Voicent Blended Calls vs. Zendesk Talk
Voicent Blended Calls vs. Zendesk Talk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Voicent Blended Calls | N/A | Voicent Blended Calls is a call center software offering from Voicent Communications. | N/A | |
Zendesk Talk | N/A | Zendesk Talk is call center software built on the Twilio cloud communication platform that integrates with the Zendesk Support ticketing system. This allows customer service teams to provide phone support from the same platform they use to manage all other channels. | N/A |
Voicent Blended Calls | Zendesk Talk | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Voicent Blended Calls | Zendesk Talk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Voicent Blended Calls | Zendesk Talk | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Voicent Blended Calls | Zendesk Talk | |
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Likelihood to Recommend | - (0 ratings) | 8.0 (15 ratings) |
Support Rating | - (0 ratings) | 5.0 (3 ratings) |
Voicent Blended Calls | Zendesk Talk | |
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Likelihood to Recommend | Voicent Communications No answers on this topic | Zendesk |
Pros | Voicent Communications No answers on this topic | Zendesk |
Cons | Voicent Communications No answers on this topic | Zendesk |
Support Rating | Voicent Communications No answers on this topic | Zendesk |
Alternatives Considered | Voicent Communications No answers on this topic | Zendesk |
Return on Investment | Voicent Communications No answers on this topic | Zendesk |
ScreenShots |