What users are saying about
17 Ratings
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Score 7.9 out of 100
197 Ratings
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Score 7.8 out of 100

Attribute Ratings

  • Slate, by Technolutions is rated higher in 1 area: Likelihood to Recommend
  • Raiser's Edge is rated higher in 2 areas: Usability, Support Rating

Likelihood to Recommend

7.4

Slate, by Technolutions

74%
9 Ratings
7.2

Raiser's Edge

72%
82 Ratings

Likelihood to Renew

Slate, by Technolutions

N/A
0 Ratings
6.2

Raiser's Edge

62%
27 Ratings

Usability

5.0

Slate, by Technolutions

50%
3 Ratings
9.0

Raiser's Edge

90%
10 Ratings

Availability

Slate, by Technolutions

N/A
0 Ratings
8.0

Raiser's Edge

80%
6 Ratings

Support Rating

3.5

Slate, by Technolutions

35%
2 Ratings
7.6

Raiser's Edge

76%
38 Ratings

Implementation Rating

Slate, by Technolutions

N/A
0 Ratings
5.9

Raiser's Edge

59%
10 Ratings

Likelihood to Recommend

Technolutions Inc.

I would recommend Slate, by Technolutions for any higher education institution, big or small. Though there is a higher cost associated with Slate than most other options, it's well worth the price. The level of detail that you're able to gather, maintain, and query on within your student data is far beyond anything I've experienced with other systems. These insights help you pinpoint areas for action and improvement so that you can pivot when necessary, helping you reach your enrollment goals quicker and more efficiently.
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Blackbaud

Raisers Edge is outstanding for storing and reporting on constituent data and communications. There are many options for creating methods of tracking by different information included and also for creating personalized tracking methods.
Raisers Edge is not very well suited for an organization that also has a gift shop and visitors center. Allowing membership admission and item sales is not practical.
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Pros

Technolutions Inc.

  • Managing contacts.
  • Smart communications (drip email campaigns).
  • Real-time data management.
  • End-to-end control of product (or instance of).
  • Allows for easy to implement segmentation via smart rules and queries (data sets).
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Blackbaud

  • Raiser's Edge is good in allowing detailed categorizations for donations - Funds/Campaigns/Appeals/Packages
  • Raiser's Edge has good query functioning and is helpful in pulling lists and segments of constituents and donations
  • The variety of detail across sections (Gifts/Bios/Actions) is helpful for recording and archiving constituent information
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Cons

Technolutions Inc.

  • Development/Advancement
  • Donor information
  • Institutional constituents (corporations, foundations)
  • Relationship
  • Donations/money
  • Events
  • Customer service
  • Donor history
  • Emails and communications
  • Pledges
  • Recurring gifts
  • Fundraising reports
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Blackbaud

  • Data posting to Financial Edge (FE) is limited and complicated to understand (took us time to adjust). The posting report does not have enough info: Appeal, campaign and who posted to FE. In genereral, RE/FE integration is not explained by Blackbaud properly, we had to figure out everything on the go.
  • Volunteer module is a bit cumbersome; some fields have duplicate fields in the event module; the identical information ends up being recorded in two different places.
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Pricing Details

Slate, by Technolutions

Starting Price

Editions & Modules

Slate, by Technolutions editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Raiser's Edge

    Starting Price

    Editions & Modules

    Raiser's Edge editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Technolutions Inc.

      No answers on this topic

      Blackbaud

      There are many CRM tools on the market however Raisers Edge especially with NXT offers everything you need in one database. It’s a little pricey however Blackbaud support is super helpful and they offer so many tools and add ins.
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      Usability

      Technolutions Inc.

      It's incredibly usable and easy to figure out. It's modern and does exactly what we need for it to do
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      Blackbaud

      it does lots of things well (prospect tracking and event management), some things FANTASTIC (gift records and donations and relationships). It is rigid enough for the database administrator to maintain good clean data, but flexible enought for customization across organizations so specific data can be kept as needed for YOUR specific organization needs.
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      Reliability and Availability

      Technolutions Inc.

      No answers on this topic

      Blackbaud

      Since the software is expensive to use, only so many people are able to active users at once. There are times when I may have to wait or ask another user to log out so that I may log in.
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      Support Rating

      Technolutions Inc.

      While I do wish they had actual representatives that we able to come to you for trainings for implementation and new users, I understand that a big draw is the money that is saved by instead investing in knowledgebase, which is it's online tutorials for different functions of Slate.
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      Blackbaud

      For most users, only chat support is available. There is a phone number, but it is very labor-intensive to get someone on the phone, and the chat does not include an easy way to screen share. Those sessions need to be scheduled in advance and almost begged for; the chat line always has a long wait time, and sometimes it seems their support personnel is chatting with more than one client at a time.
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      Implementation Rating

      Technolutions Inc.

      No answers on this topic

      Blackbaud

      It's critically important to consider where you are taking your fundraising efforts and strategy, and to collaborate closely with other departments who will also use RE. I would strongly recommend that you investigate best practices -both from Blackbaud (theory) and with other organizations (practice) - to create a user manual and guide for RE within your organization
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      Alternatives Considered

      Technolutions Inc.

      We had been on Recruitment Plus- it has been sunsetted, so we were forced to move. I also looked at Fire Engine Red. Slate seemed far and away the most robust CRM/Admissions solution.
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      Blackbaud

      Salesforce has a more modern feel and I felt that it was easier to perform functions beyond the basics, such as running reports for analysis, on Salesforce. But The Raisers Edge already existed at my company and given that I only needed it for basic functions and did not need much training to do those, I decided to use The Raisers Edge.
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      Return on Investment

      Technolutions Inc.

      • We aren't really a business, per se, but a nonprofit university. However, Slate[, by Technolutions] does allow us to easily sort applications into categories for different departments to review. And it provides a clear trail of who is looking at various documents when--and how long it takes to process them.
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      Blackbaud

      • It takes longer than necessary to do things so that makes it cost more staff time to complete the work we need. One example is with online gifts since you can't import these into a batch we have to manually add all of the online gifts which is time consuming.
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