TrustRadius Insights
Symantec Endpoint Protection is a versatile security software that caters to various user needs. One of its primary use cases is in IT …
Overview
What is Symantec Endpoint Security?
Symantec Endpoint Protection is the company's flagship antivirus / endpoint security product.
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Endpoint Detection and Response (EDR) (33)9.191%
- Malware Detection (34)9.191%
- Centralized Management (34)8.585%
- Infection Remediation (34)7.474%
Reviewer Pros & Cons
Pricing
N/A
Unavailable
What is Symantec Endpoint Security?
Symantec Endpoint Protection is the company's flagship antivirus / endpoint security product.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
356 people also want pricing
Alternatives Pricing
What is Microsoft Defender for Endpoint?
Microsoft Defender for Endpoint (formerly Microsoft Defender ATP) is a holistic, cloud delivered endpoint security solution that includes risk-based vulnerability management and assessment, attack surface reduction, behavioral based and cloud-powered next generation protection, endpoint detection…
What is Webroot Endpoint Protection?
Webroot Endpoint Protection is the OpenText company's business class multi-vector endpoint protection application, providing centralized endpoint management, deep learning intelligence, and advanced behavioral analytics. For SMBs, Webroot Smarter Cybersecurity solutions were designed from the…
Product Demos
video demo performance
YouTube
Webinar - See More, Find More, Do More with Symantec Endpoint Security
YouTube
Webinar - What's New With Endpoint Security Complete
YouTube
Features
Return to navigation
Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Symantec Endpoint Security?
Symantec Endpoint Protection is designed to protect against advanced malware threats with powerful, layered protection backed by industry leading security intelligence.
- Network Threat Protection stops most threats before they can take up residence on the machine
- Insight reputation scoring accurately detects rapidly mutating malware and zero-day threats
- SONAR™ behavioral analysis stops malicious files designed to appear legitimate
- Strong antivirus, antispyware and firewall protection eradicate known mass malware
Symantec Endpoint Security Features
- Supported: Network Threat Protection
- Supported: Insight
- Supported: SONAR behavioral analysis
- Supported: Antivirus
- Supported: Antispyware
- Supported: Firewall protection
Symantec Endpoint Security Video
Overview Demo of Symantec Endpoint Protection
Symantec Endpoint Security Competitors
- Kaspersky Endpoint Security
- Sophos Intercept X
- Barracuda RMM
- Trend Micro Endpoint Protection
- Palo Alto Networks Traps Endpiont Protection
- FireEye Endpoint Protection
- Dell Endpoint Security
Symantec Endpoint Security Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
| Supported Countries | Americas, Europe, Middle East, Africa, Asia |
Symantec Endpoint Security Downloadables
Frequently Asked Questions
Symantec Endpoint Protection is the company's flagship antivirus / endpoint security product.
Kaspersky Endpoint Security, Sophos Intercept X, and Barracuda RMM are common alternatives for Symantec Endpoint Security.
Reviewers rate Endpoint Detection and Response (EDR) and Malware Detection highest, with a score of 9.1.
The most common users of Symantec Endpoint Security are from Mid-sized Companies (51-1,000 employees).
Comparisons
Compare with
Reviews and Ratings
(172)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Symantec Endpoint Protection is a versatile security software that caters to various user needs. One of its primary use cases is in IT departments, where it is used to remotely manage client policies and assign user rights for IT staff. This feature allows for convenient and efficient management of software firewalls, with the ability to easily create, modify, and remove policies. Additionally, users appreciate the convenience of remotely managing Symantec from any Internet Explorer session.
Another significant use case of Symantec Endpoint Protection is its role as an antivirus solution in different environments. It has been successfully deployed in both internal and MSP practices, supporting a large number of clients and endpoints globally. Users have reported positive experiences with Symantec, finding it superior to other antivirus software they have used in the past. The product is trusted to detect and prevent viruses on Windows-based operating systems, providing end-to-end protection for computers and laptops. It is also utilized to add an extra layer of protection against viruses and malware on servers.
Symantec Endpoint Protection's comprehensive security features make it suitable for a wide range of organizations. It provides centralized management of anti-virus policies, grouping of endpoint devices, and different policies for each group. This flexibility allows companies to tailor their security measures based on specific needs. Notably, it offers extensive functionality as an EDR solution, ensuring machines remain infection-free and compliant with policies. Its automated breach detection and response capabilities help secure servers, prevent attacks, and minimize server vulnerability.
Furthermore, Symantec Endpoint Protection is widely used across various industries and institutions. For instance, it is the chosen antivirus solution at the University of Zimbabwe for both students and staff. It is also implemented by geographically challenged companies to control remote systems and ensure network security. Users appreciate its simplicity and ease of use compared to other antivirus solutions.
Overall, Symantec Endpoint Protection provides effective protection against viruses, malware, and other cybersecurity threats. It is valued for its granular setup options, remote management capabilities, and strong defense mechanisms. Users rely on its comprehensive features and reliable performance to safeguard their systems and maintain a secure working environment.
Central cloud console architecture: Users have found the central cloud console architecture of the product to be a great feature, providing a single point of control for managing security. This pro was mentioned by several reviewers and highlights the convenience and efficiency of having all security management functions centralized in one place.
Fast response to breaches: Reviewers appreciated the fast response from the product in the event of a breach in the servers, indicating that it is effective in detecting and responding to threats. This pro was mentioned by multiple users, emphasizing the product's ability to swiftly identify and address security incidents.
Protection against spyware and viruses: The product's capability in safeguarding against various types of malicious software, including spyware and viruses, received positive feedback from users. This pro was mentioned by several reviewers, indicating that they value the comprehensive protection provided by the product against these common threats.
Difficulties with Installation: Many users have reported experiencing difficulties during the installation process of the client packages. They often need to make multiple attempts before successfully pushing them to client machines. This can be time-consuming and frustrating, impacting the overall user experience.
Lack of Effective Malware Detection: Users express dissatisfaction with the software's malware detection capabilities, stating that it is not effective enough in identifying and protecting against next-generation and zero-day threats. Some users feel that the software falls short in keeping up with emerging threats, leaving their systems vulnerable to attacks.
Communication Issues with Cloud Platform: Several users have encountered communication issues between the cloud platform and server. These issues may arise due to version conflicts, causing disruptions in the system's functionality. Users have highlighted the importance of seamless communication between these components for a smooth and reliable user experience.
Attribute Ratings
Reviews
(1-16 of 16)Companies can't remove reviews or game the system. Here's why
Symantec Endpoint Security is our EDR solution which helps ensure our machines stay free of infection and remain compliant with our organisational policies by providing an extensive range of functionality that we employ e.g. honeypots to waste the time of any attacker which might have gotten through, application control and isolation, ability to quarantine infected machines, ransomware protection, host-based IDS, etc.
- A lightweight agent which does not impact legitimate user tasks, even developers who compile complex code.
- Multiple modules which provide a wide range of functionality.
- Is not easily killed or uninstalled so devices remain monitored at all times.
- Also provides deception technology which other vendors often do not in similar solutions.
- Ability to intelligently quarantine machines which may be infected.
- More granular control over which USB devices can be blocked/allowed.
- Native integration with other solutions for alerting without needing to have a SIEM in between.
- Would benefit from gathering more OS logs in a manner similar to Sysmon.
- Usage in other environments rather than just on end-user machines e.g. Kubernetes nodes in the cloud.
April 15, 2022
An honest review of Symantec Endpoint Security from a Network Operations Manager at a major US Airline
Our company uses Symantec Endpoint Security for approximately 500 Windows-based PCs across our organization. In general, Symantec does what it is supposed to and it detects and blocks attacks at the endpoint level. The Symantec software is very easy going on PC resources and does not seem to bog down the system and simply works.
- Endpoint Security
- Blocking Malware
- Decent Firewall protection
- Centrally Managed software
- The merger with Broadcom ruffled some feathers for sure and was very sloppy. At one point Broadcom/Symantec was going to stop supporting all business customers but they seem to have reversed course and are now offering renewals for existing clients.
- No endpoint AV product is 100% effective and occasionally some malware will sneak through.
April 15, 2022
Symantec Security support is awful! Not recommended.
We currently use Symantec Endpoint Protect (SEP), Endpoint Detection and Response (EDR), and Email Cloud Security for our full security suite of our environment. This satisfies the business need to have security on our endpoints, users, network, and email. We've been using Symantec for security for about 5 years now.
- Having Endpoint protection, EDR, and Email security in one platform suite.
- The product does as OK job of protecting against malware and viruses.
- Symantec is a well known brand.
- The Broadcom support for Symantec is awful! You can never get anyone to help.
- The Endpoint Security seems to really just be hash-based and very little in the way of behavioral-based scanning.
- The Web Consoles are clunky and hard to set up.
January 10, 2020
Great product, not so great with support
We have Symantec Endpoint Protection on all our end-user devices and servers. It's of course used to protect these devices from the malicious sites\code\applications in the world. We have multiple policies for different devices. Our servers have a more strict policy to keep them safe and the end-user policy focuses on the browser and USB lockdown.
- Multiple angles protected, from standard av to firewall, to IPS.
- Portal based administration - you can send remote scans to devices from the internet without having to be at the device.
- Domain integration - Rather than manually installing the EXE it would be good if it could find the devices on the network and push the install out.
- A more natural way to exclude applications, folders, etc. - You can do this, but I think it can be unnecessarily confusing to setup.
September 10, 2019
Symantec Stops Viruses In Their Tracks
Initially, we used Symantec Endpoint Protection to cover our primary office and executive office for years, but recently we expanded to use it in all of our field-user laptops and store locations nationwide. Since expanding our use of it we have not had an actual virus infection present on any machine so it's definitely doing its job.
- It was easy to deploy.
- It was cost-effective for our organization.
- Seems to 100% block all known viruses.
- In really large deployments the GUI interface seems sluggish.
- Wish they wouldn't have got rid of the standalone software installed interface.
- Needs the ability to remotely stop an active scan.
July 01, 2019
Symantec Endpoint Protection Is the One To Beat
I personally use Symantec Endpoint Protection on a number of computers. I trust this software to detect and prevent viruses from successfully attacking my Windows based operating system.
- Symantec Endpoint Protection starts up automatically on its own every time I power on my computer to log into Windows.
- Symantec Endpoint Protection quietly runs in the background without interrupting my work monitoring all possible forms of attack via my internet connection.
- When Symantec Endpoint Protection app detects a virus on a web page/site I've logged onto, I would immediately be prompted with a notice of a possible virus attack. The notice will continue to appear on the screen until I've dealt with the problem.
- When I temporarily disable Symantec Endpoint Protection and I go to re-enable it it takes a bit of time before the program switches to be enabled again.
- Symantec Endpoint Protection's graphic user interface is rather flat and can use a 3d make-over.
June 25, 2019
SEP Review
We have several deployments of SEP in our network, we use most of its endpoint protection features besides AV: device control, IPS, host-based firewall, and application control. We have another environment where we also use SEP for the deployment of WSS(Symantec Proxy), we use it on Windows(servers+workstations) machines as well as MAC.
- The AV has several detection mechanisms: signature based, reputation based and heuristic based.
- There is an option to turn an on-prem deployment into a hybrid deployment, so you can manage SEP in the cloud.
- Symantec really invested on integrating SEP with other Symantec solutions, so no need additional agents on endpoints.
- The device control feature was not changed in past product versions, it's still not the most convenient way to manage, the preconfigured hardware groups are not good enough. For example, no group for mobile phones.
- Application control and device control are managed in the same policy, so if you have a common app control policy but a different device control policy you'll need to manage 2 policies.
- The app control policy is very strong, still, the out of the box policies are basic, I'd expect Symantec to provide more of these out of the box.
- The reports are not the most elegant and sometimes it takes time to find the report you need. Graphics need to be improved.
We currently use Symantec Endpoint Protect on our Corporate Office Windows computers. We do not use it on any remote offices or employees who travel. At one point we were using the Mail Security piece and the desktop Endpoint protection but have since dropped the mail security piece and just use Desktop Endpoint Protection in conjunction with the Symantec Endpoint Manager program. In our case, the best business problem it solves is to allow us to the have a centrally managed anti-virus system that does not require a lot of education on the part of the users or the admins.
- Symantec has a great central manage piece called the Symantec Endpoint Manager. It is quite easy to use, is intuitive and requires little to no training.
- Symantec is also easy for users to understand and use. If a user clicks on the task bar Symantec icon they are presented with a full menu of easy to understand options for them to use.
- Symantec Endpoint Protection provides a wide array of options, for admins, when it comes to limiting what the users can do on their workstations. Policies are easy to configure and seem to work well every time.
- Symantec has great support for administrators.
- If calling tech support for other companies one of the first things they often ask is if you have Symantec. That is a bad reputation to get but I have seen several instances where Symantec has caused issues with other software programs.
- Compared to other AV programs, Symantec seems to slow down the client PC's a bit more than average.
- Symantec's licensing and fulfillment process can be labor intensive and confusing.
June 06, 2019
Security straight from the cloud
We are a geographically challenged company with users in many locations. We utilize Symantec Endpoint Protection from the cloud. This allows us greater control over remote systems that are likely not always connected to our network.
- Improved background processing so it is transparent to users.
- Includes features like safe browsing to aid in virus/malware protection
- Allows for USB control as well
- I wish the console included everything. there is actually another hidden console that allows for greater granularity in control. This is more useful than the up front console.
June 06, 2019
Symantec Endpoint Protection Gives Me Peace of Mind
Symantec Endpoint Protection (SEP) is being used throughout our entire organization on all of our desktops, Laptops, and Servers. We have been a Symantec shop for almost as long as I have been with the company which is almost 20 years. We rely on SEP to keep all of our endpoints protected from all malicious threats.
- SEP is extremely powerful in that you can get very granular with policies.
- Since I have been the SEP Admin I have never been hit with a widespread outbreak.
- Support has always been able to resolve any issue that I have had.
- Reporting is not the best.
- Support is based oversees, which can make it difficult sometimes.
- Every release has at least one small bug.
September 16, 2016
SEP Try it out
The entire company uses Symantec Endpoint Protection. We've been working with Symantec Endpoint Protection since version 11 and have enjoyed the upgrade to version 12 and higher. We leverage SEP for not only the normal antivirus [protection] but also firewall and other portions of the product. SEP protects all of our endpoints throughout the environment and works great.
- SEP protects our envionrment not only through antivirus (AV) but also protects against malware and advanced threats.
- Light on the endpoints and desktop and our end users do not notice the system.
- SEP is quick and lightweight. Has a bunch of tools/items to use outside of just AV/malware.
- Needs to be updated more quickly to support the latest and greatest Mac versions. Our pepole want to use the latest and greatest version of Mac and we have to tell them to wait.
- Protect Linux devices in a managed way.
November 20, 2015
Symantec Endpoint Protection - Quick Review
We use Symantec Endpoint Protection to protect all servers & clients from all threats & attacks.
- Easy to manage & deploy clients
- Overview of all clients connected and its latest status
- Great & detailed reporting
- SEPM interface is Java based, so can be slow at some times.
November 05, 2015
Symantec Rules...!!!
Score 9 out of 10
Vetted Review
Verified User
We have implemented both Symantec Endpoint Protection and Symantec Data Center Security. It is currently being used by 50000+ users. It is reducing the amount of infections and viruses spread through the network and locking down legacy (Windows Server 2003) servers that are end-of-life.
- Detection rate of threats and remediation.
- Using policies to lock down devices.
- Ease of management.
- Smaller definitions for endpoints.
- Include software requirements (eg, .net framework ) when installing Symantec products.
- Better integration and reporting with other products.
October 09, 2015
Symantec - My Opinion
We are using Symantec Internally for a couple of services but primarily support our customers with this product. A very good product with good support from Symantec and we have a bunch of happy customers using it. It protects their endpoints very well from most known and unknown threats.
- A variety of options available throughout the portfolio to support the needs of customers information security.
- Their products are fairly easy to use, easy to set up and get good support from partners. Most of their solutions are well trusted and very good
- Symantec provides pretty good support when it comes to TAC. In my experience, I have almost never had to escalate a case due to slow response or bad response.
- SEPM: Their management console is Java based and it could be vastly improved.
- Migrating to Symantec products could be improved greatly.
- More training for partners to enable them to support more Symantec Products
- More aggressive marketing in the MENA region in the security industry.
October 09, 2015
Quick SEP(M) Review
Score 9 out of 10
Vetted Review
Verified User
Symantec Endpoint Protection (SEP) and Symantec Endpoint Protection Manager (SEPM) is the anti-virus software of choice for our organization. It serves as a last / strongest layer of defense on the endpoint operating system. Symantec helps keeps us compliant as we place it on every computer within the organization. With SEP now being compatible with Unix and MACs, it provides protection for a variety of different operating systems. [These solutions] are providing the security administrator with a peace of mind by defending against known viruses. SONAR - a component of SEP is best to none.
Being in aviation industry, it is very critical to have a secure system and defense mechanism in place that can not only help identify the threats but also eradicate them. Our business systems depend on Symantec everyday to ensure proper reliability and security.
- Strong definitions against viruses and decades of knowledge in the field makes SEP(M) second to none in the field of antivirus.
- Centralized Management and compatibility with new concepts in IT industry, e.g: virtualization compatibly.
- SONAR - Symantec Online Network for Advanced Response (reputation based engine that monitors new files for malicious activities.
- Java based management console - The actual management console could be made better and more responsive. This is a challenge for admins using the console everyday to manage SEP clients.
- Inability to schedule GUP (Group Update Provides / distribution points) to SEPM communication.
- Limitation on the location features of SEPM.
This is the most comprehensive centrally managed endpoint security solution I have used for my business. It includes a host-based intrusion protection system (HIPS), device control, anti-malware, a network IPS, and a software firewall. We don't use the firewall but from what I see it can be setup very granular. Client polices can be created, modified and removed easily from a central console. For me the convenience of remotely managing Symantec from any Internet Explorer session is a plus. You can also assign users rights for your IT staff and this feature can get very specific on what the user can do and see. The last thing I wanted to point out is Symantec tech support in my opinion is fast. I can usually get someone to work on my question or concerns with in the hour.
- I can usually get someone to work on my question or concerns within an hour
- Client polices can be created, modified and removed easily
- Convenience of remotely managing Symantec from any Internet Explorer session
- Large temp folders