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Confirmit is a versatile tool that is widely used across different departments within organizations. Users have found it to be a simple …
PG Forsta HX PlatformFormerly Press Ganey + Forsta (Confirmit, FocusVision & Dapresy)
Overview
What is PG Forsta HX Platform?
The PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer…
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What is PG Forsta HX Platform?
The PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both…
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Product Details
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What is PG Forsta HX Platform?
The PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both forms and text analysis to understand the Voice of the Customer. The platform helps monitor talk about the user's business – not just review scores, but written opinions too. This data with the reviews that come direct display a full spectrum of what people think, and vision into competitors’ reviews through the same lens.
PG Forsta HX Platform Video
Introduction to Confirmit
PG Forsta HX Platform Competitors
PG Forsta HX Platform Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
The PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both forms and text analysis to understand the Voice of the Customer.
Clicktools and QuestionPro are common alternatives for PG Forsta HX Platform.
Reviewers rate Support Rating highest, with a score of 8.
The most common users of PG Forsta HX Platform are from Mid-sized Companies (51-1,000 employees).
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
Confirmit is a versatile tool that is widely used across different departments within organizations. Users have found it to be a simple and easy-to-learn solution, even for those who are not computer professionals. The software is primarily used for survey programming, both for client-related surveys and internal ones. It allows for the creation of complex survey designs and facilitates reporting and analysis with its Reportal module. Confirmit has proven extremely helpful in running quick analyses on the fly and digging deeper into the data. It also streamlines programming and allows for customization, enabling the creation of surveys that meet customer requirements and increase productivity.
Despite its many benefits, some users have experienced bugs and glitches within the software, leading to missing data and potential problems with customers or financial losses. Additionally, there have been instances where departments have transitioned away from using Confirmit due to its high pricing model. However, overall, Confirmit has been an invaluable tool for various use cases such as designing, tracking, and distributing online surveys, conducting CATI interviews at call centers, collecting opinions from healthcare professionals worldwide, collecting HR-related data through surveys, and hosting market research surveys and panel database information. It provides real-time access to accurate data and reports, streamlining operations across different departments within organizations.
Attribute Ratings
Reviews
(1-25 of 25)Companies can't remove reviews or game the system. Here's why
February 07, 2023
Comprehensive CX and insighting platform
Product, as the interface is GUI enabled and the new survey designer is very user friendly. Its a online tool and hence is very convenient to manage the projects on any devices. For reports and dashboard, Studio is very useful and a good tool. Sampling & mailouts can be done through same tool. These were few of the things which popped up in my mind.
February 03, 2023
A highly efficient and user-friendly tool
Forsta streamlines programming. I can always offer precisely what the client needs since I can design and customise in XML. We are developing various surveys for our consumers and providing excellent leads for the company. We can create surveys more quickly, accurately, and reliably. We can develop the exact version of what the customer has planned, which increases productivity and gives a great impression.
January 27, 2023
Forsta - the data collection platform designed for professionals
Forsta, formally FocusVision, is a data collection platform that competes with SurveyMonkey and Qualtrics. I feel Forsta sits right in the middle of those three platforms because its FAR more advanced than SurveyMonkey but not quite as user friendly as Qualtics. However, the price and long term costs of Forsta is much less costly than Qualtrics. Forsta also has a great Managed Serviced division if you need sample to fill your projects
December 04, 2015
Product Focus vs. Customer Focus
My company uses the Confirmit Horizons platform to distribute and display the results of customer satisfaction surveys for one of our major clients. It is being used by the client through our research department and provides access to view, interact, and analyze current and historical data to help their teams make informed decisions instantaneously.
October 14, 2015
ConfirmIt experience
It was used up until about a year ago (a little less), as a tool to help screen people for market research purposes (also as an online survey platform to gather opinions about various topics). In essence it was a way to cut down on cold calling members of our panel (and on screening time) .
We currently do not subscribe anymore, however. It was only used by my department - though the results were used by various other departments.
We currently do not subscribe anymore, however. It was only used by my department - though the results were used by various other departments.
October 02, 2015
Leader in the industry.
Confirmit is used on a daily basis in my office. We use Confirmit to program nearly all of our online surveys. It is mainly used by the operations department, but since we are on the smaller size most employees use the software at one time or another.
September 29, 2015
I Can Confirm It: Confirmit is an Excellent Tool
We use Confirmit as our primary survey programming tool. Whether the survey is for an end client or internal purposes Confirmit handles all of our data collection and also helps to facilitate reporting and analysis with the Reportal module. We also utilize the Data Processing module but only sparingly.
April 08, 2015
Why Confirmit?
Score 10 out of 10
Vetted Review
Verified User
Confirmit is the main tool that we use for gathering data in our company, It is used by different departments across the organization, such as Survey Programming, Quality Managers, Data Processing and Project Management. It's a great and very simple to use tool, since most of these departments are not computer/technology professionals. The learning curve is great, as it is fast to get people familiarized with it. Bad side of it, as every software, it has bugs and glitches, which sometimes lead to missing data and could lead to problems with our costumers, or monetary loses in the company.
February 25, 2015
ConfirmIt - An Inside Look
Score 8 out of 10
Vetted Review
Verified User
Confirmit is the platform we use to program and field market research surveys. We also use it for reporting. We develop our own custom tools that integrate with Confirmit to make a unique survey experience.
February 04, 2015
Confirmit from the business team side
Score 6 out of 10
Vetted Review
Verified User
My organization uses Confirmit to design, track and distribute online surveys. We also use Confirmit CATI at our call center. It is mainly used by our IS department and interviewers. The business teams, vendors and clients (sometimes) use the reportal links to track progress.
December 01, 2014
Confirmit sure works for us.
Score 10 out of 10
Vetted Review
Verified User
We use Confirmit for online survey programming and translator module for the so called "language overlay". We mainly deal with data collection in medical market research.
All our data services are using Confirmit for programming, quality assurance, data processing, language overlay. I cannot say that this is the entire company, as WorldOne provides more services than just data collection.
All our data services are using Confirmit for programming, quality assurance, data processing, language overlay. I cannot say that this is the entire company, as WorldOne provides more services than just data collection.
September 15, 2014
Glowing Review for Confirmit, My Favorite Survey Designer
Score 10 out of 10
Vetted Review
Verified User
We use Confirmit to program surveys for our clients, and we also use it as a database sometimes. It touches every area of the company but only my division (the data analysts) program with it or sign into it at all. It adresses the ability to create advanced surveys to almost any degree of complexity with relative ease and speed.
I've used Confirmit at two companies. The first company I used it at was a full service marketing research company. Service typically surrounded consumer packaged goods. Often we were writing surveys for online or central location tests. A typical study was about n=100 and anywhere from 2- 10 products.
The second company I worked for used it and it was for large scale online studies typically gathering n=35,000 responses for very large 40 minute surveys. This required very complicated scripting.
Confirmit is my programming method of choice because it is able to handle complicted logic. Thougth it takes longer to train someone to use, it has capabilities other programs cannot handle.
The second company I worked for used it and it was for large scale online studies typically gathering n=35,000 responses for very large 40 minute surveys. This required very complicated scripting.
Confirmit is my programming method of choice because it is able to handle complicted logic. Thougth it takes longer to train someone to use, it has capabilities other programs cannot handle.
June 24, 2014
Basic Review
To run market research surveys for the organization. Program surveys, and run all necessary reports.
March 10, 2014
I use ConfirmIt
Score 10 out of 10
Vetted Review
Verified User
We use ConfirmIt to collect opinions from doctors and nurses around the world for market research purposes. ConfrimIt has the fastest servers and most up-to-date technology I have come across. It offers clients real time access to data and reports. Data is always accurate and available for download. The user interface for authoring makes programming a snap for even the most complex jobs.
Score 7 out of 10
Vetted Review
Verified User
I used Reports for Surveys in a previous position and it was used by my entire department as the client used it as well. We typically used it in addition to tabs, so that we could dig deeper into the data. It was extremely helpful in allowing us to run quick analyses on the fly.
Score 10 out of 10
Vetted Review
Verified User
Confirmit is used across the whole organization for several departments. It's a daily basis tool for many departments and for the web programming, translation and data processor departments it's the main tool. It help us to deliver surveys with the necessary amount of quality our clients needs.
Confirmit help us to deliver in time the surveys we need and at the same time we can collect real time data the respondents are providing.
Confirmit help us to deliver in time the surveys we need and at the same time we can collect real time data the respondents are providing.
March 07, 2014
ConfirmIT Review
Score 7 out of 10
Vetted Review
Verified User
We currently use ConfirmIT to host market research surveys as well as panel database information. The entire company has access to the system through user accounts, but it is mainly used by our programming team to script the test/live surveys.
March 07, 2014
Don't just think it, ConfirmIt
Score 9 out of 10
Vetted Review
Verified User
It is being used across the organization for survey insights. It helps provide insights to stakeholders on customer pain points.
March 05, 2014
Confirmit as a programming tool
Score 8 out of 10
Vetted Review
Verified User
It is used to program a market research survey across the organization.
March 04, 2014
Efficient & Quick Tool for marketing research
Score 7 out of 10
Vetted Review
Verified User
Confirmit helps the company to create quick and fast questionnaire and survey. Most of the clients are based from North America and Central Europe, and the turnaround time is very quick and fast. The company has a small team focussing on creating the survey and generating the report based on panel data.
March 01, 2014
CRM
Score 7 out of 10
Vetted Review
Verified User
Confirmit is beneficial for customer management and organizational communication when handling a big customer database.
February 28, 2014
Confirmit - A very solid product!
Score 8 out of 10
Vetted Review
Verified User
Confirmit is being used to create and deploy surveys in our organization. It is being used by the whole organization.
February 26, 2014
Great Tool, easy to use and scalable.
Score 8 out of 10
Vetted Review
Verified User
Confirmit is used across several departments in my organization as a primarily tool for the purpose of collecting human resources related data, primarily through surveys, which involves surveying all the employees of our client, broader groups based on market sample, or targeted groups, such as Leaders/Executives. Confirmit acts as a medium for us to hear voice of people.
February 25, 2014
Great, but expensive!
Score 8 out of 10
Vetted Review
Verified User
We used to use Confirmit for all of our surveys, both client related and internal, but at this point we only use it for one survey. Confirmit allows for a level of complexity that our other survey system does not allow, however, we are trying to move away from it because of its extreme pricing model.