Top Rated
134 Ratings
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Score 7.7 out of 100
15 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

Symantec Endpoint Security

From a small company to the largest enterprise corporation Symantec Endpoint security will work for you. This endpoint software will give you piece of mind that all of your mobile devices will be well protected. This is especially true in the new Covid remote workforce we are experiencing. From easy to set up to great support this is the product to check out.
Eric Krueger | TrustRadius Reviewer

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Cb Defense has been working very well in our organization. It is giving us much better insight into the applications that people are running on their systems (without authorization). This software is also great because it provides visibility into systems that are remote (off the network but still have Internet access). The out of band feature is great to help ensure that the systems are protected even when a user is traveling.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

Symantec Endpoint Security
8.5
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
9.4
Anti-Exploit Technology
Symantec Endpoint Security
8.3
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
9.4
Endpoint Detection and Response (EDR)
Symantec Endpoint Security
8.7
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
9.7
Centralized Management
Symantec Endpoint Security
8.7
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
9.4
Hybrid Deployment Support
Symantec Endpoint Security
8.8
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
9.0
Infection Remediation
Symantec Endpoint Security
8.2
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
9.7
Vulnerability Management
Symantec Endpoint Security
8.4
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
9.5
Malware Detection
Symantec Endpoint Security
8.6
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
9.4

Pros

Symantec Endpoint Security

  • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
  • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
  • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
Debbie Johnson | TrustRadius Reviewer

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

  • History of Process Execution, really anything that happens in the system is easily seen within the Dashboard. I can determine if a bad actor has infected the system, be it malware, backdoor, rootkit, Trojan, then from that point, I can put the system into Quarantine.
  • Being able to quarantine the system from the Dashboard. With these type of tools, pulling the power and running a hard drive image is not needed. Put the system in quarantine, start the analysis. A year ago, the network engineer might move the system into a VLAN that has no access to anything, except the system performing the remote analysis... Now I do not have to rely on anyone to move a system, power it down, pull the drive, or image the drive. I can just start the analysis right from my workstation.
  • The Live Response, again goes hand in hand with the quarantine feature.
  • By now, I am sure you see a process. Its simple, and easy and all done from a cloud-based console, called the dashboard. .. deploy the agent, create the policy, and active live response, set up email alerts, and monitor your endpoints... you are now ready to perform a triage in the event of an infection. We have step 1, step 2, step 3... but, just remember, things do happen, nothing is perfect, but this product has its advantages.
Brody Wright | TrustRadius Reviewer

Cons

Symantec Endpoint Security

  • Removing dead clients from the console. This is nearly impossible to do, and makes keeping the console clean a very difficult task.
  • Poorly tested versions are sometimes released that cause serious issues for users. This ranges from browsers malfunctioning to BSOD errors.
  • Malware detection is good but not great. We are not confident in SEP by itself to neutralize malware threats. It's detection rate just isn't high enough for next generation and zero day threats.
Kurt Ferguson | TrustRadius Reviewer

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

  • Policy management can be cumbersome. It is simple to set up a single policy but you have no way to apply the rules to multiple groups. If you need to set up the same rule to multiple policies, you need to type it over again.
  • Agent updates can be very slow to deploy. We use a mix of rolling out updates via the web console and our management appliance. It can take several weeks to update all agents.
  • We can be confused on why a rule will apply to a file. Sometimes something is blocked but we don't understand why.
Eric Samuelson | TrustRadius Reviewer

Likelihood to Renew

Symantec Endpoint Security

Symantec Endpoint Security 9.1
Based on 4 answers
Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
Anonymous | TrustRadius Reviewer

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

No score
No answers yet
No answers on this topic

Usability

Symantec Endpoint Security

Symantec Endpoint Security 9.1
Based on 5 answers
Symantec Endpoint Protection centralized management console provides easy to follow, clean, and modern HTML5 based interface. All functionality required to manage Symantec Endpoint Protection is available and presented through this management interface. The Symantec Endpoint Protection provides many roles out of the box and presents relevant information based on the user role. Symantec Endpoint Protection can benefit from further scripting/automation interface development.
Anonymous | TrustRadius Reviewer

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense) 8.0
Based on 1 answer
The console of the product is very easy to use. It provides great detailed information about all aspects of things occurring on the endpoint. It was easy to deploy and set up. The centralized cloud-based interface has made it easy to add two domains and manage them under a single pane with multiple admins. The only reason I wouldn't give it a higher score is a little bit of lag between updated info from the clients and also the lack of accountability in the deployment process. You set the deployment up for multiple machines and can't easily see if it was successful and/or it takes a while to see if it succeeded or failed.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Symantec Endpoint Security

Symantec Endpoint Security 9.0
Based on 4 answers
We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
Anonymous | TrustRadius Reviewer

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

No score
No answers yet
No answers on this topic

Support Rating

Symantec Endpoint Security

Symantec Endpoint Security 7.4
Based on 22 answers
I've called a few times and the support is great. They help me walk through the issues that I was having and even remotely connected to my server and show me how the fix the issue. I hope the support doesn't change since they were bought by Broadcom.
Anonymous | TrustRadius Reviewer

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense) 8.7
Based on 6 answers
First, I need to disclose that our support is provided by SecureWorks. We purchased CB Defense from them, and they provide 24x7 monitoring and notification services for the solution and its deployment on our endpoints. To date, we are very pleased with this arrangement
Kevin Staley | TrustRadius Reviewer

Implementation Rating

Symantec Endpoint Security

Symantec Endpoint Security 6.4
Based on 2 answers
Use a third party deployment tool and not the deployment option within the SEP Manager itself.
Anonymous | TrustRadius Reviewer

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

No score
No answers yet
No answers on this topic

Alternatives Considered

Symantec Endpoint Security

Though Avast seems to use less resources than Symantec Endpoint Protection, we felt that Symantec Endpoint Protection offered better protection against zero day exploits and kept up to date far more than Avast. In addition, we felt that the price was affordable for the product. Our end users love Symantec Endpoint Protection!
Anonymous | TrustRadius Reviewer

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Cb is cloud-based and has a more advanced policy management. It also has better forensics information. Cost was similar, but Cb added cost savings in terms of IT management resources. We also have the ability to talk directly with engineers and have input on feature updates.
William Bocash | TrustRadius Reviewer

Return on Investment

Symantec Endpoint Security

  • SEP has had a very nice ROI in the form of keeping our network safe and clients' machines clean and free from spyware and viruses.
  • The negative downside is that reinstalling the client isn't always an easy method. A lot of times we just have the user reimage their whole machine, which is usually the last resort.
  • Another positive aspect of SEP is that it allows us to identify any problematic machines which might be allowing any malware, spyware or viruses in through any network ports or connections.
We use Symantec Endpoint Environment in a manufacturing and conventional office setting. This is a very large scale operational of over 10,000 users
Sam Figueroa | TrustRadius Reviewer

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

  • Cb Defense has had a positive impact on the business objectives since we've been able to check off "advanced threat prevention".
Christopher St.Amand | TrustRadius Reviewer

Screenshots

Pricing Details

Symantec Endpoint Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Symantec Endpoint Security
8.0
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
9.0

Likelihood to Renew

Symantec Endpoint Security
9.1
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Usability

Symantec Endpoint Security
9.1
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
8.0

Reliability and Availability

Symantec Endpoint Security
9.0
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Support Rating

Symantec Endpoint Security
7.4
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
8.7

Implementation Rating

Symantec Endpoint Security
6.4
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

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