1CRM vs. Salesforce Starter

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1CRM
Score 7.8 out of 10
N/A
1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.
$15
per month
Salesforce Starter
Score 8.4 out of 10
Small Businesses (1-50 employees)
Salesforce Starter (formerly Salesforce Essentials) is a small business CRM that replaces the former SalesforceIQ product. It is priced at $35 per user, on a monthly basis, or at $25 per month for if billed annually ($300) and can be tried free for 14 days on a trial.
$35
per month per user
Pricing
1CRMSalesforce Starter
Editions & Modules
Startup
$15
per month
Startup+
$23
per month
Professional
$33
per month
Enterprise
$39
per month
Free
Free trial
No answers on this topic
Offerings
Pricing Offerings
1CRMSalesforce Starter
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTry 1CRM free for 30 days, no credit card required
More Pricing Information
Features
1CRMSalesforce Starter
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
1CRM
9.0
6 Ratings
16% above category average
Salesforce Starter
9.0
5 Ratings
16% above category average
Customer data management / contact management10.06 Ratings9.35 Ratings
Workflow management8.06 Ratings00 Ratings
Territory management8.06 Ratings8.45 Ratings
Opportunity management10.06 Ratings9.35 Ratings
Integration with email client (e.g., Outlook or Gmail)9.06 Ratings10.05 Ratings
Contract management8.06 Ratings00 Ratings
Quote & order management9.06 Ratings8.74 Ratings
Interaction tracking10.06 Ratings8.05 Ratings
Channel / partner relationship management9.06 Ratings9.64 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
1CRM
8.7
6 Ratings
15% above category average
Salesforce Starter
-
Ratings
Case management9.06 Ratings00 Ratings
Call center management8.06 Ratings00 Ratings
Help desk management9.05 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
1CRM
9.0
6 Ratings
17% above category average
Salesforce Starter
8.4
5 Ratings
10% above category average
Lead management9.06 Ratings8.45 Ratings
Email marketing9.06 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
1CRM
8.7
6 Ratings
14% above category average
Salesforce Starter
8.9
4 Ratings
16% above category average
Task management9.06 Ratings9.34 Ratings
Billing and invoicing management7.06 Ratings7.74 Ratings
Reporting10.06 Ratings9.64 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
1CRM
8.7
6 Ratings
14% above category average
Salesforce Starter
9.3
4 Ratings
20% above category average
Forecasting8.06 Ratings9.34 Ratings
Pipeline visualization10.06 Ratings8.94 Ratings
Customizable reports8.06 Ratings9.64 Ratings
Customization
Comparison of Customization features of Product A and Product B
1CRM
8.0
6 Ratings
6% above category average
Salesforce Starter
9.3
5 Ratings
21% above category average
Custom fields8.06 Ratings9.65 Ratings
Custom objects8.05 Ratings9.64 Ratings
Scripting environment8.05 Ratings8.64 Ratings
API for custom integration8.05 Ratings9.34 Ratings
Security
Comparison of Security features of Product A and Product B
1CRM
8.0
6 Ratings
4% below category average
Salesforce Starter
9.6
5 Ratings
14% above category average
Single sign-on capability8.06 Ratings9.65 Ratings
Role-based user permissions8.06 Ratings9.65 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
1CRM
8.5
5 Ratings
15% above category average
Salesforce Starter
7.1
4 Ratings
3% below category average
Social data8.05 Ratings00 Ratings
Social engagement9.05 Ratings7.14 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
1CRM
9.0
5 Ratings
21% above category average
Salesforce Starter
7.3
4 Ratings
0% above category average
Marketing automation9.05 Ratings7.84 Ratings
Compensation management9.05 Ratings6.84 Ratings
Platform
Comparison of Platform features of Product A and Product B
1CRM
7.2
4 Ratings
3% below category average
Salesforce Starter
8.9
5 Ratings
19% above category average
Mobile access7.24 Ratings8.95 Ratings
Best Alternatives
1CRMSalesforce Starter
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.4 out of 10
Creatio
Creatio
Score 9.4 out of 10
Enterprises
Creatio
Creatio
Score 9.4 out of 10
Creatio
Creatio
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
1CRMSalesforce Starter
Likelihood to Recommend
9.0
(6 ratings)
9.3
(5 ratings)
Usability
9.0
(5 ratings)
9.5
(2 ratings)
Support Rating
9.9
(4 ratings)
-
(0 ratings)
User Testimonials
1CRMSalesforce Starter
Likelihood to Recommend
Converge Technology Solutions
I liked the fact that all the customer data was in one place with easy access. Instead of trying to hunt down specific data points, everyone on our team had access to the data. It was connected to a booking system that we used which was easy to enter orders and keep track of all opportunities.
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Salesforce
If you own a business that has complex selling processes or requires integrations with 3rd party tools/systems, you should look at Professional, Enterprise, or Unlimited editions. Salesforce operates very well across pretty much every industry, but not all sales, marketing, and operational processes are created equal. If your marketing process requires a long list of sendable contacts then I would recommend adding on Pardot or Hubspot. Always start small and scale up, to avoid boxing yourself in down the road.
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Pros
Converge Technology Solutions
  • It analysis trade made on the day for the customer.
  • It helps to build product catalog and track information.
  • It manages and stores large amount of very sensitive or private data.
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Salesforce
  • Tracking phone calls is extremely easy when using the app on the iphone. After a phone call is complete it prompts the user to enter in call details.
  • SalesforceIQ also automatically logs emails for us. This has saved us time from entering in information manually.
  • SalesforceIQ was easy to set up and allowed us customization for fields that were relevant to our business.
Read full review
Cons
Converge Technology Solutions
  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.
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Salesforce
  • sharing templates to others
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Usability
Converge Technology Solutions
I give this rating due to ease of usage, data retrieval (which is integral part of my position), reporting and retention of information. I love the fact that we can assign tasks across the team and set targets etc.
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Salesforce
Web & mobile app based. Great securing. It's easily customizable and intuitive
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Support Rating
Converge Technology Solutions
Through the usage of 1CRM, customers are satisfied as the work is done easily and fast. So it ensures tracking and ranking client performance, sharing customizable dashboards. It also gives a way to easily see previous transaction and personalize the customer experience. So 1CRM ease our work to analysis and report the commodity sector.
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Salesforce
No answers on this topic
Alternatives Considered
Converge Technology Solutions
It's more advanced and interactive to use. And it's cloud based built in latest technology so it's much better for me to use.
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Salesforce
Salesforce Starter is exactly what it says. It's specific to getting a small business up and running effectively, without unnecessary development or internal overhead required. It doesn't allow for a ton of customization, but it provides more than most other providers across sales, service, and integration/automating business processes. Some tools are more specific to organizations that want to focus on a specific area to grow or manage their business. That's where the other package types and integrations with specific tools come in
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Return on Investment
Converge Technology Solutions
  • I'm satisfied with 1crm as it makes us to gain profit.
  • 1crm is used in our whole department which ease to collect data of customers.
  • It makes our job easy to store large amount of information.
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Salesforce
  • Not budget friendly for smaller start-ups.
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ScreenShots

Salesforce Starter Screenshots

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