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Webex Webinars

Webex Webinars

Overview

What is Webex Webinars?

Webex Webinars is a scalable webinar platform that helps users to create engaging and impactful experiences for everyone, from small sessions to massive global audiences.

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Recent Reviews

Webex Webinars Review

7 out of 10
February 11, 2023
Incentivized
the Cisco webex webinars are Very interactive online events. The quality of the Content sharing is very satisfying as well as the audience …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Record meetings / events (48)
    9.3
    93%
  • Slideshows (45)
    9.2
    92%
  • Audience polling (45)
    9.1
    91%
  • High quality audio (49)
    8.6
    86%

Reviewer Pros & Cons

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Pricing

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Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.webex.com/contact-us…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.6
Avg 7.6

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8.4
Avg 8.1

Online Meetings / Events

Features related to hosting and attending meetings and events online.

9.3
Avg 8.3

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.9
Avg 8.3

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

9
Avg 8.5

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

7.7
Avg 8.0
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Product Details

What is Webex Webinars?

Webex Webinars (formerly Webex Events) is a scalable webinar platform that helps users create engaging and impactful experiences, from small sessions to massive global audiences.

Webinar inclusivity, engagement, and interactivity 
  • Encourages active participation with moderated Q&A, live polling, chat, emoji reactions, and gesture recognition 
  • Lets attendees listen in their preferred language with live interpreters included in session 
  • Breakout sessions to dive deeper into topics or encourage connections

Professional and custom webinars at scale 
  • The stage and content that an audience sees before, during, and after the event  are managed in the platform
  • The attendee registration experience can be curated with custom branding options and themes 
  • The presentation can be rehearsed with co-panelists before going live 
  • Accommodates up to 100,000 attendees 
  • Can reach global audiences with real-time translations in 100+ languages 

Webex Webinars Features

Online Events Collaboration Features

  • Supported: Audience polling
  • Supported: Q&A
  • Supported: Handouts

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Data exportability

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: Chrome compatible
  • Supported: Firefox compatible
  • Supported: Safari compatible
  • Supported: IE compatible
  • Supported: Available for Linux
  • Supported: Available for OS X
  • Supported: Available for Windows
  • Supported: Mobile support

Online Events Security Features

  • Supported: Participant roles & permissions
  • Supported: Confidential attendee list

Online Events Marketing Features

  • Supported: Branding options
  • Supported: Integration to Marketing Automation

Online Meetings / Events Features

  • Supported: Calendar integration
  • Supported: Record meetings / events
  • Supported: Slideshows
  • Supported: Event registration

Webex Webinars Videos

Experience Webex Webinars in action | Demo
Hosting large scale virtual events with confidence | Webex Webinars

Webex Webinars Competitors

Webex Webinars Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Webex Webinars is a scalable webinar platform that helps users to create engaging and impactful experiences for everyone, from small sessions to massive global audiences.

GoTo Webinar, ON24, and Zoom Events & Webinars are common alternatives for Webex Webinars.

Reviewers rate Calendar integration highest, with a score of 9.5.

The most common users of Webex Webinars are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(117)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Jamie Drahos | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
WebEx Even Center is currently being used across our entire organization and is part of our Cisco Unified Communications effort. WebEx Event Center addresses our need for an online meeting platform as we are a global company with offices in several companies. WebEx is also integrated with our Jabber chat client for on-demand meetings and our LMS for virtual training.
  • WebEx Event Center is tightly integrated with Outlook, Cisco Jabber chat client, and our LMS for seamless event creation and management.
  • WebEx Event Center allow the user to easily control the options for each event for a quality presentation and interaction with the audience.
  • WebEx Event Center supports several audio options including VOIP and allows us to record meetings.
  • WebEx Event Center recordings are stored in a proprietary file format that is not easily converted to modern video formats. Storage limits are costly.
  • WebEx Event Center requires a browser plugin to launch events, which can difficult when using a corporate managed device.
  • The WebEx Event Center portal could be more intuitive to navigate and use.
WebEx Event center is well suited for most online events/webinars. It is accessible by the majority of our target audiences and provides the features we need to host any type of event (corporate, on-demand, training). WebEx Event Center is less appropriate if your main goal is to have a recorded version that can be posted easily to other platforms as a video. This is most commonly experienced with using WebEx Event Center for online training.
Online Events Collaboration (2)
90%
9.0
Audience polling
90%
9.0
Q&A
90%
9.0
Reporting & Analytics (2)
N/A
N/A
Dashboards
N/A
N/A
Data exportability
N/A
N/A
Performance & Compatibility of Online Events Software (2)
75%
7.5
High quality audio
60%
6.0
Mobile support
90%
9.0
Online Events Security (2)
40%
4.0
Participant roles & permissions
80%
8.0
Confidential attendee list
N/A
N/A
Online Events Marketing (2)
40%
4.0
Branding options
80%
8.0
Integration to Marketing Automation
N/A
N/A
Online Meetings / Events (4)
85%
8.5
Calendar integration
90%
9.0
Record meetings / events
80%
8.0
Slideshows
80%
8.0
Event registration
90%
9.0
  • WebEx Event Center has allowed us to lower training costs by offering additional online options that can be managed through our LMS.
  • WebEx Event Center has helped to lower travel costs for global meetings.
  • WebEx Event Center has provided a platform for easy collaboration among our various business units.
In my opinion, WebEx Event Center is one of the more reliable and accessible tools in its space. Video and audio streams are solid and it offers many of the features that a company would ask for from a tool like this. I will say that Event Center could learn from products like Join.me when it comes to meeting recording and downloading.
  • Webex Meetings
  • Webex App
  • Working from anywhere (e.g., coffee shop, airport)
  • Working from home
Our company is currently following a hybrid work model that is managed by individual teams/supervisors. There has been several models that we have tested and this has worked best for our employee base. Cisco WebEx allows us to stay connected during hybrid work with chat/spaces and meetings. We have also conducted several training sessions over WebEx in the last couple years. The platform has improved over time and become a more competitive solution.
Finding a model that worked for everyone and making sure everyone had the resources they needed to effectively do their job remotely. There were also challenges that we faced with certain groups using the technology off-site. We held several training sessions to assist with the transition and bring people up to speed.
Cisco's hybrid work solutions have really kept everyone connected. Not that everyone is completely happy with meeting remotely, but it still allows meetings, training sessions, and other work to be completed on time. Chat groups allow for collaboration over time on projects. Webinars allow for training and meetings. The improvement to recording meetings and integrating apps have only expanded our use of the platform.
I personally feel a better work/life balance with the hybrid model. At home, I have a more flexible, yet focused space to complete my work. The office is still there and allows for the human interaction that we often crave after time apart. Each employee's experience is different and personal to their situation and style of work. The hybrid model allows for everyone to find their own flow and pattern to work.
I was not part of the decision to choose Cisco and we were using it prior to our switch to hybrid. I was not happy with the choice to go with Cisco at first. I felt WebEx was lagging behind the competition... especially products like Zoom, Slack, Discord. However, recent updates have made huge strides in the right direction and I feel that it is a competitive product now. Recording files have switch to mp4 for better compatibility. The chat app is now more like Slack in functionality. And easy integration of third party services has expanded usability during meetings.
  • Webex
50
Webex Webinars (formerly Events) is used by a smaller audience in our company. Primarily our training and communications departments, due to the nature of the product. While all employees engage with Webex Meetings, Webinars is reserved for special or larger events that require unique features that aren't used on a daily basis.
10
This is a mix of I.T. support that is trained on a technical level and functional support that is trained for the usage and lower level troubleshooting of the product. The product runs with very few issues, so little technical support is required on a daily basis. The primary support is need when new users what to leverage the functionality of a Webinar.
  • Corporate quarterly townhall style updates.
  • New product launches with feature training.
  • Manager training.
  • Extend our reach with global engagement.
  • Break-out larger groups for smaller discussions.
  • Manage multiple presenters from a central location.
  • Product training for distribution.
  • Remote company-wide conferences.
  • Research forums for training development.
Webinars is a solid offering that has provided a stable platform for our virtual webinar needs. It is part of a larger offering that increases the value for our organization and keeps us coming back. The integration with our platforms allows for further reach and utilization.
Lainie Strange | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use it to manage online meetings with both internal staff and external non-department staff. I have also used it to conduct and record training.
  • Automated captioning
  • Ability to edit the captioning
  • Easy ability to allow others to share their screen
  • Easy ability to mute others
  • A password protected webex required to manually type in the password vs. copy/paste
  • I wish there was a way to pause a recorded webex and restart the recording without being two separate recordings
It works great for meetings with multiple hosts. Also great for large meetings. I haven't really come up with a scenario it hasn't worked.
Online Events Collaboration (2)
90%
9.0
Audience polling
90%
9.0
Q&A
90%
9.0
Reporting & Analytics (2)
N/A
N/A
Dashboards
N/A
N/A
Data exportability
N/A
N/A
Performance & Compatibility of Online Events Software (2)
85%
8.5
High quality audio
80%
8.0
Mobile support
90%
9.0
Online Events Security (2)
N/A
N/A
Participant roles & permissions
N/A
N/A
Confidential attendee list
N/A
N/A
Online Events Marketing (2)
N/A
N/A
Branding options
N/A
N/A
Integration to Marketing Automation
N/A
N/A
Online Meetings / Events (4)
92.5%
9.3
Calendar integration
90%
9.0
Record meetings / events
100%
10.0
Slideshows
90%
9.0
Event registration
90%
9.0
  • Meetings have allowed recording of conversations for later reference
  • Meetings allowed for clarification of project objectives
  • Recordings have allowed to use it as a training tool, huge time savings
I think Webex is comparable to Zoom in features and quality. We chose it because we use the whole suite of Webex tools.
  • Webex Meetings
  • Webex App
  • Webex Calling
  • Working from an office or other company space
  • Working from home
We have been using the hybrid approach since 2019. Make clear policies on how you will use it to know availability of all staff. Figure out how management wants to communicate your status. Figure out whether staff need to have video on or optional during meetings. Definitely leverage Webex chat groups to streamline project communication.
  1. Making sure everyone had adequate hardware to access the state network
  2. Adequate bandwidth to get work done efficiently
  3. Increased communication on when staff will be out and available
  4. Equivalent response time if people were in the office
  5. Workforce shouldn't be able to tell whether you are in the office or working offsite. Abilities to do duties should be the same.
  6. If work from home does not work for some, give the ability to work in an office.
  • Having 'face to face' communication via video conferences is available 24/7.
  • It has also given some staff the ability to work from any location while dealing with personal matters. Work and availability is still possible.
  • Giving the ability to reduce office space leasing, cost savings since staff only need to be in the office occasionally.
If we need to step through a technical support issue, we just share our screens and work through the issue very quickly.
Chat threads can be searched to go back through to verify what's discussed or to review how something resolved.
Team chats allow everyone to talk real-time to work through issues, ask questions and for everyone to hear the same thing.
We have not really used another approach, other than traditional communication methods such as email, email groups or phonecalls.
We do also use a project management tool but that tool could not be a replacement for Webex, used in tandem.
  • Webex
NA
Overall, I think the learning curve is low, allowing for any staff to get comfortable with it.
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