TrustRadius Insights
Loom is highly versatile and serves a range of valuable use cases for individuals and teams. Many users have found Loom particularly …
Starting at $8 per month
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What is Loom?
Loom is a screen recorder for Chrome, Mac, Windows, and iOS from the company of the same name in San Francisco, presented as quick to install, easy to use, and boasting a functional free edition.
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Pricing
Business
$10
Cloud
per creator/per month
Starter
Free
Cloud
Enterprise
Custom Pricing
Cloud
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.loom.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $8 per month
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Loom?
Loom is an async video communication platform for work. Built for simplicity and speed, the user can record, share, and interact with video messages to move work forward.
Loom allows users to express thoughts at work in less time, sharing quick feedback, or deep communication. Viewers can interact, comment, and respond to videos, to create an instant human connection.
Loom boasts over 14 million people across 200,000 companies as users, who communicate faster with async video. From HubSpot, to Atlassian, to Netflix, Loom aims to be the screen recording and collaboration tool of choice for top companies and small businesses alike.
Loom Features
- Supported: Record your screen, camera, microphone, and internal audio
- Supported: Works on Chrome, Desktop, and mobile
- Supported: Automatically save videos to the cloud and share them instantly with a link
- Supported: Leave time-based comments and emoji reactions & get notified when someone views, reacts, or comments on your video
- Supported: Choose who can see your video with security and access controls
- Supported: Edit and trim your video using the Loom web app
- Supported: Adjust video playback speed
Loom Screenshots
Loom Video
What is Loom?
Loom Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
Loom is a screen recorder for Chrome, Mac, Windows, and iOS from the company of the same name in San Francisco, presented as quick to install, easy to use, and boasting a functional free edition.
Loom starts at $8.
Reviewers rate Usability highest, with a score of 10.
The most common users of Loom are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Loom is highly versatile and serves a range of valuable use cases for individuals and teams. Many users have found Loom particularly beneficial when they need to create quick and focused 'how-to' videos with time-sensitive requirements. It has proven to be an effective tool for creating training and support videos for customers, as well as facilitating collaboration within teams. One of the key advantages of using Loom is that it simplifies communication by allowing users to record video messages, eliminating the need for lengthy email chains and fostering more personalized and humanized communication. This feature has been especially valuable in enabling collaborative feedback, as team members can record their screens and provide verbal feedback on design elements or document drafts. Furthermore, Loom has been widely used to simplify communication with clients and both internal and external teams when conveying detailed information or navigating complex tools or products. By offering the ability to capture short product tours, communicate with prospects, and document bugs, Loom enables users to create shareable and downloadable videos that showcase processes, workflows, or issues encountered. This not only saves valuable time but also enhances visual communication, making it easier for all stakeholders to understand and address problems effectively. Additionally, Loom streamlines communication with team members, clients, and partners by eliminating the need for lengthy emails and reducing the chances of misunderstandings. As a tool essential for running businesses effectively, Loom allows for quick sharing of videos with clients and team members alike. It has proven invaluable in training new employees since they can watch videos at their own pace while benefiting from transcribed text and other features. Moreover, Loom significantly impacts business efficiency and productivity by enabling effective work without constant meetings. The software's versatility is evident in its widespread usage across various scenarios such as generating marketing materials, creating customer tutorials, facilitating internal communication, particularly when meetings are not necessary or asynchronous communication is preferred. For sales teams working across different time zones and verticals, Loom provides a valuable platform for delivering information to partners and prospects. With Loom's ability to visually demonstrate step-by-step processes, it solves problems more effectively than text-based communication, making it an indispensable tool for sales enablement. It is also frequently used for recording and sharing screen capture videos to support development processes, provide feedback, and design game mechanics. In conclusion, Loom has become a go-to solution for many users due to its ability to streamline communication, save time, enhance visual understanding, and empower effective collaboration. The diverse range of use cases span from training employees and creating customer tutorials to supporting development processes and sales enablement. Loom is also highly valued for its ability to save users significant amounts of time by allowing for quick web-based screen sharing and eliminating the need for lengthy emails or voice messages. Another important use case of Loom is training clients on specific tasks and demonstrating project results. With Loom, users can easily share information in a more maneuverable and efficient way, providing a seamless experience when disseminating knowledge. This has proven to be especially beneficial for businesses that rely on effective communication with clients and partners. Overall, Loom has a significant impact on productivity and efficiency in various industries. Its versatility allows it to be utilized in different contexts, whether it's creating training materials, simplifying communication, providing feedback, or showcasing processes. Users find that Loom's features address their specific needs and help them overcome challenges more effectively than traditional forms of communication. With its ability to capture and share visual content seamlessly, Loom proves to be an indispensable tool for enhancing collaboration, improving understanding, and saving valuable time for individuals and teams alike.
Convenient Integration: Many users have found the integration of the Loom extension into Chrome to be extremely convenient, allowing for fast and almost automatic screen recording with options to capture audio and video camera.
Well-Executed Organizing System: The online organizing system for videos in Loom is well executed according to users. They appreciate the ability to create folders and move related videos into those folders, making it easy to access and manage a large number of videos efficiently.
Easy Access to Video Tools: Users have praised Loom for providing easy access to video tools through the browser extension. They mention that there are multiple tools available for customizing what to record, such as capturing a single window or the entire desktop, as well as editing functionality for removing errors or unnecessary sections from recorded videos.
Limited video editing abilities: Some users have mentioned that Loom lacks advanced video editing abilities and titling features, which may limit its usefulness for those who require more control over their video production. This limitation has been raised by multiple reviewers.
Excessive notifications during setup: The notifications and communications from Loom during the initial setup have been described as excessive by some users, potentially causing annoyance or distraction. Several reviewers have expressed this concern.
Lack of customization options: Users have suggested that Loom could benefit from offering more customization options, such as a frame selection tool to customize the recording space more precisely. This suggestion has been made by multiple users.
Attribute Ratings
Reviews
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August 21, 2023
Loom is the best for remote teams!
Score 10 out of 10
Vetted Review
Verified User
Loom is a great tool to provide specifics in any communication while still keeping it asynchronous. We are a remote company and we believe time is valuable Loom is a great solution that falls in the middle of written vs live meetings. It allows us to provide details, share screens, and leave a record of the information so people can go back on their own time. Loom really became a key tool in our day to day
Score 10 out of 10
Vetted Review
Verified User
I am a Senior Sales Rep for a boutique higher ed publisher. I use Loom to educate prospects and clients, as well as sell to them. I create general videos for use in campaigns or just as helpful "info" links. I create personal looms to answer specific questions professors ask, do demos and basically conduct sales business when a prospect either can't meet or I'm trying to re-engage interest. I also use Loom internally on occasion to support some of my leadership responsibilities within the sales team, ie showing the raffle winner for a participation meeting or showing another rep how to do something.
June 29, 2023
Love love LOVE Loom.
I’m a web design educator and entrepreneur and use look literally every day. I use it to quickly share my screen and record educational videos for my students, content for social media, or how-to videos for my VA and team. It saves me so much time and keeps all my processes so organized. I have a separate Loom folder for each client or category, which means I can share a collection of videos with people quickly and easily. I also love the quick embedded gif-sharing feature, and the new AI title and description generation is awesome!
I have been using Loom the past two years for my bookkeeping business. It has been an excellent tool to show video of my desktop to go over clients' files to give them in-depth personalized instruction on their financial software. Prior to using Loom, I would have to do screen shares for clients in order for us to be on the same page, which could be time consuming. Now, I'm able to record at my leisure and send my clients a link for them to view on their own time. This has been a game changer for my business. My productivity levels are much higher now that I have added Loom to my tech stack.
With a (mostly) remote team, Loom is a must-have to collaborate and communicate. Loom enables our team to record videos to share updates, explain complex concepts, or provide feedback, eliminating the need for lengthy email threads or scheduling multiple meetings. This is especially helpful for the different timezones that we have, with marketing spread across East & West Coast USA, Europe, and now New Zealand and Australia.
I present my proposals and also my work to my clients via Loom (since my customers are all over the world). By doing it this way, they have a clear understanding of what it involves, and It is more engaging.
This is a great and simple tool for recording videos. It helps to share product ideas among the team to move faster around possible new developments. Create videos for internal training for different company areas before and after releases. And to share bugs with the different teams to help them get solutions faster.
June 23, 2023
Great little tool
We use Loom to make screen recordings for software tutorials and user issues for troubleshooting. As a mostly remote team this helps to address problems while cutting down on meetings.
June 23, 2023
Loom - is it for you?
Loom is used as a video explanation tool to send video messages on projects, updates, and even create welcome messages for prospect. It has helped to impact our business efficiency and increased the our productivity as a company as it allows us to work at a more effective level without having to get on constant meetings to give updates
June 22, 2023
A Loom is Worth a Thousand Seconds
Streamlined Communication: We use Loom to record video messages, which are then shared with the team. This has replaced lengthy email chains and has facilitated more humanized communication. Team members can view these messages at a time that best suits their schedule, ensuring that no one misses out on important information due to time zone differences.
Collaborative Feedback: Our design and content creation process often requires iterative feedback. With Loom, team members can record their screens and provide verbal feedback on design elements or document drafts. This visual and auditory feedback is far more effective than written comments and expedites the revision process.
Collaborative Feedback: Our design and content creation process often requires iterative feedback. With Loom, team members can record their screens and provide verbal feedback on design elements or document drafts. This visual and auditory feedback is far more effective than written comments and expedites the revision process.
October 14, 2022
Best Tool for Coaching and Tutorials
Score 10 out of 10
Vetted Review
Verified User
Our organization currently uses Loom to generate marketing materials, customer tutorials, and internal communication that does not necessitate a meeting or is better executed asynchronously. It fits a niche for us but does so incredibly well. In the past, I have also used Loom as part of a coaching program to teach specific lessons and provide re-watchable resources for students, and to facilitate a more intuitive onboarding process for incoming clients.
May 24, 2022
Loom- the perfect prospecting tool
I use Loom for reach outs often. Having a tool to quickly record a screen and a video of myself to create a personalized message for my prospects has increased my connection rate significantly. I also use Loom to send internal updates to my team and see other teams doing the same thing. The Loom extension is also great for quickly starting a video without thinking twice.
May 03, 2022
Perfect Video Communication tool
We use Loom to simplify some communication with our clients and our internal and external teams. Any feedback, bug, issue, etc. we need to communicate to our stakeholders, which needs a lot of written text or other formatted media, is done using videos with talk-throughs via Loom. We also use Loom to provide video guides to our clients to navigate any tool or product.
May 30, 2021
Loom is one of the most valuable, frequently-used apps in my arsenal! A TOTAL MUST for any business!
Instead of typing emails or tasks to my team, I try as often as possible to create a quick screencast video and send a link to watch it. This saves me so much time typing out long emails and it eliminates the chances of misunderstandings in the communications because I can talk through and show what I mean instead of praying that if I just type enough of an explanation the recipient will understand me precisely. There are a plenty of good screencast video apps out there and we’ve tried most. But we use Loom around here because it’s the best. It lets you combine video of yourself speaking in the corner with the screen if you like, take still screenshots and (MUCH more).
If I had to guess this gives me back an extra 3-4 hours of time each week.
If I had to guess this gives me back an extra 3-4 hours of time each week.
May 26, 2021
Loom it to me!
I use Loom to document support issues, features and communicate effectively via a video. I will often record help and how-to clips to send to prospects or internal teammates. Loom is easy to use and share it also a convenient set of tools for highlighting what I am doing on screen.
I use Loom several times a week to send videos to my clients and team members. There is no way that I could run my business without it.
Loom allows me to quickly share detailed information and tutorials with people while working remotely. It has been incredibly helpful when training new employees, because they can watch the video at their own pace (speed it up, pause it, read the transcribed text, etc).
Loom allows me to quickly share detailed information and tutorials with people while working remotely. It has been incredibly helpful when training new employees, because they can watch the video at their own pace (speed it up, pause it, read the transcribed text, etc).
May 25, 2021
Loom- best video screen grab tool that exists
I use [Loom] to capture short product tours and send to clients. It is also useful in asynchronously communicating with prospects without having to get on a meeting. I've seen [Loom] being used by my team members for similar reasons, other team members in tech and QA for capturing product bugs.
Loom is a very simple and convenient way to create training videos for new staff. We also use it to record internal procedures and demonstrations. A very simple tool to document the back-end of the business that makes it easy and quick to update procedures and processes in our business.
March 30, 2021
Loom will make your business bloom
Score 9 out of 10
Vetted Review
Verified User
Loom is being widely used across the organization, but also for external communication when video messaging would be needed. We use it anytime we want to record a short video describing a problem, or if we want to walk someone through a process, and when we need to simultaneously convey a computer screen and one's voice.
January 22, 2020
Every organization can use Loom!
I use Loom as a product manager to record tours through products that I like. I also use it to record website tours, software training for others and myself, feedback videos, and all sorts of other uses. Loom is such a versatile tool that it is indispensable.
January 19, 2020
Loom: Become a Customer Care Guru
Loom helps us provide video screen capture of workflows or issues in the product for both QA and current users/customers of our product. The shareable link it creates provides easy access along with microphone capture to aid in live commentary for these screen captures.
December 20, 2019
Save yourself so.much.time!!!
Our team is small and we are all remote. This requires us to pay extra attention to communication and documentation. We primarily use Loom to record our work processes so we can cross-train and bring on new staff. Instead of having one person schedule time on the busy calendar every time someone needs to learn how to do something, we now have a Loom video for them to watch. It means that our team can quickly adapt and pass tasks around with minimal training. Even better, the video is recorded when someone is already doing the task so it's really 2 birds with 1 stone. In terms of employee training and business operation documentation, Loom is invaluable.
December 17, 2019
Zoom to Loom - Great resource!
Most of our sales team uses Loom in some capacity to deliver information to our partners and prospects. This can be useful for us as we represent accounts across multiple verticals and time zones. Sometimes our pitches or demo walk-throughs cannot be done in person or in a live web conference, so recording through Loom has been an incredible benefit for our team.
October 25, 2019
No-nonsense screen recording software to get the job done fast!
I use Loom both for my business and personally any time I need to record a screen-share. Often, I'll get questions from clients, etc, that would take a long time to write out instructions for, so Loom allows me to quickly and visually show a step-by-step process. It's much more effective than communicating by text alone and it solves problems in one response rather than an email chain.
Loom is used to record and share screen capture videos in a quick way to support our development processes. The videos are recorded by revisors of game design mechanics to capture the feedback in video and audio as they play our game that is in development. The video stays in the Loom cloud platform, and is shared by one of our project management tools.