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A Loom is Worth a Thousand Seconds
June 22, 2023

A Loom is Worth a Thousand Seconds

Jason Rutel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Loom

Streamlined Communication: We use Loom to record video messages, which are then shared with the team. This has replaced lengthy email chains and has facilitated more humanized communication. Team members can view these messages at a time that best suits their schedule, ensuring that no one misses out on important information due to time zone differences.
Collaborative Feedback: Our design and content creation process often requires iterative feedback. With Loom, team members can record their screens and provide verbal feedback on design elements or document drafts. This visual and auditory feedback is far more effective than written comments and expedites the revision process.

  • Asynchronous communication
  • Visual communication allowing me to show exactly what I'm talking about
  • New AI features automatically summarizing and titling the loom video
  • Easy to share with others and it's instantly online.
  • I'd like Loom to able to organize my videos better for my organization
  • I'd like the mobile app to become more streamlined and effective
  • Quick and easy video recording that's instantly shareable
  • Ability to embed the loom video online for others
  • Commenting and interaction on the video
  • It's reduced meetings dramatically
  • It's clarified client communication
  • It's added value to proposals
I tried other solutions for video feedback and none of them could match how quick and easy the video recording and sharing is on Loom. Also the consistency of the recordings and reliability is crucial.

Do you think Loom delivers good value for the price?

Yes

Are you happy with Loom's feature set?

Yes

Did Loom live up to sales and marketing promises?

Yes

Did implementation of Loom go as expected?

Yes

Would you buy Loom again?

Yes

Where Loom is Well Suited:

Creative Brainstorming: Sometimes I need to get my team's creative juices flowing. I use Loom to share an impromptu brainstorming session where I visually map out ideas on a whiteboard. It's golden to get everyone on the same page and have them contribute their own sparks.

Client Milestone Updates: We hit a big milestone in a project and I want to share the excitement with the client. I record a brief Loom video capturing the key achievements, our team's enthusiasm, and a sneak peek at what’s coming. Clients adore this personal touch, and it helps strengthen our bond.

Quick Technical Troubleshooting: One of my team members is stuck on a technical issue. Rather than doing the back-and-forth via email or chat, I use Loom to quickly showcase how to solve the issue while narrating the steps. Saves a ton of time and frustration.

Where Loom is Less Appropriate:

Sensitive Feedback or Discussions: Sometimes, there's a need for sensitive feedback or discussions with a team member. In these cases, Loom might not convey the right level of empathy or enable the interactive dialogue needed. A live video call or an in-person meeting is more appropriate.