What users are saying about
17 Ratings
38 Ratings
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100
38 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

Cloudingo

Cloudingo is a Salesforce deduping and cleaning tool. I highly recommend that someone in your company who works with Salesforce data also work within Cloudingo. Cloudingo, also allows you to import leads and contacts into Salesforce in the same document, which is a huge time saver. It is not a segmentation or "missing" data finding tool, like some of their competitors
Rachel Green profile photo

DemandTools

Sales territory changes are much faster and efficient for our company when using DemandTools; updating the Account owner and having the additional related records for Contacts, open Tasks, and open Opportunities, certain custom object records flow to the new Owner is awesome. We also use DemandTools scenarios to solve some problems with updating custom object records daily in our Finance team; our third ERP vendor is difficult to work with so this was easier than paying them thousands of dollars to improve their system.
No photo available

Pros

Cloudingo

  • The automation engine is extremely powerful. I have over 500 fields on some objects and I want to do different things with that data depending on what the master record is. I was able to configure Cloudingo do all this. i.e. set it and forget it and I just get an emailed report.
  • Visualization of the problem areas is completely unique. Cloudingo has a dashboard concept with tiles and those tiles represent ways of looking at the data and potential duplicate records.
  • Innovate - every suggestion I've given them they have implemented and then some. Cloudingo really pushes the pace and I am always thankful when new releases come out because they put in cool stuff that I would have never thought of.
James Winslow profile photo

DemandTools

  • The simplest things can mean so much. Being able to upload data from an Excel file is very helpful.
  • The ability to use transformations and constants makes uploading records so much easier. Less clean-up and manipulation of files before upload means less likelihood of user error.
  • The ability to update data based on a set of business rules is invaluable. Updating dates using a formula (date + 30 days) is so much easier than exporting data to Excel, performing a date function, saving as CSV, and then uploading. And providing the functionality to save scenarios on top of it makes a very big difference.
  • The single table de-dupe is a great feature. I can customize the logic and use fuzzy matching to find dupes and clean them up.
Beth Follenweider profile photo

Cons

Cloudingo

  • I wish there were a few more merge operators. You can set merge rules based on "equals", "oldest date", etc., but there is no "contains" operator.
  • Hard to use. The platform is just very complex. Not sure how you'd get around this though since this type of mass action is very involved.
  • The price difference between the standard package and the pro package is a very big jump. But it has to be since the pro uses a REST API.
Parker O'Very profile photo

DemandTools

  • UX/UI - I like the all-in-one screen with steps labeled approach, but it can get clunky at times.
  • Navigating to the right tool - there's not a lot of info on the nav bar about what each tool does. For the ones that aren't obvious, it would help to have a little info so that you don't have to go into Mass Effect and Mass Impact just to determine which one you need.
  • Information in the tool about the advanced options - I rarely know how to use that stuff or what will happen. For example, Mass Impact updates with a formula, etc.
Andrew Schatzberg profile photo

Likelihood to Renew

Cloudingo

Cloudingo 10.0
Based on 1 answer
We spend enough money on Salesforce that the cost of Cloudingo when compared with its benefits is extremely small. We've been able to see measurable KPIs move as a result of the work we've done with Cloudingo
James Winslow profile photo

DemandTools

DemandTools 10.0
Based on 10 answers
We inherited our Salesforce instance from the previous IT group of this company, who were not putting Salesforce to the correct use. We are a comparatively small organization. The data-related headaches have been dealt with and resolved at the initial stages of revamping the Salesforce instance. Since then, we have put more stress into data validation and data entry, so that we don't get bad data into the system. Thus our current data issues are minimal for using a robust tool like DemandTools.
Mithun Sapui profile photo

Usability

Cloudingo

Cloudingo 10.0
Based on 1 answer
UI/UX blows everyone else out of the water. It is super easy to use and intuitive. I've got two paralegals that jumped right in and were able to figure it out within minutes. This was good in that I felt confident Cloudingo would prevent them from doing dangerous things (which it does) and it also gave them the confidence to start digging into our data and finding other areas that we could improve upon
James Winslow profile photo

DemandTools

DemandTools 8.4
Based on 3 answers
Allows for control in uploading lists, saved processes for checking duplicate records.

Allows for backup files and quick reverts if something goes wrong.

Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report.

Automated processes for set and forget hygiene tasks
No photo available

Support

Cloudingo

Cloudingo 10.0
Based on 2 answers
I have had to reach out to Cloudingo support several times. They almost always respond that same day. Often times they will call me directly to fix the problem or walk me through best practices. They even reach out after the fact to make sure that everything worked okay. They are also kind and personable.
Parker O'Very profile photo

DemandTools

DemandTools 9.0
Based on 5 answers
Support can be slow so do not expect quick turn for urgent issues.
Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered
The training webinars help with the basics but not much if you need advanced functionality.
No photo available

Online Training

Cloudingo

No score
No answers yet
No answers on this topic

DemandTools

DemandTools 8.5
Based on 2 answers
The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.
Steven Steier profile photo

Implementation

Cloudingo

Cloudingo 10.0
Based on 1 answer
For us it was just a matter of committing the 10 minutes to install it from the AppExchange. It automatically builds out a dashboard based on standard filters and you get a lot of insight from them. We then copied some of the standard ones and pulled two from a filter library that rounded out what we needed. I wish I had done this months before given how little of my time it actually took.
James Winslow profile photo

DemandTools

DemandTools 10.0
Based on 3 answers
I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.
Steven Steier profile photo

Alternatives Considered

Cloudingo

We considered DemandTools CRMFusion. As a small company with a limited budget, it was considerably more expensive than Cloudingo. It also was an installable, on-premise piece of software which is a big drawback. While the reviews of CRMFusion on TrustRadius were very positive, it appeared to have a steeper learning curve as well. So the combination of cloud-based, easier-to-use, and lower price led us to select Cloudingo over CRMFusion.
No photo available

DemandTools

DemandTools is essentially the best mass data manipulation tool on the market for working with Salesforce data.
DataLoader is old, out-dated and cumbersome to use. This tool is what DataLoader wishes it could be and essentially replaces it as it surpasses it in every way possible.
Some of the key features of DemandTools over DataLoader are the "expert logic" checkbox which allows for detailed logic-based searches, saving scenarios (repeatable tasks) and the PowerGrid tool in general. After beginning to use DemandTools in 2016, I have used DataLoader maybe 1 time since.
The only use case for DataLoader over DemandTools is to view/export deleted records. That is so far the only thing I've found that DemandTools cannot do that DataLoader can.
Jared Wacht profile photo

Return on Investment

Cloudingo

  • Neglected and not used due to destructive automation
  • Fear of cleaning up data
  • Not wanting a human to do proper cleansing
No photo available

DemandTools

  • With so many inquiries coming from dozens of sources, being able to remove duplicate records has been a huge return on investment. This can be seen, first and foremost, in the money saved by not mailing any print materials to the same student more than once.
  • Similarly, having the ability to mass update records in batch format has allowed us to ensure that our coding is up-to-date and as accurate as possible.
No photo available

Pricing Details

Cloudingo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

DemandTools

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Add comparison