What users are saying about

Tenfold<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
71 Ratings

Salesforce CPQ<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
42 Ratings

Tenfold<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
71 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

Salesforce CPQ<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
42 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.4 out of 101

Add comparison

Likelihood to Recommend

Tenfold

I would recommend Tenfold to any company with CRM or account management software. Being able to manage future appointments and to document it all in one step will increase efficiency.
Linda Brann profile photo

Salesforce CPQ

If you leverage SFDC as your CRM, I recommend utilizing Salesforce CPQ given it's tight integration and ease of use
Danielle DesBiens profile photo

Feature Rating Comparison

CPQ

Tenfold
Salesforce CPQ
7.9
Quote sharing/sending
Tenfold
Salesforce CPQ
8.7
Product configuration
Tenfold
Salesforce CPQ
8.0
Configuration options
Tenfold
Salesforce CPQ
8.0
Pricing rules
Tenfold
Salesforce CPQ
8.2
Price adjustment
Tenfold
Salesforce CPQ
7.8
Purchase history and open contracts
Tenfold
Salesforce CPQ
7.4
Guided selling/Sales portal
Tenfold
Salesforce CPQ
6.6
CPQ reporting & analytics
Tenfold
Salesforce CPQ
6.5
CPQ-CRM integration
Tenfold
Salesforce CPQ
8.9
Attachments to quotes
Tenfold
Salesforce CPQ
8.6

Pros

  • "Click-To-Dial' feature is a huge time saver.
  • Integration into (CRM) Salesforce prevents duplication of work.
  • Tracking and monitoring of all calls, allows quick analysis of team and individual productivity.
No photo available
  • Salesforce CPQ easily maps to standard and custom fields within the opportunity in SFDC, allowing you to avoid time spent duplicating effort or copying and pasting deal criteria.
  • Salesforce CPQ connects directly to pre-determined price book, making it very easy to provide a proposal based on standard cost and/or add discounts to standard cost and reflect those reductions on the order form as appropriate.
  • Salesforce CPQ provides the ability for administrators to configure workflows for approval based on certain discount %'s on the standard cost, offering a quick and easy way to route automatically through the organization for approval.
Danielle DesBiens profile photo

Cons

  • Inbound calls occasionally pop up late in multi-tab/window environments.
  • It could be easier to navigate to old calls in the quick view popup.
Joe Peers profile photo
  • We look forward to talking with the vendor about bundles in the CPQ. A bundle is several products which are required for a specific product SKU, but are made up of multiple individual products. SteelBrick codes these as "required options" though we would prefer to associate them as bundles with a bundle price and unit prices.
Chris Osment profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Salesforce CPQ9.1
Based on 1 answer
The company is very easy to work with and is growing by leaps and bounds. We do not anticipate switching vendors anytime in the near future
Marcus Sandelowsky, CLSSBB profile photo

Usability

No score
No answers yet
No answers on this topic
Salesforce CPQ8.6
Based on 3 answers
SteelBrick has been able to cover 80% of our needs and we have overall happy with the results.
Christina Rowell profile photo

Support

No score
No answers yet
No answers on this topic
Salesforce CPQ4.5
Based on 5 answers
I wish they would get on the phone with me and actually provide me in-depth support at a minimum since I haven't had training and nobody provided me with insight that our instance of CPQ was two years old until I was proactive and asked about the issues we were having. They should provide service/product version update information proactively to their customers.
No photo available

Alternatives Considered

I haven't ever used another product like Tenfold so I wouldn't know what to say other than Tenfold is great! It is easy to use, it always works, and I typically never have any problems with the system not doing what I want it to do for me. It's a great product!
Tanner Meyerhoffer profile photo
During evaluation of a CPQ solution we reviewed multiple products. In our business, we sell HVAC equipment, but that equipment typically has to fit engineering specifications for a building. Some of the solutions we viewed were oriented to configure a solution based on pre-determined options, such as selecting options onto a standard automobile chassis. Other solutions offered similar functionality as Steelbrick though were not developed on the Force.com platform. Our requirements included integration with the Force.com platform and Steelbrick met that requirement along with functional requirements
Chris Osment profile photo

Return on Investment

  • Higher call volume
  • Identify which inquiry is calling into you with their amazing caller id
Rick Giddings profile photo
  • Positive impacts include the time it takes to adjust quotes - that is if the sales team is trained to know how to do this. It takes under 5 minutes to edit quotes.
  • Negative impacts include the fact that once a quote is approved in our approval process, edits cannot be made unless certain fields are reversed, which is a huge pain. A lot of the edits that sales requests to make after a quote has been approved can be attributed to the lack of training and support access they have fromCPQ though.
No photo available

Pricing Details

Tenfold

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
Tenfold Editions & Modules
Tenfold
Additional Pricing Details

Salesforce CPQ

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Salesforce CPQ Editions & Modules
Salesforce CPQ
Edition
Basic
$301
Professional
$501
Enterprise
$751
1. Per User per Month
Additional Pricing Details