Verint Predictive Modeling

Verint Predictive Modeling
Formerly ForeSee CX Suite

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Score 8.9 out of 100
Verint Predictive Modeling

Overview

What is Verint Predictive Modeling?

Verint® Predictive Modeling™ helps understand entire customer journey through artificial intelligence (AI) technologies and other predictive models.

Verint Predictive Modeling helps users figure out where to prioritize resources and ensure every action taken has a positive impact on the...

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Recent Reviews

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Pricing

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What is Verint Predictive Modeling?

Verint® Predictive Modeling™ helps understand entire customer journey through artificial intelligence (AI) technologies and other predictive models. Verint Predictive Modeling helps users figure out where to prioritize resources and ensure every action taken has a…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Demos

Citizens Energy Group Powers Customer Feedback with Verint
04:04
rue21 Improves Satisfaction with Data-Driven, Omnichannel CX Strategy
07:25
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Product Details

What is Verint Predictive Modeling?

Verint® Predictive Modeling™ helps understand entire customer journey through artificial intelligence (AI) technologies and other predictive models.

Verint Predictive Modeling helps users figure out where to prioritize resources and ensure every action taken has a positive impact on the customer experience. And it helps understand what effect changes to the customer experience have on a business.

This suite of solutions aims to deliver a 360-degree view of customer and employee experiences by measuring them across a variety of touchpoints and predicting the best, most effective ways to enhance them.

Verint Predictive Modeling is formerly known as ForeSee and Verint Predictive Experience.


Verint Predictive Modeling Videos

Citizens Energy Group Powers Customer Feedback with Verint
Case Study: Rue 21

Verint Predictive Modeling Downloadables

Verint Predictive Modeling Competitors

Verint Predictive Modeling Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

 (25)

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
January 18, 2020

ForeSee ya at the bank!

Byron Conner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use ForeSee to gauge the customer engagement piece of the business. ForeSee allows us to break down where we need to focus so we can address customer experience issues in real-time. This is used across the entire company and the proper sample size gives you an accurate portrayal of your wins and misses.
  • Easy navigation
  • Offers an app for on the go!
  • I would like more input on the questions posed to consumers.
  • Compatible with Domo
With customer engagement, you can drill down to categories so you can micro analyze the data set. Questions like are greeting associates helpful or are associates readily available offer some onsite when coupled with customer shopping habits. ForeSee asks the consumer what areas of the store were shipped so you can pair scheduling, sales, and service seamlessly.
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