BirdEye Helps Healthcare Marketing
December 31, 2019
BirdEye Helps Healthcare Marketing
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with BirdEye
BirdEye customer service has been dependable, accessible and has worked hard to get us solutions we need. We have been very happy with the effects of the BirdEye implementation. We use this system to help us provide the best patient service we can. It gives us insights into patient needs and wants. We find it to be the most cost-effective reputation management tool on the market.
- Customer service.
- Implementation.
- A local rep to have a face to face conversation with at times would be helpful.
- Ability to adjust review template more than as is.
- We are able to respond in real time to praises and concerns.
Meets our needs and is cost-effective. We also appreciate the tutorials whenever there are questions.