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Cvent Onsite Solutions

Cvent Onsite Solutions
Formerly AllianceTech

Overview

What is Cvent Onsite Solutions?

AllianceTech is now Cvent Onsite Solutions. The product promises to help you deliver efficient, engaging, and measurable onsite experiences, regardless of the size or complexity of your meeting or event. Featuring check-in and badging, attendee tracking, lead capture, reporting and…

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Recent Reviews

Easy to implement

8 out of 10
January 05, 2024
Incentivized
We use Cvent Onsite Solutions at almost all in person events we run, from badge printing and checking in to the event, to scanning for …
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TrustRadius Insights

Users have found Cvent Onsite Solutions to be a valuable tool for streamlining the check-in process at their events, resulting in improved …
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Reviewer Pros & Cons

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Pricing

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What is Cvent Onsite Solutions?

AllianceTech is now Cvent Onsite Solutions. The product promises to help you deliver efficient, engaging, and measurable onsite experiences, regardless of the size or complexity of your meeting or event. Featuring check-in and badging, attendee tracking, lead capture, reporting and analytics,…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

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Product Details

What is Cvent Onsite Solutions?

AllianceTech is now Cvent Onsite Solutions. The product promises to help you deliver efficient, engaging, and measurable onsite experiences, regardless of the size or complexity of your meeting or event. Featuring check-in and badging, attendee tracking, lead capture, reporting and analytics, mobile event apps, and social amplification display.

Cvent Onsite Solutions Features

  • Supported: Event Check-In
  • Supported: Event Badging
  • Supported: Attendee Tracking

Cvent Onsite Solutions Screenshots

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Cvent Onsite Solutions Competitors

Cvent Onsite Solutions Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Certain Event Automation Software and Attendify are common alternatives for Cvent Onsite Solutions.

Reviewers rate Participant roles & permissions and Attendee list export highest, with a score of 9.2.

The most common users of Cvent Onsite Solutions are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(19)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found Cvent Onsite Solutions to be a valuable tool for streamlining the check-in process at their events, resulting in improved efficiency and organization. This platform has been successfully utilized for both internal company events and marketing/promotional events, allowing users to effectively address the needs of their attendees. Particularly during the COVID-19 pandemic, Cvent Onsite Solutions has played a crucial role in providing a smoother welcoming process for attendees amidst conference restrictions. By eliminating the need to print name tags for all registered attendees, the product has addressed the need for a streamlined customer-facing check-in process, saving significant time and effort. Additionally, Cvent Onsite Solutions has proven to be instrumental in lead capture at trade shows, enhancing the overall event experience. Users have benefited from modules like On Arrival and Arrival 360, which facilitate event check-ins and automate badge printing, respectively, offering a simple and efficient process. Looking ahead, users aim to utilize Cvent Onsite Solutions for all their events to ensure a positive customer experience, streamline check-in processes, badge printing, onsite registration, and effectively scale their volunteer teams for larger events.

Efficient Check-in Process: Several users have found the app's onsite data integration via API's to be a time-saving and convenient feature. By eliminating the need for paper badges, attendees can easily check in through the app, resulting in a more efficient and hassle-free check-in process.

Digital Itinerary: Users appreciate the inclusion of a digital itinerary within the app. This eliminates the need for printing individual itineraries and reduces paper waste while making it easier for attendees to access their schedules.

Enhanced Attendee Tracking: The attendee tracking feature has been positively received by reviewers. This functionality allows event organizers to gather valuable insights into attendee preferences and behavior, enabling them to tailor future events accordingly and enhance overall event experiences.

Limited customization options for itineraries: Some users have expressed frustration with the current user layout for customizing itineraries in the pre-event stage, stating that they would like to see more flexibility and ease of use in this area.

Lack of CRM communication: Several reviewers have mentioned that there is a lack of CRM communication with Cvent, resulting in the need to manually enter a lot of custom data into the back-end. This has been seen as time-consuming and inefficient by some users.

High pricing: Pricing has been cited as an issue by a number of customers, who feel that lower pricing would make it more feasible to use Cvent for multiple events.

Attribute Ratings

Reviews

(1-3 of 3)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
My organization uses Cvent Onsite Solutions to assist with planning internal company events and meetings as well as marketing/promotional events. The Cvent platform allows us to be more organized and tend to our attendees as best as we can. The check-in process is a seamless one and allows us to run more efficient events.
  • Allows a quick check-in process in the app rather than dealing with pesky paper badges
  • Provides a digital itinerary for attendees rather than having to print them out individually
  • Offers attendee tracking to better tailor future events
  • Would be awesome to have more tools to analyze post-event feedback
  • Update to provide more functionality with digital badges
  • Provide an easier user layout to customize itineraries in the pre-event stage
I am highly likely to always recommend Cvent Onsite Solutions based on the positive experience I have had with them. I have had an amazing experience overall with the entire Cvent platform and all of their offerings. The support team is awesome and extremely knowledgeable. This is the type of software that offers customers the cutting edge to excel.
  • The digital check-ins allow us to streamline the entire check-in process which is important since we are such a large organization with a high number of attendees at events
  • Being able to digitally send out attendee itineraries in the app is extremely efficient for us rather than preparing such a large amount of them on paper
  • Being able to digitally manage so many aspects of the events allows our team to focus on other tasks and become efficient in many other areas too
  • Workplace efficiency has increased. We have noticed a boost in morale amongst our team since they can better manage their time and tasks.
  • Our organization has noticed a boost in revenue from the marketing events since we can reach more attendees digitally.
  • We have saved a tremendous amount of money by reducing our paper usage surrounding events.
My organization also uses the Cvent Event Management platform. We did try using another platform called "STAR" which had very limited offerings compared to the Cvent Onsite Solutions. STAR did not have a user-friendly layout nor was it easy to digitally manage our events. Maybe the STAR platform works better on a smaller scale, but we are a large organization so it simply wasn't efficient for us.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using Cvent Onsite Solutions for the first time at our conference coming up in July. This will be used by staffing members of each department within our organization. This addresses the problems associated with onsite registration and check-in for our attendees. This allows a smoother welcoming process for our attendees, especially during/post-COVID conference restrictions.
  • Allows a smoother process for attendees
  • Allows our staff more time to focus on other onsite tasks during the conference
  • Shifts to more of a digital process rather than relying on paper/by hand check ins
  • More easy to use functionality for guest passes
  • Allowing more badges/additions to print with each badge
  • Most other features are very straight forward and easy to use - post conference I may find more room for improvement
The one situation where it is most appropriate is for onsite conferences regarding welcome registration processes for attendees. Typically, our organization utilizes by-hand check in processes that make it more tedious and time consuming. This onsite solutions allows for a quicker process, helps us teach our attendees how to shift towards a mostly contactless process, and have the onsite assistance in case of any confusion or difficulties.
  • Badge printing
  • Mostly contactless check-in for registration
  • Onsite assistance with our supervisor during the conference
  • It allows our organization to lower overtime pay to employees who needed to stay at the registration area
  • Allows us to allocate our resources to other functions that bring in revenue
  • Pre-conference time usually wasted on pre-packing is now freed up to focus on more important functions within our organization
Our organization has not used any other products similar to Cvent Onsite Solutions. The reason for this is prior management has focused on overworking staff to do time consuming tasks that this product now resolves. With everything previously being done by hand, over the phone, or onsite requiring one staff member per area, the Cvent Onsite Solutions solves most of our previous issues.
Cvent Event Diagramming (Formerly Social Tables), Cvent Event Management, Cvent Passkey
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Cvent Onsite Solutions is used annually for our large signature event, Homecoming & Reunion Weekend, through the Alumni Association and Advancement Events departments. It addressed our need for a more streamlined customer facing check-in process and saved a lot of pre-event man hours by not having to print 4500+ name tags for everyone registered when only about 2500 attendees actually come and check-in to pick up a name tag.
  • Saves on pre-event prep.
  • Customer support and client service specialists have been helpful and responsive.
  • We have to enter a lot of custom data into the back-end because of lack of our CRM communication with Cvent.
  • Would be helpful if the person working on the pre-event prep could be onsite. We have only been able to have this 1 out of the last 5 or 6 times.
Less suited for smaller events where your event ROI isn't enough to help cover the cost of Cvent Onsite Solutions.
  • Positive impact on attendee facing experience.
  • Better knowledge for how Cvent Event Management works by event planners on our team.
The person onsite can be hit or miss. We have had a few really wonderful support technicians that came prepared, were helpful, and jumped in where needed. We have had others that sat back, didn't offer advice or best practices tips, and were not pleasant to work with. It's very hit or miss.
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