Item: Tableau Desktop
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Departments that are creating visualizations and sharing them with others within the company are using it. We like to keep things internal and confidential so we use Tableau Desktop. Usually, analytics teams or finance teams would create the visualizations for sales reps to look at. The data sources come from the BI&A admins. It makes it very easy for users to create nice, easy-to-read visuals.

Pros and Cons

User friendly
Easy to download, access, and use
Has a lot of visualization options

More customization

Return on Investment

Allowed sales reps to see their territories
It can be expensive at times but overall positive ROI

Alternatives Considered

We also use Power BI for small projects and teams that can't afford to pay for Tableau licenses. Tableau has more features and is more robust compared to Power BI. They also provide better and faster support compared to Microsoft. It is the standard visualization tool, but sometimes we allow the use of Power BI.

Key Insights

Do you think Tableau Desktop delivers good value for the price?

Yes

Are you happy with Tableau Desktop's feature set?

Yes

Did Tableau Desktop live up to sales and marketing promises?

Yes

Did implementation of Tableau Desktop go as expected?

Yes

Would you buy Tableau Desktop again?

Yes

Other Software Used

Microsoft Power BI, Lucidchart, Lucidspark, Microsoft Power Automate (formerly microsoft flow)

Usability

It's a robust tool with a lot of features and the potential to grow even more. Once you get used to it it's hard for you to use anything else. With that being said, there are a lot of other better tools economically. This is, as of now, the best out there.

Support Rating

Faster support than their competitors and are always willing to invest in their clients. They provide training and webinars. They even attend internal events to promote the product.

Likelihood to Recommend

It can get very pricey for some companies and teams. People always try to figure out ways to get the free trial or create visuals for less. Sometimes users tend to go with PowerBI if it's something quick and doesn't require Tableau licensing. It is always the most powerful of the two and better in the long run.

Tableau Desktop - The most robust analytical tool

Overall Satisfaction with Tableau Desktop