Loom vs. Soapbox

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Loom
Score 9.2 out of 10
N/A
Loom is a screen recorder for Chrome, Mac, Windows, and iOS from the company of the same name in San Francisco, presented as quick to install, easy to use, and boasting a functional free edition.
$8
per month
Soapbox
Score 8.0 out of 10
N/A
Soapbox from Wistia is a free Chrome extension that provides screen and video capture and sharing designed to produce quick walkthrough and explanatory videos, content marketing vids or vlogs, or customer stories, with additional features on paid plans, and integration with Wistia for Marketing.
$300
per user/per year
Pricing
LoomSoapbox
Editions & Modules
Business
$10
per creator/per month
Starter
Free
Enterprise
Custom Pricing
Solo
$300
per user/per year
Free
Free
Teams
Contact sales team
Offerings
Pricing Offerings
LoomSoapbox
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
LoomSoapbox
Considered Both Products
Loom

No answer on this topic

Soapbox
Chose Soapbox
In terms of usability, Soapbox trumps Loom, Vidyard, and the recently released Drift Video. I'll be honest -- the integrations and live chat functions on Drift Video are attractive, but I still prefer the simplicity of Soapbox.
However, reliability is where Soapbox could …
Top Pros
Top Cons
Best Alternatives
LoomSoapbox
Small Businesses
Sendspark
Sendspark
Score 10.0 out of 10
Sendspark
Sendspark
Score 10.0 out of 10
Medium-sized Companies
Snagit
Snagit
Score 9.1 out of 10
Loom
Loom
Score 9.2 out of 10
Enterprises
Snagit
Snagit
Score 9.1 out of 10
Snagit
Snagit
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LoomSoapbox
Likelihood to Recommend
9.6
(36 ratings)
8.5
(2 ratings)
Usability
10.0
(3 ratings)
-
(0 ratings)
Performance
10.0
(2 ratings)
-
(0 ratings)
Support Rating
8.9
(7 ratings)
8.5
(2 ratings)
Ease of integration
8.1
(2 ratings)
-
(0 ratings)
User Testimonials
LoomSoapbox
Likelihood to Recommend
Loom, Inc
Loom is a must, I am not sure how many other tools like this one there are but Loom really becomes a key player in a team collaboration, specially if that team collaborates remotely or internationally. You can use the video links to embedded these in other places or downloadthem for editing
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Wistia
Soapbox is excellent for meeting management - it helps propose an agenda and questions to kick off one on ones. This is very helpful for managers who need a little nudge when asking the right questions to move the meeting forward. This is where the Soapbox structure serves well. If you need more complex software to handle custom processes, you may need to look elsewhere.
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Pros
Loom, Inc
  • Loom is valuable for creating video tutorials and onboarding materials.
  • It allows trainers to record step-by-step instructions, share best practices, and provide visual demonstrations, facilitating the learning process for new employees or team members.
  • Sales teams can create personalized video pitches or product demonstrations to engage prospects effectively.
  • Collaborating between timezones and replacing meetings/ emails with quick videos.
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Wistia
  • Beautiful user interface -- an absolute delight to use.
  • Editing options are easy and useful options within the web-app editor.
Read full review
Cons
Loom, Inc
  • The still screenshot feature should let us edit/mark up the images.
  • I work on 3 X monitors and the desktop version of Loom still can't seem to know that I always want to record on the screen from which I open the app. Short of that, it should ask us what screen we want to record on instead of making us catch the fact that it's set to record on some other screen. This causes me to have to stop the recording and restart because it was recording the wrong screen.
  • You can't yet transfer a video seamlessly between workspaces. This causes you to have to download and then re-upload to the other workspace if you happen to work for numerous companies using Loom.
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Wistia
  • Lacks ability to give surveys
  • Lacks robust features
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Usability
Loom, Inc
It's dirt easy for the one thing it does exceptionally well. If you think, "hmmm, I should make a quick screen capture of this thing on screen, you can start recording in seconds with almost no additional effort." Once you're done, the recording is automatically uploaded to your account site, and automatically creates a URL you can copy and share with your target audience. From IDEA to EXECUTION to DISTRIBUTION is literally seconds.
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Wistia
No answers on this topic
Performance
Loom, Inc
Loom is one of my favorite solutions and I've been a raving fan since they first launched. The value of quickly sharing videos in seconds is amazing. Our customers love it so much that they have even downloaded the Loom Chrome extension for their own use with their clients! It's so simple, and nothing else compares or competes.
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Wistia
No answers on this topic
Support Rating
Loom, Inc
I use Loom for simple tasks. Never used customer support really. It's so simple to use. I haven't had any real issue with Loom which would require customer support to help me out. So I just put 5 because I don't know if the customer support is good or bad since I never used, so I'm kind of neutral.
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Wistia
We haven't had the chance to reach out to Wistia about Soapbox support, but I know Wistia (as a brand) is epic on all fronts -- sales, marketing & support. So if I had the need to reach out, I'm sure I'd get a reply in a prompt and satisfactory manner.
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Alternatives Considered
Loom, Inc
When we evaluated the alternatives, Loom was by far the most advanced tool, with multiple types of integrations. Additionally, Loom also provided a Free plan, which made it easy to consider as an alternative. Vidyard and similar tools integrated better with certain other tools (Vidyard + HubSpot), but Loom had better overall integrations with most tools we use.
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Wistia
Where Zoom and GoToMeeting focus on the meeting itself, Soapbox goes more in-depth and gives the structure that a lot of managers are looking for. In my case, it was the question prompts, shared meeting notes, and meeting feedback that provided the most value. Seeing changes to agenda and notes in real-time is also very helpful.
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Return on Investment
Loom, Inc
  • Loom has increased my efficiency and value to clients so much. I save a ton of time by being able to send them video recordings walking through their website rough drafts and final tutorials.
  • Loom is incredibly affordable. I am satisfied with their subscription cost.
  • Loom has helped me communicate clearly to clients, so there's less room for error/misunderstanding (especially when talking about design decisions).
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Wistia
  • It's reducing friction when explaining complex topics to leads & customers.
  • We've had more memorable emails for leads, as they see a custom video is recorded for them.
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ScreenShots

Loom Screenshots

Screenshot of Loom for DesktopScreenshot of Chrome extensionScreenshot of Loom videopageScreenshot of Loom for iOS