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Zoho Forms

Zoho Forms

Overview

What is Zoho Forms?

Zoho Forms is an online form builder that lets users create mobile-ready online forms. Forms can be shared with select users via email, or via a public link. This solution includes a drag-and-drop form builder that is responsive on…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 10 features
  • Multiple question types (10)
    8.0
    80%
  • Standard reports (10)
    7.5
    75%
  • Response tracking (10)
    7.0
    70%
  • Analytics (10)
    6.5
    65%

Reviewer Pros & Cons

View all pros & cons
Verified User
Analyst in Sales
Automotive Company, 51-200 employees
Verified User
Technician in Information Technology
Computer & Network Security Company, 51-200 employees
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Pricing

View all pricing

Free

$0

Cloud
per month

Basic

$10

Cloud
per month

Standard

$25

Cloud
per month

Entry-level set up fee?

  • $10 per month
    Optional
For the latest information on pricing, visithttps://www.zoho.com/forms/pricing.html

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

How-to track partial entries & form abandonment in Zoho Forms

YouTube
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Features

Survey Content

Features related to the content (media, question types, answer types, etc) of surveys.

7
Avg 8.5

Survey Logic

Features related to survey flow, or the logic that directs survey question order.

7
Avg 8.2

Survey Reporting & Analytics

Features related to reporting & analytics for survey results.

6.9
Avg 8.1

Survey Administration & Security

Features related to administration & security for survey tools and data.

6
Avg 8.3

Survey Distribution

Features related to the distribution of surveys.

7
Avg 8.1
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Product Details

What is Zoho Forms?

Zoho Forms is an online form builder that lets users create mobile-ready online forms. Forms can be shared with select users via email, or via a public link. This solution includes a drag-and-drop form builder that is responsive on all mobile devices. Zoho Forms also offers native mobile applications for iOS and Android devices.

According to the vendor, key benefits include:

  • A web and mobile form builder. Drag and drop fields to add them to a form.

  • Field and form rules so that users can set a spontaneous flow for a form.

  • Task assignments and approval workflows to keep productivity on the move.

  • Graphical analytics to track entries, conversion rates, and response errors.

  • Mobile apps, and offline support so that users can save data on their devices and sync them when they're back online.

Zoho Forms Features

Survey Format & Appearance Features

  • Supported: Online surveys

Survey Content Features

  • Supported: Multimedia content
  • Supported: Drag-and-drop editor
  • Supported: Changes to live survey
  • Supported: Question bank
  • Supported: Multiple question types
  • Supported: Matrix questions
  • Supported: Translation/multi-lingual

Survey Logic Features

  • Supported: Survey logic flexibility
  • Supported: Response requirement/validation
  • Supported: Skip logic
  • Supported: Conditional questions
  • Supported: Question branching

Survey Reporting & Analytics Features

  • Supported: Response tracking
  • Supported: Data export
  • Supported: Real-time results
  • Supported: Standard reports
  • Supported: Custom reports
  • Supported: Visualizations
  • Supported: Analytics

Survey Integrations Features

  • Supported: CRM Integration
  • Supported: Social media integration
  • Supported: E-commerce integration

Survey Automation Features

  • Supported: Notifications and alerts
  • Supported: Calendar/scheduling
  • Supported: Follow-up emails

Survey Distribution Features

  • Supported: In-tool invites
  • Supported: Email distribution
  • Supported: Cross-channel distribution
  • Supported: Embeddable surveys
  • Supported: Site intercept surveys
  • Supported: Anonymous responses
  • Supported: Unlimited questions per survey
  • Supported: Unlimited responses per survey
  • Supported: Respondent restrictions

Survey Administration & Security Features

  • Supported: Multiple users
  • Supported: Access controls

Additional Features

  • Supported: Mobile app builder
  • Supported: Native apps for iOS and Android
  • Supported: Offline form submissions
  • Supported: Email notifications
  • Supported: Customizable form templates
  • Supported: Pre-made and custom themes
  • Supported: Form and report sharing
  • Supported: Printable QR code
  • Supported: User management
  • Supported: Task assignment
  • Supported: Form analytics
  • Supported: Integrations with Zoho CRM, Zoho Support, Zoho Subscriptions and Zoho Sheet
  • Supported: Integrations with Google Docs and MailChimp
  • Supported: Interated with Google Apps
  • Supported: Data migration to Zoho Creator

Zoho Forms Screenshots

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Zoho Forms Video

Forms for mobile teams

Zoho Forms Integrations

Zoho Forms Competitors

Zoho Forms Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesEnglish

Frequently Asked Questions

Wufoo, Formstack Forms, and Google Forms are common alternatives for Zoho Forms.

Reviewers rate Data export highest, with a score of 9.4.

The most common users of Zoho Forms are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(59)

Attribute Ratings

Reviews

(1-10 of 10)
Companies can't remove reviews or game the system. Here's why
May 02, 2024

A user support review of Zoho Forms

Verified User
Analyst in Sales
Automotive Company, 51-200 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Zoho Forms Feature Ratings
Survey Format & Appearance
N/A
N/A
Survey Content (2)
75%
7.5
Changes to live survey
60%
6.0
Multiple question types
90%
9.0
Survey Logic (1)
70%
7.0
Survey logic flexibility
70%
7.0
Survey Reporting & Analytics (5)
52%
5.2
Response tracking
90%
9.0
Data export
N/A
N/A
Standard reports
90%
9.0
Custom reports
N/A
N/A
Analytics
80%
8.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (1)
80%
8.0
Respondent restrictions
80%
8.0
Survey Administration & Security (1)
60%
6.0
Access controls
60%
6.0
May 01, 2024

Simple to set up and use. Could have better integration though.

Verified User
Technician in Information Technology
Computer & Network Security Company, 51-200 employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Zoho Forms Feature Ratings
Survey Format & Appearance
N/A
N/A
Survey Content (2)
35%
3.5
Changes to live survey
N/A
N/A
Multiple question types
70%
7.0
Survey Logic (1)
N/A
N/A
Survey logic flexibility
N/A
N/A
Survey Reporting & Analytics (5)
40%
4.0
Response tracking
50%
5.0
Data export
N/A
N/A
Standard reports
60%
6.0
Custom reports
40%
4.0
Analytics
50%
5.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (1)
60%
6.0
Respondent restrictions
60%
6.0
Survey Administration & Security (1)
60%
6.0
Access controls
60%
6.0
September 20, 2021

The one and only Online Form Builder you should be using for your business workflows.

Humayun Farooqi | TrustRadius Reviewer
Humayun Farooqi
Customer Success Manager
Tarsil.pk (Information Technology & Services, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Zoho Forms Feature Ratings
Survey Format & Appearance
N/A
N/A
Survey Content (2)
100%
10.0
Changes to live survey
100%
10.0
Multiple question types
100%
10.0
Survey Logic (1)
90%
9.0
Survey logic flexibility
90%
9.0
Survey Reporting & Analytics (5)
96%
9.6
Response tracking
100%
10.0
Data export
90%
9.0
Standard reports
90%
9.0
Custom reports
100%
10.0
Analytics
100%
10.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (1)
100%
10.0
Respondent restrictions
100%
10.0
Survey Administration & Security (1)
100%
10.0
Access controls
100%
10.0
August 10, 2021

A great Survey Software For Business

Verified User
Employee in Finance and Accounting
Consumer Electronics Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Zoho Forms Feature Ratings
Survey Format & Appearance
N/A
N/A
Survey Content (2)
100%
10.0
Changes to live survey
100%
10.0
Multiple question types
100%
10.0
Survey Logic (1)
90%
9.0
Survey logic flexibility
90%
9.0
Survey Reporting & Analytics (5)
100%
10.0
Response tracking
100%
10.0
Data export
100%
10.0
Standard reports
100%
10.0
Custom reports
100%
10.0
Analytics
100%
10.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (1)
100%
10.0
Respondent restrictions
100%
10.0
Survey Administration & Security (1)
90%
9.0
Access controls
90%
9.0
January 25, 2020

Great for gathering repetitive info and customizable

Verified User
C-Level Executive in Other
Online Media Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Zoho Forms Feature Ratings
Survey Format & Appearance
N/A
N/A
Survey Content (2)
100%
10.0
Changes to live survey
100%
10.0
Multiple question types
100%
10.0
Survey Logic (1)
100%
10.0
Survey logic flexibility
100%
10.0
Survey Reporting & Analytics (5)
98%
9.8
Response tracking
100%
10.0
Data export
90%
9.0
Standard reports
100%
10.0
Custom reports
100%
10.0
Analytics
100%
10.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (1)
100%
10.0
Respondent restrictions
100%
10.0
Survey Administration & Security (1)
100%
10.0
Access controls
100%
10.0
January 07, 2020

Excellent Agile Application for Improving Customer Relationship System!

Medline Masson | TrustRadius Reviewer
Medline Masson
Founder of Labelle Technology | Full Stack Web Developer | SEO & SEM Consultant | Local SEO Expert
Labelle Technology (Information Technology & Services, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Zoho Forms Feature Ratings
Survey Format & Appearance
N/A
N/A
Survey Content (2)
100%
10.0
Changes to live survey
100%
10.0
Multiple question types
100%
10.0
Survey Logic (1)
100%
10.0
Survey logic flexibility
100%
10.0
Survey Reporting & Analytics (5)
100%
10.0
Response tracking
100%
10.0
Data export
100%
10.0
Standard reports
100%
10.0
Custom reports
100%
10.0
Analytics
100%
10.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (1)
100%
10.0
Respondent restrictions
100%
10.0
Survey Administration & Security (1)
100%
10.0
Access controls
100%
10.0
February 11, 2019

Quality forms to improve / complement your services

Alexis Correa | TrustRadius Reviewer
Alexis Correa
Dueño principal
MiNuevoSitio.com (Information Technology and Services, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Zoho Forms Feature Ratings
Survey Format & Appearance
N/A
N/A
Survey Content (2)
100%
10.0
Changes to live survey
100%
10.0
Multiple question types
100%
10.0
Survey Logic (1)
100%
10.0
Survey logic flexibility
100%
10.0
Survey Reporting & Analytics (5)
100%
10.0
Response tracking
100%
10.0
Data export
100%
10.0
Standard reports
100%
10.0
Custom reports
100%
10.0
Analytics
100%
10.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (1)
100%
10.0
Respondent restrictions
100%
10.0
Survey Administration & Security (1)
100%
10.0
Access controls
100%
10.0
December 01, 2018

Zoho Forms and how it works with other Zoho Apps

Jon Porreca | TrustRadius Reviewer
Jon Porreca
Project Administrator
A1 Energy (Renewables & Environment, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Zoho Forms Feature Ratings
Survey Format & Appearance
N/A
N/A
Survey Content (2)
100%
10.0
Changes to live survey
100%
10.0
Multiple question types
100%
10.0
Survey Logic (1)
80%
8.0
Survey logic flexibility
80%
8.0
Survey Reporting & Analytics (5)
98%
9.8
Response tracking
100%
10.0
Data export
100%
10.0
Standard reports
100%
10.0
Custom reports
90%
9.0
Analytics
100%
10.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (1)
100%
10.0
Respondent restrictions
100%
10.0
Survey Administration & Security (1)
100%
10.0
Access controls
100%
10.0
November 29, 2018

Easy and useful source of generating inquiries.

Verified User
Director in Sales
Real Estate Company, 1-10 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Zoho Forms Feature Ratings
Survey Format & Appearance
N/A
N/A
Survey Content (2)
80%
8.0
Changes to live survey
80%
8.0
Multiple question types
80%
8.0
Survey Logic (1)
70%
7.0
Survey logic flexibility
70%
7.0
Survey Reporting & Analytics (5)
80%
8.0
Response tracking
90%
9.0
Data export
80%
8.0
Standard reports
80%
8.0
Custom reports
80%
8.0
Analytics
70%
7.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (1)
80%
8.0
Respondent restrictions
80%
8.0
Survey Administration & Security (1)
90%
9.0
Access controls
90%
9.0
March 30, 2018

Zoho forms, easy way to get what you need

Verified User
Administrator in Customer Service
Accounting Company, 1-10 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Zoho Forms Feature Ratings
Survey Format & Appearance
N/A
N/A
Survey Content (2)
50%
5.0
Changes to live survey
50%
5.0
Multiple question types
50%
5.0
Survey Logic (1)
70%
7.0
Survey logic flexibility
70%
7.0
Survey Reporting & Analytics (5)
66%
6.6
Response tracking
80%
8.0
Data export
70%
7.0
Standard reports
70%
7.0
Custom reports
50%
5.0
Analytics
60%
6.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (1)
50%
5.0
Respondent restrictions
50%
5.0
Survey Administration & Security (1)
50%
5.0
Access controls
50%
5.0
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