What users are saying about
109 Ratings
114 Ratings
109 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100
114 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Feature Set Ratings

    Video Marketing

    Loom

    Feature Set Not Supported
    N/A
    5.0

    Vimeo

    50%
    Vimeo ranks higher in 6/6 features

    Lead generation

    N/A
    0 Ratings
    4.1
    41%
    18 Ratings

    Video personalization

    N/A
    0 Ratings
    6.4
    64%
    29 Ratings

    eCommerce

    N/A
    0 Ratings
    7.0
    70%
    11 Ratings

    Support for advertisements

    N/A
    0 Ratings
    3.3
    33%
    12 Ratings

    Video SEO

    N/A
    0 Ratings
    5.2
    52%
    23 Ratings

    Integration to Marketing Automation

    N/A
    0 Ratings
    4.3
    43%
    17 Ratings

    Video Platform Integrations

    Loom

    Feature Set Not Supported
    N/A
    6.1

    Vimeo

    61%
    Vimeo ranks higher in 5/5 features

    Integration to Salesforce.com

    N/A
    0 Ratings
    5.6
    56%
    5 Ratings

    Integration to Marketo

    N/A
    0 Ratings
    5.8
    58%
    5 Ratings

    Integration to HubSpot

    N/A
    0 Ratings
    6.1
    61%
    5 Ratings

    Integration to Eloqua

    N/A
    0 Ratings
    6.0
    60%
    3 Ratings

    Integration to LMS

    N/A
    0 Ratings
    7.1
    71%
    6 Ratings

    Video Security

    Loom

    Feature Set Not Supported
    N/A
    7.6

    Vimeo

    76%
    Vimeo ranks higher in 5/5 features

    Video access controls

    N/A
    0 Ratings
    8.3
    83%
    34 Ratings

    User management

    N/A
    0 Ratings
    7.0
    70%
    31 Ratings

    Video link sharing

    N/A
    0 Ratings
    8.3
    83%
    32 Ratings

    Internal video

    N/A
    0 Ratings
    7.3
    73%
    30 Ratings

    External video

    N/A
    0 Ratings
    7.1
    71%
    31 Ratings

    Video Player

    Loom

    Feature Set Not Supported
    N/A
    7.5

    Vimeo

    75%
    Vimeo ranks higher in 4/4 features

    Player customization

    N/A
    0 Ratings
    5.7
    57%
    28 Ratings

    Embedded videos

    N/A
    0 Ratings
    8.1
    81%
    34 Ratings

    Video quality / Bandwidth controls

    N/A
    0 Ratings
    8.3
    83%
    33 Ratings

    Mobile compatibility

    N/A
    0 Ratings
    7.9
    79%
    34 Ratings

    Video Analytics

    Loom

    Feature Set Not Supported
    N/A
    5.6

    Vimeo

    56%
    Vimeo ranks higher in 5/5 features

    A/B testing

    N/A
    0 Ratings
    3.4
    34%
    11 Ratings

    Streaming quality reports

    N/A
    0 Ratings
    6.4
    64%
    13 Ratings

    Per viewer tracking

    N/A
    0 Ratings
    6.0
    60%
    21 Ratings

    Per video tracking

    N/A
    0 Ratings
    6.5
    65%
    26 Ratings

    Video analytics dashboard

    N/A
    0 Ratings
    5.6
    56%
    25 Ratings

    Video Hosting, Management & Storage

    Loom

    Feature Set Not Supported
    N/A
    7.2

    Vimeo

    72%
    Vimeo ranks higher in 6/6 features

    On-Demand video

    N/A
    0 Ratings
    7.8
    78%
    22 Ratings

    Live streaming

    N/A
    0 Ratings
    7.8
    78%
    12 Ratings

    Impact of streaming on network

    N/A
    0 Ratings
    6.6
    66%
    18 Ratings

    Video upload & format support

    N/A
    0 Ratings
    7.3
    73%
    32 Ratings

    Video library / File management

    N/A
    0 Ratings
    6.7
    67%
    30 Ratings

    Video portal

    N/A
    0 Ratings
    7.3
    73%
    21 Ratings

    Video Engagement

    Loom

    Feature Set Not Supported
    N/A
    4.9

    Vimeo

    49%
    Vimeo ranks higher in 3/3 features

    Audience polling

    N/A
    0 Ratings
    4.3
    43%
    5 Ratings

    Audience Q&A / Live chat

    N/A
    0 Ratings
    4.4
    44%
    6 Ratings

    Video comments

    N/A
    0 Ratings
    6.0
    60%
    25 Ratings

    Attribute Ratings

    • Loom is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    9.5

    Loom

    95%
    25 Ratings
    5.0

    Vimeo

    50%
    37 Ratings

    Usability

    10.0

    Loom

    100%
    3 Ratings
    9.0

    Vimeo

    90%
    1 Rating

    Performance

    10.0

    Loom

    100%
    4 Ratings

    Vimeo

    N/A
    0 Ratings

    Support Rating

    8.9

    Loom

    89%
    14 Ratings
    6.9

    Vimeo

    69%
    15 Ratings

    Likelihood to Recommend

    Loom

    Any communication that needs to be executed can be done via Loom.Loom simplifies communication by providing video and audio inputs, which minimizes the amount of time it takes to communicate something and reduces any potential misunderstandings for us.We use Loom quite extensively in our day to day operations -1. We have Software for which bugs, feature explanations, and design walkthroughs for our internal team are communicated through Loom videos.2. We also service clients' development requirements, for which we use Loom to communicate development feedback and bugs using Loom.3. We also teach the service clients how to use certain tools/elements online, which we use Loom to document.4. We have recently started using Loom for product walk-throughs as well.
    Manan Vora | TrustRadius Reviewer

    Vimeo

    If you're a small company with one or two employees, I'm sure that Vimeo is great. When it comes to larger organizations and teams, they clearly are treating such customers stepmotherly. You need a basic account in order to be an admin on a Pro-plan team, but you only get basic support (3 days wait). The teams function is riddled with bugs and affects the whole experience. In this case, I would not recommend Vimeo at all.
    Michael Kazarnowicz | TrustRadius Reviewer

    Pros

    Loom

    • They're constantly improving the app, adding features and fixing bugs.
    • The agility to go from screen recording to share is insane.
    • It's free for the basic version and very affordable for the premium.
    • They've got great foldering system that lets us create shareable folders for client videos, team videos, and more.
    Tobin Jarrett Poppenberg | TrustRadius Reviewer

    Vimeo

    • User-friendly interface for administrators of the account and external viewers. Being able to easily navigate a new platform or software is ideal for anyone.
    • Seamless sharing and embedding across many platforms. Vimeo is well-recognized so it makes it easy for other platforms to recognize Vimeo. The compatibility is outstanding.
    • As an administrator of the account, being able to select viewing privileges may seem like a basic function, but it's so necessary right now with how heavy our organization is utilizing the platform. We can mass upload content early and only release it for the public over time by simply changing it to a public video.
    Marissa Roth | TrustRadius Reviewer

    Cons

    Loom

    • The video trim feature has improved a lot recently, but it's still not perfect. Sometimes when I trim a video clip, it distorts other parts of the video.
    • It would be nice if they had a referral/affiliate program. I would get all my friends to sign up!
    Alyssa Parr | TrustRadius Reviewer

    Vimeo

    • Price - For the full featureset of Vimeo, you will be paying $900 a year as of 2020, and this is expected to only go up over time. Thankfully, Vimeo offers lower tiers with less functionality, and most people will not need the unlimited streaming viewers or whopping 7 TB of storage that you get for the highest level of membership. But it is still a premium price for a premium service.
    • "Suggested" Algorithm - The equivalent of YouTube's suggested videos feature is the Vimeo Staff Picks, which recommends curated content from their team of editors. While this content generally has a high level of production, it is not especially relevant to the video you are watching, or to your watch history as a user. I rarely watch suggested videos in Vimeo.
    • Search - The Vimeo search page is beautiful, having huge thumbnails of videos with a clean, visually-appealing layout. However, the results themselves leave much to be desired. When I search for "jung" to try to find videos on Swiss psychologist C. G. Jung, of the first 18 results, not a single result is actually about C. G. Jung. On Youtube, the first 14 results are all about Jung. When I search for "c. g. jung" on Vimeo I find a number of relevant results, so it's not that the videos are not available in Vimeo. Rather, the search algorithm is not returning relevant results.
    Jonah Dempcy | TrustRadius Reviewer

    Pricing Details

    Loom

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional

    Starting Price

    $8 per month

    Loom Editions & Modules

    Edition
    StarterFree
    Business$102
    EnterpriseCustom Pricing
    1. none
    2. per creator/per month
    3. none
    Additional Pricing Details

    Vimeo

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $12 per month

    Vimeo Editions & Modules

    Edition
    Plus$121
    Pro$201
    Business$501
    Premium$751
    1. per month
    Additional Pricing Details

    Usability

    Loom

    Loom 10.0
    Based on 3 answers
    It's dirt easy for the one thing it does exceptionally well. If you think, "hmmm, I should make a quick screen capture of this thing on screen, you can start recording in seconds with almost no additional effort." Once you're done, the recording is automatically uploaded to your account site, and automatically creates a URL you can copy and share with your target audience. From IDEA to EXECUTION to DISTRIBUTION is literally seconds.
    Jack Edward Heald | TrustRadius Reviewer

    Vimeo

    Vimeo 9.0
    Based on 1 answer
    The customization options are vast and very easy to utilize. While there can be a slight learning curve for some advanced features, it is not so steep that it takes a long time to figure out. Support is great at guiding you through anything that might be confusing to you as well
    Jeannette Saysomvang | TrustRadius Reviewer

    Performance

    Loom

    Loom 10.0
    Based on 4 answers
    Loom is one of my favorite solutions and I've been a raving fan since they first launched. The value of quickly sharing videos in seconds is amazing. Our customers love it so much that they have even downloaded the Loom Chrome extension for their own use with their clients! It's so simple, and nothing else compares or competes.
    Anonymous | TrustRadius Reviewer

    Vimeo

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Loom

    Loom 8.9
    Based on 14 answers
    I use Loom for simple tasks. Never used customer support really. It's so simple to use. I haven't had any real issue with Loom which would require customer support to help me out. So I just put 5 because I don't know if the customer support is good or bad since I never used, so I'm kind of neutral.
    Anonymous | TrustRadius Reviewer

    Vimeo

    Vimeo 6.9
    Based on 15 answers
    Terrible support. When I subscribed to Premium we were guaranteed support. However, after the first e-mail I received from them, I never heard from them again. I sent several emails over the course of a couple of weeks acknowledging that due to covid, I did not expect a miracle overnight and that I was keen to work on the issue with them. I have not heard from customer service at all. This is very disappointing. We lost customers due to the poor quality of the livestreams and were left to sort the issue out without their help.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Loom

    I selected Loom because of product superiority and intuitiveness. Loom has high quality videos compared to others, the Freemium tier is very exciting in Loom. Loom is a multipurpose tool that comes to our help in many areas- whereas other tools are more focused on a specific vertical like sales/ marketing/ learning.
    Roshinee Pandiarajan | TrustRadius Reviewer

    Vimeo

    YouTube was the platform we primarily used previously, after having restrictions and having locked out of a couple of accounts we needed a better platform. We also lost some of our videos. We also have an internal app to track client videos and Vimeo supported it better. With the increased storage and the number of videos we create, we decided Vimeo would be better.
    Hanaa Ibham | TrustRadius Reviewer

    Return on Investment

    Loom

    • Loom has saved us a lot of time because we can record videos for our customers instead of walking them through something one-on-one.
    • Loom has helped us have better tools for our customers who often request video trainings.
    • Loom has helped us easily communicate with each other as a team about how new software works, how to replicate bugs we see, and other messages that work best with visuals.
    Andrea Cross | TrustRadius Reviewer

    Vimeo

    • It allows clients to serve a massive amount of video content within an LMS without eating up disk space or sacrificing bandwidth.
    • The overall cost is very low compared to other tools and there is no 'pay per view' style unstable pricing.
    • The tool has allowed students in other countries to access content faster.
    • NEGATIVE - the upload limits per week, especially on the basic/pro accounts are too restrictive.
    Mark Nowowiejski | TrustRadius Reviewer

    Screenshots

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