What TrustRadius Research Says
Pricing Concerns
Reviewers have expressed concerns regarding Telesoft's pricing, particularly highlighting that it may be on the higher end for medium-sized and small businesses. This has led some organizations to reconsider their use of the tool, as the cost could be a barrier for these segments. This mixed opinion arises because while some users find the pricing challenging, others believe the potential cost savings from improved expense management justify the investment.
Cost Reduction
Despite the pricing concerns, Telesoft is recognized for its ability to help organizations reduce costs associated with telecommunications and IT services. Users appreciate the tool's effectiveness in managing fixed telephonic bills and overall corporate telecommunications expenses. The mixed opinion here reflects that while the initial cost may be high, the tool's capabilities can lead to significant savings, making it a valuable asset for those who can fully utilize it.
Return on Investment
Many reviewers feel that Telesoft provides a strong return on investment by offering features that enhance visibility into telecommunications expenses. This real-time oversight allows businesses to identify cost-saving opportunities and manage their expenses more effectively, ultimately contributing to increased profitability. However, this perception of value can vary widely among users, contributing to the mixed opinion regarding its overall cost-effectiveness.
Free Trial
The option of a 30-day free trial is seen as a valuable opportunity for organizations to evaluate Telesoft's capabilities without financial commitment. This trial period enables potential users to assess whether the pricing aligns with the value they receive from the tool, helping them make informed decisions about its suitability for their specific needs. The mixed opinions regarding pricing and value make this trial particularly important for organizations considering the investment.