are a bit more streamlined for end users and their quarantine digests.
  • Administration does not allow for quite as many settings as other vendors.
Derek Schroeder | TrustRadius Reviewer

Zoho Mail

  • Navigating around the admin menus is annoying. You can't sort alphabetically or by anything really. Where most programs you can click a header to sort, Zoho Mail does not contain this functionality. You have to sort through your users page by page until you find who you are looking for.
  • Unblocking users is a common occurrence because of the extremely sensitive rules they have in place server side. They claim no mass marketing but we have several salesmen who have to send the same invoice and information to multiple people within our company and they constantly get marked as spam, blocked, then I have to unblock them.
  • Things are named strangely in the back end. There is something similar to Google's filtering for promotional emails and social emails that Zoho has tried to implement, but it is on by default and cannot be shut off for everyone in one fell swoop. You have to have every single user log into the web portal to disable "streams" or emails that Zoho decides fits a certain criteria will skip the inbox and show up in a folder called "Notifications" or "Messages" and it took a very long time for my users to get used to needing to search this additional set of folders.
Benjamin Jeffrey | TrustRadius Reviewer

Support Rating

Sophos Secure Email Gateways

Sophos Secure Email Gateways 10.0
Based on 2 answers
I have always found the answers I have needed in the documentation or online, and have not needed to contact Sophos Secure Email Gateways' support team. This, I think, bodes well for how their software is easy to use and has good documentation when you cannot find what you need in the basic interface.
Anonymous | TrustRadius Reviewer

Zoho Mail

Zoho Mail 9.0
Based on 1 answer
I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
Benjamin Jeffrey | TrustRadius Reviewer

Alternatives Considered

Sophos Secure Email Gateways

Sophos was chosen for our location based on a need for increased security as we deal with sensitive information on a daily basis.
Stephen Wittmaak | TrustRadius Reviewer

Zoho Mail

No answers on this topic

Return on Investment

Sophos Secure Email Gateways

  • The ROI is very fast, since today the main communication system is email so your downtime for threats over the network will be lower or zero.
  • The protection objective is well seen among co-workers and third party enablers.
  • You have better understanding and visualization of what your users and co-workers are sharing via email.
Juan Carlos Sanchez Pignalosa | TrustRadius Reviewer

Zoho Mail

  • We have saved a lot of money using Zoho over our previous provider for essentially the same functionality. We went from our ISP hosting our email which had insanely small storage per user and constantly had issues with delivery and are now paying less and getting the same or more in return.
  • I have had to train employees on what to look out for as emails bounce back often and if one email is sent to many users, one failed email address will stop all recipients from receiving the communication.
  • The alerts are awesome for storage capacity and allows users to manage their own inboxes and mail clients BEFORE the capacity is reached to avoid missing emails.
Benjamin Jeffrey | TrustRadius Reviewer

Pricing Details

Sophos Secure Email Gateways

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zoho Mail

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Sophos Secure Email Gateways
7.0
Zoho Mail
8.0

Support Rating

Sophos Secure Email Gateways
10.0
Zoho Mail
9.0

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