Top Rated
50 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 50 reviews and ratings
Top Rated
71 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 71 reviews and ratings
Likelihood to Recommend
Loom
Loom is perfect if you do anything on a computer or phone and you need to document it. Rather than firing up another screen recording tool, recording your video, then downloading the file and uploading it to Youtube THEN sharing that link (my old workflow)—I can now just press one button, select the area of my screen I want to record, record my video, and send it within seconds. No extra software or steps.
Lead Generation Expert
BMX Marketing, LLCMarketing and Advertising, 1-10 employees
Vimeo
I think Vimeo is well-used by organizations or people interested in placing the videos within another platform (within an app, embedded in a website, etc.) rather than someone looking for a video platform for social media purposes. I would say Vimeo is a wonderful business solution rather than a personal outlet.
Associate Director of Chapter Services
Alpha Phi Omega National Service FraternityNon-profit Organization Management, 11-50 employees
Feature Rating Comparison
Video Marketing
Loom
—
Vimeo
7.5
Lead generation
Loom
—
Vimeo
7.5
Video personalization
Loom
—
Vimeo
7.9
eCommerce
Loom
—
Vimeo
6.3
Support for advertisements
Loom
—
Vimeo
7.2
Video SEO
Loom
—
Vimeo
8.0
Integration to Marketing Automation
Loom
—
Vimeo
7.8
Video Platform Integrations
Loom
—
Vimeo
6.1
Integration to Salesforce.com
Loom
—
Vimeo
5.4
Integration to Marketo
Loom
—
Vimeo
5.8
Integration to HubSpot
Loom
—
Vimeo
6.1
Integration to Eloqua
Loom
—
Vimeo
6.0
Integration to LMS
Loom
—
Vimeo
7.4
Video Security
Loom
—
Vimeo
9.4
Video access controls
Loom
—
Vimeo
9.2
User management
Loom
—
Vimeo
9.2
Video link sharing
Loom
—
Vimeo
9.8
Internal video
Loom
—
Vimeo
9.4
External video
Loom
—
Vimeo
9.5
Video Player
Loom
—
Vimeo
8.8
Player customization
Loom
—
Vimeo
8.5
Embedded videos
Loom
—
Vimeo
9.7
Video quality / Bandwidth controls
Loom
—
Vimeo
8.4
Mobile compatibility
Loom
—
Vimeo
8.8
Video Analytics
Loom
—
Vimeo
8.2
A/B testing
Loom
—
Vimeo
6.7
Streaming quality reports
Loom
—
Vimeo
7.8
Per viewer tracking
Loom
—
Vimeo
8.5
Per video tracking
Loom
—
Vimeo
9.4
Video analytics dashboard
Loom
—
Vimeo
8.8
Video Hosting, Management & Storage
Loom
—
Vimeo
7.9
On-Demand video
Loom
—
Vimeo
7.6
Live streaming
Loom
—
Vimeo
7.4
Impact of streaming on network
Loom
—
Vimeo
6.9
Video upload & format support
Loom
—
Vimeo
7.6
Video library / File management
Loom
—
Vimeo
8.8
Video portal
Loom
—
Vimeo
9.3
Video Engagement
Loom
—
Vimeo
7.0
Audience polling
Loom
—
Vimeo
5.1
Audience Q&A / Live chat
Loom
—
Vimeo
6.7
Video comments
Loom
—
Vimeo
9.2
Pros
Loom
- Integrated right into Chrome - If I want to make a screen-capture video of a particular window in Chrome, I just start the Loom extension from within that window. It automatically records the entire window, my audio, computer audio and/or my video camera. In other words, it makes recording a screen capture video fast and almost automatic.
- I like that it automatically saves it to my Loom account profile and also provides a URL I can send to people. I think the utility of this feature is pretty obvious. The sequence is 1. Start loom 2. click the RECORD button 3. record 4. click the STOP button 5. copy and paste the URL which loom automatically generates.
- The way they have chosen to provide online organizing of my videos is pretty well executed. I can create folders and move related videos into those folders. This becomes really important when you start creating a lot of videos.
Managing Partner
38atomsMarketing and Advertising, 1-10 employees
Vimeo
- Image and Branding - Vimeo has always had an edge on design and branding versus its competitors like YouTube. Using Vimeo as a content delivery platform gives the appearance of being luxurious and having a high-end product.
- Video Configuration - I've used YouTube through multiple iterations of their video management and configuration options, and Vimeo has continued to beat it hands down, both in ease of use and robustness. I can easily organize my Vimeo videos into tags and playlists while I still struggle with YouTube, where it is quite laborious.
- User Interaction - Vimeo allows you to capture user email addresses for email lists with ease, something its competitors have not figured out yet. You can easily split your video into chapters and hyperlink from within the video to other areas, features which competitors like YouTube have in some form but not nearly as easy to use or well-implemented as Vimeo.
- Video Analytics - Vimeo has a full-featured analytics suite that helps content creators understand user interaction and engagement with their videos.
- Versioning and Collaboration - Vimeo has workflows for video history and for collaboration where you can have a content creator upload a video which enters a pipeline for an editor to approve. I have not used these workflows, but it's pretty cool that they have implemented features like this.
- Custom Micro-Sites - I have only ever embedded Vimeo videos in websites that I've created, or sent them as links to clients, but I have seen well-designed micro-sites for content creators built using Vimeo. Overall, Vimeo does design and branding very well. Their micro-sites look much better, visually speaking, than competitors like YouTube whose equivalent feature, the YouTube Channel, just seems dry in comparison.
Web & Mobile Developer
Bluefire ProductionsComputer Software, 1-10 employees
Cons
Loom
- Settings could be more configurable - I rarely want my face on the video. Every time I need to turn it off... ideally this could be a setting to have it disabled by default.
- The UI while recording could be improved. I often forget the keyboard shortcuts, and a simpler red button floating on the screen or somethign would be great to stop the recording simply as needed.
- The desktop app (in beta) overrides some standard keyboard shortcuts in OSX, which is frustrating.
Director Of Business Development
TruSTAR TechnologyComputer Software, 51-200 employees
Vimeo
- The Vimeo videos do not appear on search engine results, it would be better if search engines can find them.
- The search option can be made better. Looking up for old videos are a hassle sometimes.
- Can have CC autogeneration option, it would be better.
Manager - Video Team
Ekwa MarketingComputer Software, 51-200 employees
Likelihood to Renew
Loom
Loom 8.0
Based on 1 answer
Loom is a very good product which has many different use cases that help us to keep our products supported, allow our products to be sold, and allow us to talk with one another in the company. There are not many glaring issues with Loom that would hold me back from continuing to use this service but the main question will be how they stack up with the other video products on the market and their direct competition.

Verified User
Director in Marketing
Marketing and Advertising Company, 11-50 employeesVimeo
No score
No answers yet
No answers on this topic
Usability
Loom
Loom 10.0
Based on 4 answers
Loom is one of the easiest software solutions that I've used. Their Chrome extension is very intuitive and I hear that the desktop app is phenomenal. Once you've stopped the recording, the video is instantly available to share via the link that Loom provides you. The recipient only needs to click on the link and click 'play' on the Loom landing page. So easy.

Verified User
Employee in Customer Service
Computer Software Company, 51-200 employeesVimeo
Vimeo 9.0
Based on 1 answer
The customization options are vast and very easy to utilize. While there can be a slight learning curve for some advanced features, it is not so steep that it takes a long time to figure out. Support is great at guiding you through anything that might be confusing to you as well
Student
RITPhotography, 5001-10,000 employees
Performance
Loom
Loom 10.0
Based on 6 answers
It is the best platform that I have come across that does exactly what I want it to do when I want it to do it. It is there when I need it (browser extension) and hidden when I don't. I have never had an issue with the service and find it to be one of the most convenient tools to use when an email or Slack won't suffice.
Marketing Technologist
Full Cycle MarketingMarketing and Advertising, 1-10 employees
Vimeo
No score
No answers yet
No answers on this topic
Support Rating
Loom
Loom 8.6
Based on 16 answers
I use Loom for simple tasks. Never used customer support really. It's so simple to use. I haven't had any real issue with Loom which would require customer support to help me out. So I just put 5 because I don't know if the customer support is good or bad since I never used, so I'm kind of neutral.

Verified User
Director in Professional Services
Professional Training & Coaching Company, 1-10 employeesVimeo
Vimeo 8.2
Based on 15 answers
Terrible support. When I subscribed to Premium we were guaranteed support. However, after the first e-mail I received from them, I never heard from them again. I sent several emails over the course of a couple of weeks acknowledging that due to covid, I did not expect a miracle overnight and that I was keen to work on the issue with them. I have not heard from customer service at all. This is very disappointing. We lost customers due to the poor quality of the livestreams and were left to sort the issue out without their help.

Verified User
Partner in Other
Sports Company, 1-10 employeesAlternatives Considered
Loom
For desktop recordings, I've only used Quicktime. Loom is overall a nicer looking and functioning tool for recording videos, although there are a couple tools that Quicktime has (like splicing videos and selecting a specific recording size) that I wish Loom had
Customer Service Representative
Ministry SyncEvents Services, 11-50 employees
Vimeo
In higher ed we have a couple of options that integrate directly with our LMS (Blackboard/Canvas) that are comparable. Kaltura is outstanding but it's very expensive whereas I've found Viddler(and YouTube) to be much more simplistic. I've worked with other tools that want to charge based on the number of views or how much bandwidth you demand but I have always found that to be erratic. For budgeting purposes, I prefer to you just a sent annual fee like Vimeo.
Sr. Instructional Designer
Johns Hopkins Armstrong Institute for Patient Safety and QualityEducation Management, 10,001+ employees
Return on Investment
Loom
- We're able to keep hiring managers happier which typically can increase the number of hires we have. That, in turn, increases revenue. Happy hiring managers also mean more renewals of partnerships
- We're able to get information to the hiring manager quicker, which can lead to quicker hiring times, which means more money to use faster.

Verified User
Team Lead in Human Resources
Human Resources Company, 1001-5000 employeesVimeo
- We have seen a very good ROI on all of our weekly videos as it provides really good analytics.
- Because Vimeo is reliable there has been very little to no troubleshooting or issues with video playback. That means our customers don't leave the video when
- Our website is a destination for people to view our videos, so on the negative side, Vimeo doesn't have the user base to have our content organically discovered.
Creative Director
Ada Bible ChurchReligious Institutions, 51-200 employees
Pricing Details
Loom
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
Loom Editions & Modules
Edition
Starter | Free |
---|---|
Business | $102 |
Enterprise | Custom Pricing |
- per creator/per month
Additional Pricing Details
—Vimeo
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Vimeo Editions & Modules
Edition
Plus | $121 |
---|---|
Pro | $201 |
Business | $501 |
Premium | $751 |
- per month