TIBCO Jaspersoft

TIBCO Jaspersoft Reviews

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Reviews
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December 05, 2018

Embedded BI for All

Ashley Lee | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
They have a great customer support ticketing system in which they always respond same-day. They offer conference calls with srcreensharing as well in order to better understand your issues.
I wish that the lower level support access came with more than just 12 cases per year though as this makes us less likely to reach out for questions on things that we then instead try to solve ourselves which results in loss of time in trying to acquire new features and or solve a problem.
Gerald Meachem | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Support has been very responsive, and very helpful in my experience. They are quick to respond initially and quick to respond to followup questions/information. They provide solutions or workarounds quickly. If the answer is a "working as designed" sort of response, they provide a very thorough reason why. The support portal is easy to use.
Craig LaValle | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
They have been very responsive to our questions and concerns. Sometimes, though, I feel like they ask for a bit too much information for the problem at hand.
Davide Marzucco | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We have been several times in the need of support from Tibco, mostly to setup and fine tune the production environment, and every time their support was always willing to help. Whenever the issue was complex, and eventually due to customizations done by us at their software, we can anytime reach to our Customer Success Manager, who is available to enter and contribute into our internal discussions with all our teams, so to be involved in our product implementation roadmap, and connecting back to Tibco support team, to provide clarity on our needs and deadlines. The result is our requests get resolved brilliantly.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I am giving it a 10 because I like Jaspersoft. However, I really haven't had a need to "get support". Never really had a problem with it. :) I've made hundreds of reports, including ones with sub-reports. We've done schedules, dashboards, ad-hoc, manual JRXML editing and all that. We've been through a handful of version upgrades as well. Never needed to get tech-support. :/
March 03, 2018

About Jasper

Milan Paunovic | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Good looking reports are hard to develop, I personally didn't have problems with learning but I see that other had those problems and they are developers that are more used to Microsoft products, and didn't have experience with Eclipse. Not satisfied totally with support we had few problems, and questions after training, but didn't have answers and feedback. Community is not that big, you will not be able to find solutions for your problems.
Rob Williams | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
Japsersoft provides competent support professionals who are experts with the software and the environments in which it is deployed resulting in rapid solutions to support request.
Score 9 out of 10
Vetted Review
Verified User
Review Source
I ALWAYS get a response from the Tibco support team and they always offer a solution or develop a solution and then offer it. I definitely feel like my issues are important to Tibco and they work diligently to resolve them and ensure I am satisfied with the result. This is support beyond what I typically expect in the software industry.
Robert Mills | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
I've had several issues using and implementing Jaspersoft over the last year. I've run into unique situations and strange bugs that seem to make no sense. Every time I've run into a brick wall on how to fix my issue, I've been able to create a support case with Jaspersoft and have a representative helping me within minutes. They've all been very knowledgeable about their product and every single issue I've had has been resolved. Granted, some of the issues took some creative solutions, but at the end of the day, I have a production environment that runs well and I know that if I run into any future issues, I'll have the assistance I need within minutes, not days.

TIBCO Jaspersoft Scorecard Summary

Feature Scorecard Summary

BI Standard Reporting (3)
76%
7.6
Pixel Perfect reports (82)
76%
7.6
Customizable dashboards (83)
74%
7.4
Report Formatting Templates (80)
79%
7.9
Ad-hoc Reporting (3)
69%
6.9
Drill-down analysis (83)
74%
7.4
Formatting capabilities (91)
70%
7.0
Report sharing and collaboration (75)
64%
6.4
Report Output and Scheduling (5)
81%
8.1
Publish to Web (70)
90%
9.0
Publish to PDF (94)
87%
8.7
Report Versioning (55)
73%
7.3
Report Delivery Scheduling (77)
75%
7.5
Delivery to Remote Servers (58)
80%
8.0
Data Discovery and Visualization (2)
70%
7.0
Pre-built visualization formats (heatmaps, scatter plots etc.) (68)
66%
6.6
Location Analytics / Geographic Visualization (51)
74%
7.4
Access Control and Security (4)
89%
8.9
Multi-User Support (named login) (89)
92%
9.2
Role-Based Security Model (87)
93%
9.3
Multiple Access Permission Levels (Create, Read, Delete) (83)
97%
9.7
Single Sign-On (SSO) (69)
74%
7.4
Mobile Capabilities (4)
70%
7.0
Responsive Design for Web Access (55)
66%
6.6
Dedicated iOS Application (27)
70%
7.0
Dedicated Android Application (25)
80%
8.0
Dashboard / Report / Visualization Interactivity on Mobile (40)
65%
6.5
Application Program Interfaces (APIs) / Embedding (6)
79%
7.9
REST API (76)
79%
7.9
Javascript API (59)
79%
7.9
iFrames (52)
72%
7.2
Java API (51)
87%
8.7
Themeable User Interface (UI) (54)
71%
7.1
Customizable Platform (Open Source) (56)
83%
8.3

What is TIBCO Jaspersoft?

Jaspersoft is a Business Intelligence suite that brings users worldwide more timely, actionable data inside their apps and business processes, through an embeddable reporting and analytics. The vendor says Jaspersoft is a cost-effective platform, and its goal is to help users make better decisions faster.

TIBCO Jaspersoft Features

BI Platform Features

  • Supported: Administration via Web Interface
  • Supported: Live Connection to External Data
  • Supported: Snapshot of External Data
  • Supported: OLAP (Pre-processed cube representation)
  • Supported: ROLAP (SQL-layer querying)
  • Supported: Multi-Data Source Reporting (Blending)
  • Supported: Data warehouse / dictionary layer
  • Supported: ETL Capability
  • Supported: ETL Scheduler

Supported Data Sources Features

  • Supported: MS Excel Workbooks
  • Supported: Text Files (CSV, etc)
  • Supported: Oracle
  • Supported: MS SQL Server
  • Supported: IBM DB2
  • Supported: Postgres
  • Supported: MySQL
  • Supported: Cloudera Hadoop
  • Supported: Hortonworks Hadoop
  • Supported: EMC Greenplum
  • Supported: IBM Netezza
  • Supported: HP Vertica
  • Supported: ParAccel
  • Supported: SAP Hana
  • Supported: Teradata
  • Supported: Salesforce
  • Supported: SAP
  • Supported: Google Analytics

BI Standard Reporting Features

  • Supported: Pixel Perfect reports
  • Supported: Customizable dashboards
  • Supported: Report Formatting Templates

Ad-hoc Reporting Features

  • Supported: Drill-down analysis
  • Supported: Formatting capabilities
  • Supported: Report sharing and collaboration

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Output Raw Supporting Data
  • Supported: Report Versioning
  • Supported: Report Delivery Scheduling
  • Supported: Delivery to Remote Servers

Data Discovery and Visualization Features

  • Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
  • Supported: Location Analytics / Geographic Visualization

Access Control and Security Features

  • Supported: Multi-User Support (named login)
  • Supported: Role-Based Security Model
  • Supported: Multiple Access Permission Levels (Create, Read, Delete)
  • Supported: Report-Level Access Control
  • Supported: Table-Level Access Control (BI-layer)
  • Supported: Field-Level Access Control (BI-layer)
  • Supported: Single Sign-On (SSO)

Mobile Capabilities Features

  • Supported: Responsive Design for Web Access
  • Supported: Dedicated iOS Application
  • Supported: Dedicated Android Application
  • Supported: Dashboard / Report / Visualization Interactivity on Mobile

Application Program Interfaces (APIs) / Embedding Features

  • Supported: REST API
  • Supported: Javascript API
  • Supported: iFrames
  • Supported: Java API
  • Supported: Themeable User Interface (UI)
  • Supported: Customizable Platform (Open Source)

Additional Features

  • Supported: Multi-tenancy
  • Supported: Audit Logging

TIBCO Jaspersoft Screenshots

Report DesignAd-hoc ReportingMobile ReportingDashboard

TIBCO Jaspersoft Video

TIBCO Jaspersoft Product Overview

TIBCO Jaspersoft Downloadables

TIBCO Jaspersoft Integrations

TIBCO Jaspersoft Competitors

TIBCO Jaspersoft Pricing

TIBCO Jaspersoft Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, Spanish, German, French, Portuguese, Chinese, Japanese, plus the ability to add additional languages

Frequently Asked Questions

What is TIBCO Jaspersoft?

TIBCO Jaspersoft is an embedded business intelligence suite designed to be built-into SaaS products as an integrated reporting engine. It provides reports and dashboards for customer-facing applications without requiring app developers to build their own reporting engine.

What is TIBCO Jaspersoft's best feature?

Reviewers rate Multiple Access Permission Levels (Create, Read, Delete) highest, with a score of 9.7.

Who uses TIBCO Jaspersoft?

The most common users of TIBCO Jaspersoft are from Mid-size Companies and the Computer Software industry.