Good solution for those requiring tight integration or near-open source flexibility.
Updated October 09, 2018

Good solution for those requiring tight integration or near-open source flexibility.

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

Jaspersoft Professional Edition

Overall Satisfaction with TIBCO Jaspersoft

Pros

  • Flexible visualisation
  • Deep integration with wider software product
  • Highly customisable

Cons

  • Not as polished as higher end BI solutions
  • Product development and support responsiveness can be sluggish
  • Commercial/account management contacts dont add value
More flexible than Qlik, easier to integrate and cheaper to run.
Less polished and ultimately capable than Tableau, but more flexible commercially and technically.
In terms of commercials and support, easier to deal with than either Qlik or Tableau.
A good BI visualization solution where you need a balance between powerful functionality and detailed customization. Good breadth of functionality (canned reports, self-service etc).

Jaspersoft Feature Ratings

BI Platform ()
Not Rated
Supported Data Sources ()
Not Rated
6.0
Pixel Perfect reports
Not Rated
Customizable dashboards
5
Report Formatting Templates
7
6.7
Drill-down analysis
6
Formatting capabilities
8
Report sharing and collaboration
6
7.0
Publish to Web
7
Publish to PDF
7
Report Versioning
Not Rated
Report Delivery Scheduling
Not Rated
Delivery to Remote Servers
Not Rated
7.5
Pre-built visualization formats (heatmaps, scatter plots etc.)
8
Location Analytics / Geographic Visualization
7
7.3
Multi-User Support (named login)
7
Role-Based Security Model
7
Multiple Access Permission Levels (Create, Read, Delete)
7
Single Sign-On (SSO)
8
Not Rated
Responsive Design for Web Access
Not Rated
Mobile Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated
7.7
REST API
7
Javascript API
8
iFrames
8
Java API
7
Themeable User Interface (UI)
8
Customizable Platform (Open Source)
8

Support and Training

Support is pretty good, sometimes have had to escalate to get to the bottom of more complex or urgent issues, but generally issues are well tracked and comprehensively dealt with.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Support understands my problem
Support cares about my success
Slow Initial Response
  • Implemented in-house
  • Third-party professional services
  • TIBCO professional services
na
Our integration requirements were complex, but Tibco were able to find a way for us to get things working. The open source nature of the product makes this easier to an extent.
  • Online training
Training was adequate but required an investment of effort on our part.
Again, the open source and community background of Jaspersoft make answers and information relatively easy to find on line.

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