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Indeed.com

Indeed.com

Overview

What is Indeed.com?

Indeed is a job board and job search engine, available globally.

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Recent Reviews

Indeed Works!

10 out of 10
July 16, 2021
Incentivized
We use [Indeed.com] for recruitment. I place ads on [Indeed.com] for our company and for our property managers. It gets our job postings …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Sponsor Job Posting

$5

Cloud
per day/per posting

Indeed Resume Standard

$100

Cloud
per recruiter/per month

Indeed Resume Professional

$250

Cloud
per recruiter/per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Indeed.com?

Indeed.com Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Indeed is a job board and job search engine, available globally.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of Indeed.com are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(144)

Attribute Ratings

Reviews

(1-25 of 43)
Companies can't remove reviews or game the system. Here's why
Steve Prebich | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
I posted a job on Indeed.com for a cook. Out of the roughly 10 applicants, only one showed up for an interview. His application was not accurate, and in my opinion, he obviously just finished smoking weed before coming for his interview. I was not able to find a quality candidate and received a bill for over $255.
  • N/a
  • N/a
  • N/a
  • In my experience, customer service is terrible!
  • In my opinion, they need to vet their candidates better.
There is no number for assistance on the app or site. In my opinion, the candidates are of poor quality, and I was billed but did not receive one quality candidate.
Score 1 out of 10
Vetted Review
Verified User
Our organization set up a Company Profile on Indeed.com to give our company better visibility to prospective job applicants. We worked very hard to achieve a 5-star rating on the 'Reviews' section of our Company Profile, which has been listed for several years now. Recently, a completely separate organization created an additional Company Profile on Indeed.com and used the exact same name as our Company, but did not include any differentiating info (such as a logo, address, phone#, Tax ID#, etc). This other organization obtained two negative reviews on their profile. I brought this situation to the attention of several representatives at Indeed.com and asked them for assistance in differentiating our Profile (with a 5-star review average) from the other Profile of the same name (with a 1-star review average). Do you know what Indeed did next? They decided to MERGE the two profiles together, effectively forcing us to inherit 2 negative reviews that did not belong to us. I called and wrote Indeed several times to protest this egregious move and they flat out refuse to fix it even though they have acknowledged that the other Profile is/was not related to our Profile in any way, shape, or form. Now, they have irreparably tarnished our organization's online reputation by forcing our Review average to plummet, due to the addition of these invalid reviews. Employers, beware of doing business with this organization!
  • ignore
  • stonewall
  • make excuses
  • shirk responsibility
  • Give phones to the secret department that you say cannot be reached via telephone
September 13, 2022

Not As Good As It Seems

Michelle Melendez | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
We use Indeed.com for recruiting for our company. We are a small company and do not have a budget for recruiting nor a recruiter to assistance when position come up. Managers across the company use it as well as HR when trying to fill a position for any department when one becomes open.
  • cost
  • ease
  • speed
  • too many irrelevant resumes
Great if you have no money for recruiting and need to get a large amount of resumes. You need to have time to sort through the large bunch of resumes you are going to get usually half are not relevant even if you use questions to filter out the ones you don't think will qualify.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
We used Indeed.com to post jobs. It addressed the need to get more of a candidate pool for open requirements.
  • Job posting feature is easy
  • For basic jobs you get a good amount of applicants
  • It is all about the jobs
  • They could have a better pool of candidates
  • Many of the applicants are from other countries
  • The cost for the resume search products is not worth it
  • No return on investment
If you are looking for a job, Indeed.com has a lot of job postings that are great. If you are an employer looking for candidates, the pool is not recent or full of qualified candidates. The Indeed.com reps push really hard for you to sign up for their service but in the end there is no return on investment.
April 22, 2020

Free Candidates

Ryan Watson | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Indeed.com is the primary job posting source for the company outside of our careers site. We use job postings only, and do not subscribe to a resume search license.
  • High applicant volume.
  • Provide actual email addresses for applicants. Currently, Indeed uses their own email addresses that have a high rate of emails sent to spam or junk boxes.
  • Allow integration to ATS without consequences. If you don't use Indeed Apply and the Indeed platform for candidate management you will get significantly fewer applicants
  • Get rid of Indeed resumes. The formatting is awful and candidates don't even realize it.
Indeed is a necessary evil. The job postings do drive higher applicant volume than I've seen compared to other job boards, and that part is free, which is fantastic. If you recruit/hire a high volume of hourly workers, it definitely gets the job done. Where it can improve is usability. Indeed makes sure you can't funnel applicants to your own careers site, and if you do, you will get significantly lower applicant volume. The platform is an addition to your ATS, not something that can be integrated well and it adds several steps to your current recruiting process. The indeedmail.com email addresses it makes you use to contact the candidate are commonly flagged as SPAM, so in order to reach the candidates, you cannot rely on your email being delivered to the candidate.
Henry Faust | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use Indeed.com to recruit for IT Client openings such as developers, managers, etc. We use the candidates search tools and post all our openings.
  • Has a very simple process for candidates to post their resume
  • Search database has many candidates who do not use other job boards
  • Offer free job postings
  • No way of searching applicants resumes to bring up the most qualified. I have suggested that employers should be able to apply a boolean search string to the hundreds that apply, so they can narrow down & follow up with those who have the required skills. Without this, it is not practical to go through the time-consuming effort to notify rejected candidates. That frustrates candidates who never hear back, and employers who cannot click on and review the excessive number of folks who apply. Bad for everyone.
  • They do a terrible job in screening vendors who misuse the site and post fake resumes, duplicated under many names and locations. I have been reporting them for years, but those profiles remain.
  • Applicant dashboard does not list even the most basic information like their current job title, city is hit or miss, years of experience, if they can work on W-2, if they are willing to relocate, or what type of work authorization/ visa they need to work under. With only supplying the name, it is not enough information to decide who is worth clicking on to review or pursue.
  • The database search function does not allow selecting those who are applying themselves vs. those who are posted by some third party vendor. This is very important to know when you are emailing them vs. someone else.
  • Indeed.com has the potential to be a world-class job board to employers and job seekers, but is not making improvements/ tweaks in the most vital areas, and instead offers new features that are far less critical.
Well suited for searching the database for qualified resources, not well suited for those posting jobs. That is especially true if the job posted has a broader appeal, or applies to many job seekers, since it will attract hundreds that you will not have time to review. We have found that 1 in 20 are even qualified and have the basic requirements for what we post.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We are using Indeed.com company-wide at 13 locations and are able to get good traffic of candidates. Indeed.com has helped us in sorting out good candidates and reduces the time spent going through each resume.
  • Easy to use and manage
  • Reduces time consumption
  • Customer Service
  • Billing
Indeed.com works great most of the times but we did face some downtime. It is easy to use, and integration with HR system is great.
April 23, 2021

Indeed.com review

Score 6 out of 10
Vetted Review
Verified User
Incentivized
Indeed.com is a worldwide employment related search engine for job listings that provides service including job search, job trends, resume upload, storage and search, industry trends, salary search, job competition index and website forums. At our organization, we use it to post only the job postings related to United States.
  • Set of resumes.
  • Texting to candidate.
  • Predefined templates and packages.
  • Phone screen tends to land in applicants spam folder.
  • UI needs improvement.
Indeed is great for jobs within the area. We have used it to assist our users in looking for potential jobs, used it for my own job search, compare job descriptions and salaries when creating posting at our company. Well suited for locations where it's adapted a lot. In some countries, it may not be as popular as other job boards.
Art Stiefel | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We've used Indeed to help us find the right candidates to meet our team-building needs. The good thing that Indeed does is it provides us with a great database of potential candidates and we are able to find qualified candidates pretty quickly. In a fast-moving business environment these days it really helps to have a job-filling partner that we can rely on.
  • Indeed provides us with qualified candidates without having to do a lot of digging or wasting time.
  • The interface for setting up job postings is super easy to set up and use.
  • It's getting competitive in the job posting market and we are constantly getting pushed by other online job posting companies. I'd like to see more benefits of why we should work with Indeed over their competition.
  • I would like to see more updates to the platform on a more regular basis to stay ahead of the competition.
We have found that Indeed is pretty useful for any of the job postings that we have made over the years. Access to the account management interface is pretty easy and getting lots of resumes and applications makes decision making easy for us. Indeed has been perfect for most positions we need to fill. The only place where we see some weakness is for the high-level managerial roles we need to fill as those tend to be a much more intricate process.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Our org uses Indeed.com to post jobs and source potential candidates. We also utilize it to find similar job titles and postings to reassess our strategy.
  • Huge candidate base - about 50% of our candidates apply from Indeed.com.
  • Easy to use - Indeed scrapes postings from our ATS
  • Formatting of job posts does not translate well sometimes
  • Indeed.com doesn't have great search parameters to find candidates
Indeed.com is excellent for our candidate pool. It is really easy for our job posts to get scraped to Indeed and about half of our candidates come from Indeed. It's easy for candidates to use and apply. It is more difficult to source for candidates through Indeed; I think this could be built out a little more to make it easier for employers.
February 27, 2020

Indeed Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Indeed.com For our recruitment across multiple markets. We utilize this site as it is the most robust and most commonly used by the applicants in our field. It is being used in our entire organization. We also use it as a company profile for potential applicants to view.
  • Widely used by applicants in our field
  • User-friendly
  • Customer service
  • Pricing high to get jobs sponsored
  • Monthly budgets run out and jobs get taken off website
Indeed.com is well suited for posting jobs in multiple markets. It may be a little expensive if you don't have a high recruitment budget because a lot of companies utilize Indeed.com, so if you aren't sponsoring your jobs, your posting may be at the bottom. Applicants won't be able to see it as quickly as others.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Indeed is used to post jobs consistently.
  • Indeed is fantastic when hiring across state lines and for large-scale hiring.
  • Indeed has such broad reach due to how well known it is and ease of use for the employees who are applying for positions.
  • Indeed is free to post jobs, and we can promote the jobs for comparably a good deal to other job posting sites.
  • A lot of the same applicants apply over and over to the same job postings despite being rejected due to being unqualified for the position. This is particularly a problem when doing large-scale hires in one specific location.
  • Indeed has poor filtering and search capabilities for employers. As an employer on Indeed you deal with huge QUANTITY of applicants - which can be great but when looking for specific skillsets, it can be difficult to find the right applicants in such a large pool. For executive level positions, Indeed is not my preferred job positing site.
Indeed is absolutely the right choice when working within a budget and doing large-scale hiring for a company. Indeed is an inexpensive option and gets the job done. If you are looking for an executive-level position with specific requirements for your hire, Indeed may be more challenging to use secondary to the volume of applicants you may receive and therefore have to review.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use [Indeed.com] for all our new hiring. As a startup, we do not have an internal HR department or use a third party recruiting service. [Indeed.com] allows us to post jobs at a relatively affordable cost, have several algorithms that help weed out unqualified candidates, and it is well-known and one of the job boards of choice among the industry in the local area.
  • Quality of the candidate pool
  • Easy management of applicants
  • Screener questions and assessment testing
  • Screener questions don't automatically cut out unqualified candidates
  • Requires specific uses of words in title to show up on searches
  • Resume doesn't always automatically show up or require additional download
I would recommend [Indeed.com] to companies that are looking for entry- to mid-level employees. It has enough name recognition that candidates would check regularly during their job searches. However, the basic [Indeed.com] function is not niche-focused (e.g. jobs with highly specific function or technical skills) and one would have to weed through many candidates to find a handful of qualified ones. Therefore, I am not sure [Indeed.com] is right for companies with top level job openings or jobs that require high level skills.
Darian Rawson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
[Indeed.com] is one of the more focused talent finding and job finding solutions to find part time or full time employees. It provides good tools that are effective for job seekers to be alerted to new openings as well as for hiring managers to vet their applicants and find applicants. It works really well for all sides.
  • Focused and easy system
  • Clean UI without clutter
  • Doesn't feel like you are being oversold to promote postings to people who will not be qualified
  • Repetitive postings across other platforms
  • Too many emails
  • Sometimes conflicting and confusing overlapping services
[Indeed.com] is great because the focus is on finding openings or people rather than overcommunication, and there are additional features to help job finders filter out the hobs that will not be right for them or a good fit. Likewise for hiring it is really effective at whittling down applicants and keeping track.
April 22, 2021

Indeed for the win

Lori Riegel | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Indeed.com is used to post job openings at the five high schools operated in the greater Tucson area. That is how I found out about and applied for the position I have now. It was a great resource. I was able to submit my application, look at the job description, etc.
  • Compare job postings
  • Submit application
  • Search for jobs
  • Submit resume as a PDF
  • Track job applications
  • Better search engines
Indeed.com is helpful both from the point of view of an employer searching for applicants for a job posting and for a job applicant searching for positions to apply for. I found my current position through Indeed.com, and the process was user-friendly. I was able to see what I had applied for, bookmark positions I was interested in, etc.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We currently utilize Indeed.com to recruit for 100 skilled nursing facilities. I currently manage the Indeed.com subscription, and my recruiting team has full access to post jobs. Our facility HR has limited access, and they can contact candidates via email, but cannot post on their subscriptions.
  • Solid candidate flow.
  • Great customer service - they always make us aware of new offerings as soon as they are available.
  • Allows you to be very specific with what you are looking for by a variety of employment screening questions you can fill out.
  • The job posting process has become very tedious with additional information that is required I fill out and it is not even posted on the job posting itself.
  • Indeed.com assumes a salary range, which is posted on the job unless you go in and delete the range. Not once has their assumed salary range been anywhere close to accurate.
  • There is sometimes a considerable lag time between an applicant applying and an email being sent to my inbox notifying me of the applicant.
I think when it comes to staffing and filling open positions, they have the market cornered for the most part. I don't hear much of anything anymore about CareerBuilder.com or Monster.com. ZipRecruiter is the only other serious competitor it seems.
March 29, 2021

Indeed.com Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Indeed.com to post job listings for our Wendy's stores. It is great because we can add different users and contact info so that the store handles all the new hires without having to put a huge burden on HR. We as HR do create the job postings etc., but it is nice that the managers can screen/interview the employees for their stores accordingly.
  • Manager access
  • Different job postings
  • Easy to use software
  • For billing purposes, we have to allocate the labor for our finance team. It would be nice if they can give us a bill by store name instead of a whole total.
I think Indeed.com is great because we can turn job postings on/off with just a click of a button. It is easy to use for both HR & our hiring managers in the store. I think more people use Indeed in general so the candidate pool is bigger in my opinion.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Ideed is a unique tool to source candidates, especially for Administrative, Accounting/Financial, and Back Office roles. It's a great competitor of the typical job boards and resumes databases. It complements the other resources.
  • Unique job posting capabilities to explore additional services to source and pre-screen applicants to job postings!
  • You can search the resume and read the entire resume before messaging the candidate!
  • Ability to source using the job descriptions are a unique technique!
  • More flexibility for employers to see more contact information from applicants, i.e. make sure they provide phone numbers and eMail addresses when responding to job postings!
  • Screen candidates better for ones that are posted by staff augmentation organizations!
As mentioned before the unique methods to post jobs, ask screening questions of candidates, respond directly to the applicants, as well as the screening and sourcing support available.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I have been in the Human Resources/Staffing and Recruitment industry for over 20+ years. I LOVE INDEED! I have loved Indeed from the very 1st time I used it as a recruiter and as a professional seeking a new/better opportunity for myself. I am actually in my dream job because Indeed has kept up with me all these years. Indeed really gets it! I recruit High Volume Sales Professionals for the biggest home/and business security company in the U.S. I love how easy it is to edit/tweak and refine my postings as well as my candidate searches. Indeed is ALWAYS improving and they really listen to the need(s) of the user. Indeed always has their ear to ground; with the latest and greatest in user-friendly technologies and systems. There is no doubt in my mind why Indeed is Number 1 in the industry and always will be. I have access to all the major job-boards and Indeed is my go-to EVERY TIME! There is never a day that goes by that I can't find the most qualified and best suited candidates! By far, Indeed is SUPERIOR to the rest! Way to go Indeed! Thank you for your continued support and growth and always staying ahead of the competition. "When in need....trust Indeed!" ~ Carolyn Galardo, Sr. Talent Acquisition Specialist
  • Up-to-date candidate selection.
  • Timely notifications.
  • Ease of use.
  • I liked the old "dashboard" better.
Indeed really knocked it out the park with their "one stop shop" approach to recruiting! I can post, source and interview candidates without ever having to switch between screens. And Indeed really makes my record keeping effortless! Thank you Indeed!
Jesse Gessel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Indeed.com is being used by our entire organization. We are using it for hiring new employees and finding prospects. The accounting department, buying department, marketing department have been posting jobs and reviewing applicants from Indeed frequently for jobs posted. Our teams are small and have limited time and resources, that is why Indeed is a great option for our business. The startup mentally starts with using technology to leverage our needs versus man power and that is why Indeed is very valuable for us.
  • Easy to post positions.
  • Easy to get applicants.
  • Can look and feel redundant.
  • It is just a simple job search engine.
Indeed is clearly the best job board and job search engine at the current time and place. They are functional over 60 countries and demand the space from all in the job search business. It is best suited for big businesses because it has great reach to prospective applicants, Indeed gets the most organic traffic and paid traffic. If a company needs to hire an employee quickly, I would use Indeed over any other job board online.
Shanna Kostopulos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses Indeed to hire in-house employees for all departments. We also use Indeed to hire remote employees in other parts of the country. We screen potential applicants based on qualifiers that we specify then narrow them down with some of the different testing and communication features that Indeed currently offers.
  • Organizes applicants
  • Allows for multiple job postings at once.
  • Has a built-in scheduler for setting up interviews.
  • Can save templates for communication.
  • More flexibility in the interview scheduler other than 30 minute increments.
  • Make it easier to keep unqualified applicants from applying to positions.
  • Require applicants to provide key info on resumes.
  • Have a reminders feature to check listing and correspondence.
Indeed is great for finding employees with the exact traits you are looking for to fill specific positions. There are parameters that will show you which needs can be met by the applicants and how many years of experience they have in those desired fields. Because we offer at-home employment, we rely on the accuracy of this feature. We can link our applicants to quizzes to confirm they have Microsoft word experience or have proficient keyboarding skills, etc. If they don’t, then we can eliminate them from the hiring process sooner rather than later. Saves a lot of time.
April 20, 2021

Overall Convenient

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Indeed.com is used by my current company to primarily recruit for positions such as skilled trades and salary roles. We use it within the HR Department to recruit for any Departments within the plan that have opening such as those listed above.
It is so widely used by many talent pools which helps to reach many candidates.
  • Communication - Emails sent when candidates apply and message.
  • Ease of Posting - If you have a similar job posting from the past, you can easily use the same format which saves time.
  • Feedback - The options in regards to leaving feedback for candidates is great. There are 3 buttons-a check, question mark & X-to help you group candidates based on your initial thoughts. You can also add notes that only you and your team can see. I also like that it has the option for an auto-generated rejection message.
  • Curated Candidates - Although I think this was meant to help with candidate grouping, the recent update to add a "curated candidate" button is confusing. It often includes some of the same candidates in the regular list but it is confusing to toggle back and forth between the two.
  • Sales - The reps are constantly reaching out asking if we would like to purchase another one of their products. I understand why but it can be frustrating.
I think Indeed.com is well suited for salary roles and skilled trade roles. I think it is not really worth the money to post for general hourly roles because there are so many clicks and candidates that are just not suited for the positions. Salary and skilled trades are more difficult positions to fill so Indeed helps to reach a larger demographic with a higher chance for successfully filling the role(s).
April 21, 2021

Indeed Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
[Indeed.com] is being used by our HR dept to search for qualified talent. It is not used across the whole organization but it is used for all open positions across organization.
  • Job posting
  • Resume Search
  • Some features are not user friendly
[Indeed.com] is well suited for any organization with hiring needs. Sometimes the cost of sponsorship is a bit pricey.
April 21, 2021

Indeed.com Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I used Indeed.com to post all job openings across the organization. Not only do I like the fact that I can post job free of charge or elect to make them more noticeable by paying a fee, I love the fact that Indeed archives my postings and applicants so I don't have to, right away.
  • Easy to use format
  • Rep calls you to make sure you're maximizing your dollars.
  • offers assessments
  • none to list at this time
I do like the analytics Indeed now provides. I'm still learning about Indeed's new features, so I don't have much to offer here.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Indeed.com to screen candidates and look for a diamond in the rough when it comes to new employees. Unemployment is low right now and finding a good match is becoming harder and harder so the potential to find someone on any job board is worth the risk of spending time there. It is just an HR used function at our company. Very frequently we will use it to send candidates an initial note as sort of s screening to see if they are real users or are actively interested in changing their role.
  • Indeed.com is well known; thus has a very large pool of candidates.
  • With the web site being around longer than most of the other competitors, we can count on most of the features being mature and usable.
  • Standard listings are free so it allows us to casually look for someone without any expenditure.
  • They have a great desktop/mobile job alerts function which gets our jobs out to more candidates.
  • Indeed.com tends to have a lot of fake listings or listings which overstate a role and that drives some users away from using the service.
  • Indeed.com's aesthetics are a bit dated so although the web sites functions are mature they also are a bit bland....if that matters to someone.
  • They seem to try and push the sponsor (cost to you) job lists a bit strong.
Indeed.com is well suite for a small to medium business that wants to manage their own hiring but is spread thin in the HR Department. It is much cheaper than hiring a head hunting firm and allows you to run your own hiring campaigns. Companies that either do not have an HR department or have extra resources in HR can probably do their campaigns in a more efficient way than Indeed.com.
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