1CRM vs. Oncontact

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1CRM
Score 7.0 out of 10
N/A
1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.
$15
per month
Oncontact
Score 4.8 out of 10
N/A
OnContact is a fully-featured customer relationship management (CRM) software built around capabilities such as sales and marketing automation, contact center, and QuickBooks integration, available through either cloud or on-premise deplyoment.N/A
Pricing
1CRMOncontact
Editions & Modules
Startup
$15
per month
Startup+
$23
per month
Professional
$33
per month
Enterprise
$39
per month
Free
Free trial
No answers on this topic
Offerings
Pricing Offerings
1CRMOncontact
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTry 1CRM free for 30 days, no credit card required
More Pricing Information
Features
1CRMOncontact
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
1CRM
9.7
5 Ratings
22% above category average
Oncontact
5.0
2 Ratings
43% below category average
Customer data management / contact management9.95 Ratings4.82 Ratings
Workflow management9.85 Ratings4.42 Ratings
Territory management9.75 Ratings4.82 Ratings
Opportunity management9.95 Ratings5.32 Ratings
Integration with email client (e.g., Outlook or Gmail)9.35 Ratings9.01 Ratings
Contract management9.55 Ratings3.92 Ratings
Quote & order management9.95 Ratings3.92 Ratings
Interaction tracking9.95 Ratings4.42 Ratings
Channel / partner relationship management9.75 Ratings4.82 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
1CRM
9.7
5 Ratings
24% above category average
Oncontact
3.6
2 Ratings
71% below category average
Case management9.85 Ratings5.32 Ratings
Call center management10.05 Ratings4.42 Ratings
Help desk management9.24 Ratings1.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
1CRM
8.1
5 Ratings
5% above category average
Oncontact
8.5
1 Ratings
10% above category average
Lead management8.25 Ratings8.01 Ratings
Email marketing8.05 Ratings9.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
1CRM
8.6
5 Ratings
12% above category average
Oncontact
9.0
1 Ratings
16% above category average
Task management9.05 Ratings9.01 Ratings
Billing and invoicing management8.35 Ratings00 Ratings
Reporting8.65 Ratings9.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
1CRM
8.4
5 Ratings
10% above category average
Oncontact
8.7
1 Ratings
14% above category average
Forecasting8.35 Ratings9.01 Ratings
Pipeline visualization8.65 Ratings8.01 Ratings
Customizable reports8.55 Ratings9.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
1CRM
8.5
5 Ratings
10% above category average
Oncontact
4.9
2 Ratings
44% below category average
Custom fields8.45 Ratings4.42 Ratings
Custom objects9.14 Ratings4.42 Ratings
Scripting environment8.34 Ratings3.92 Ratings
API for custom integration8.34 Ratings7.01 Ratings
Security
Comparison of Security features of Product A and Product B
1CRM
8.5
5 Ratings
1% above category average
Oncontact
10.0
1 Ratings
17% above category average
Single sign-on capability8.55 Ratings10.01 Ratings
Role-based user permissions8.65 Ratings10.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
1CRM
8.5
4 Ratings
14% above category average
Oncontact
7.0
1 Ratings
5% below category average
Social data8.44 Ratings7.01 Ratings
Social engagement8.54 Ratings7.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
1CRM
7.8
4 Ratings
6% above category average
Oncontact
7.0
1 Ratings
4% below category average
Marketing automation8.04 Ratings7.01 Ratings
Compensation management7.64 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
1CRM
7.3
4 Ratings
2% below category average
Oncontact
8.0
1 Ratings
7% above category average
Mobile access7.34 Ratings8.01 Ratings
Best Alternatives
1CRMOncontact
Small Businesses
Salesmate
Salesmate
Score 9.6 out of 10
Salesmate
Salesmate
Score 9.6 out of 10
Medium-sized Companies
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
1CRMOncontact
Likelihood to Recommend
9.9
(5 ratings)
4.8
(2 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
9.9
(4 ratings)
-
(0 ratings)
Support Rating
9.8
(4 ratings)
-
(0 ratings)
User Testimonials
1CRMOncontact
Likelihood to Recommend
Converge Technology Solutions
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
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WorkWise LLC
Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
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Pros
Converge Technology Solutions
  • Sales management.
  • Marketing management.
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WorkWise LLC
  • Company Name
  • Contacts
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Cons
Converge Technology Solutions
  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
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WorkWise LLC
  • Customization could be easier. Just about anything is possible, but the learning curve is steep.
  • More focus on mass loading
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Likelihood to Renew
Converge Technology Solutions
No answers on this topic
WorkWise LLC
The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
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Usability
Converge Technology Solutions
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
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WorkWise LLC
No answers on this topic
Support Rating
Converge Technology Solutions
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
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WorkWise LLC
No answers on this topic
Alternatives Considered
Converge Technology Solutions
While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
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WorkWise LLC
  • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
  • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
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Return on Investment
Converge Technology Solutions
  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
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WorkWise LLC
  • Don't know, I only use occasionally
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ScreenShots