Love InsideSales Dialer
February 16, 2018

Love InsideSales Dialer

Michael Millstein | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with InsideSales.com Predictive PowerDialer

InsideSales Predictive PowerDialer is being used by sales, channel, and client services. It allows us to easily track calls, generate great data for reports, and create call lists which reps can easily dial through.
  • Easy click to dial
  • Easy to create call lists based off reports
  • Easily create reports based off call data, i.e. # of calls, time of calls
  • Uptime on the dialer.
  • Slicker UI.
  • Allows me to measure my reps performance and listen to calls. Helps maximize strategy when dialing out and saves time with prerecorded lists.
Great for sales team who has call metrics to meet call goals. Also great for training.

Not appropriate for orgs who do not care about call out campaigns or call metrics.

InsideSales.com / XANT PowerDialer for Salesforce (discontinued) Feature Ratings

Contact preview
10
Dialer-CRM integration
10
Call notes & tags
10
Automatic call logging
10
Outbound dialing
10
Inbound routing
2
Custom caller ID
10
Click-to-call
10
Recorded voicemail drop
10
Dialer contact import
10
Campaign & list management
10
Follow-up calls
Not Rated
Dialer reporting & analytics
10
Dialer compliance
10

Using InsideSales.com Predictive PowerDialer

It helps me manage my team better and allow us to report on key analytics.